Job details

Senior Frontend Engineer - Client Performance - job 1 of 2

Get a free resume review

ClickUp is the world’s only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform that includes project management, document collaboration, whiteboards, spreadsheets, and AI. With our headquarters based in San Diego and a rapidly expanding global presence, we are shaping the future of work. Join our team at ClickUp, one of the fastest-growing SaaS companies worldwide, and help millions of users be more productive - saving them at least one day every week. 🦄

ClickUp is seeking senior addition to our SAAS client performance team with strengths in developing comprehensive, end-to-end performance solutions and strategies from the perspective of the customer. This individual has a strong and balanced understanding of how JavaScript works in the browsers and in NodeJS but also a deep understanding of how the browser renders, and how that effects end to end and localized experience, including how it effects memory, what leads to leaks and preferably even understand how the underlying engine is affected by any code run within it and if needed can also jump into the back-end and optimize SQL and queries if that is the cause of the client performance.

The responsibilities include both finding, fixing, reporting and driving solutions to performance problems that negatively impact the ClickUp customers across the whole EPD organization.

The primary focus of the role is to improve the core ClickUp customer experience through optimizing and analyzing performance and related areas like memory and algorithms across the stack without any limitations in area or teams.

The Role:

Lead root cause analysis on client performance issues and conduct post-mortems
Profile application code to isolate inefficient algorithms, memory leaks, and other issues. Recommend and implement fixes to improve performance.
Set up performance monitoring, alerting and dashboards to proactively identify client performance problems.
Analyze client traffic patterns, load testing results, and other metrics to understand performance needs and establish benchmarks.
Advocate for performance best practices within the engineering organization and set client performance standards
Identify Infrastructure improvements like caching, CDNs, database optimization etc to improve client experience.
Work closely with development teams to implement performance best practices into new feature development. Advocate for performance as a key requirement.

Qualifications:

5+ years of experience in the field of performance. In lieu of this, we would consider a performance minded product engineer
Experience with profile tools for the browser (DevTools for instance) and node.
Deep knowledge on performance metrics, reporting and analyses across the full stack of the product.
Ability to analyze metrics, logs and load test results to identify performance gaps.
Strong knowledge of web/mobile app architectures, HTTP protocols, caching, databases, and load balancing concepts.
Problem-solving attitude with ability to balance client performance and development team needs.
Passion for optimizing and improving client experiences
Ability to analyze metrics and logs to quickly isolate performance issues.
Past experience optimizing SQL and databases.
Fluent in data structure and algorithm optimizations

#LI-JM

#LI-Remote

Salary and Benefits

At ClickUp, we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location, interview performance, years of experience, education level, and specific skills. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their qualifications and our company’s compensation philosophy.

This position is eligible for the following benefits and perks:

Equity
401k
Health, Dental, and Vision insurance
Spending accounts
Life & Disability
Paid parental leave
Flexible paid time off
Sabbatical program
Enhanced employee assistance program
Employee wellness stipend
Professional development stipend

USA Salary Range (OTE)

$160,000—$205,000 USD

Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!

ClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

ClickUp collects and processes personal data in accordance with applicable data protection laws.

If you are a European Job Applicant, see our privacy policy for further details.
If you are a Philippine Job Applicant, see our privacy policy and our Philippine Data Privacy Notice for further details.

Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.

ClickUp Glassdoor Company Review

3.6

ClickUp DE&I Review

No rating

CEO of ClickUp

Zeb Evans

Approve of CEO

Average salary estimate

$182500 / YEARLY (est.)

min

max

$160000K

$205000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Frontend Engineer - Client Performance, ClickUp

Join ClickUp as a Senior Frontend Engineer - Client Performance, where your expertise can have a substantial impact on millions of users! At ClickUp, we pride ourselves on being the world's only all-in-one productivity platform, constantly innovating to help people work in their preferred way. Your role will be pivotal in improving core customer experiences by developing robust performance solutions that enhance application efficiency. You’ll become an integral part of our SaaS client performance team, focusing on identifying and resolving client performance issues through root-cause analysis and performance monitoring. We’re looking for someone who excels in JavaScript and has a solid understanding of browser behavior and optimization techniques. As part of our vibrant engineering team, you’ll profile application code, isolate performance problems, and implement solutions across the organization. We're not just looking for technical skills; we value passion for optimizing user experiences and collaboration with development teams to advocate for performance as a first-class concern. Dive deep into metrics, work with tools like DevTools, and even lend a hand in backend optimizations when necessary. If you’re excited about problem-solving and passionate about enhancing customer experiences, ClickUp is the place for you. Join us in transforming the future of work and be part of a company that values innovation and ambition!

Frequently Asked Questions (FAQs) for Senior Frontend Engineer - Client Performance Role at ClickUp

What are the responsibilities of a Senior Frontend Engineer - Client Performance at ClickUp?

As a Senior Frontend Engineer - Client Performance at ClickUp, you will lead root cause analysis on client performance issues, profile application code to diagnose inefficiencies, and implement solutions to enhance application performance. You will monitor performance metrics, advocate for best practices within the engineering team, and work collaboratively with development efforts to maintain high performance standards.