Business Intelligence Analyst - Looker Specialist (Contractor)

As a Business Intelligence Analyst - Looker Specialist at CloudZero, your primary responsibilities include designing and building compelling Looker dashboards that provide users with clear insights into cloud cost data. You will work closely with various teams such as Sales and Engineering to comprehend their specific data visualization needs and develop engaging default dashboards. Your role will also involve advocating for optimal dashboard performance and user experience, making sure that as we scale, our data visualizations remain effective and actionable.

To qualify for the Business Intelligence Analyst - Looker Specialist position at CloudZero, you should have at least 3 years of professional experience specifically in data visualization or dashboard creation using Looker. An eye for clean design, the ability to work with complex data models, and strong collaboration skills, especially in cross-functional team settings, are essential. A background in fields like data analysis, financial analysis, or project management will also be beneficial.

The Business Intelligence Analyst - Looker Specialist plays a crucial role in enhancing Customer Success at CloudZero by creating intuitive dashboards that allow customers to easily interpret and analyze their cloud spending. By collaborating with other teams to identify customer needs and translating those into effective visualizations, you directly contribute to providing meaningful insights that help our clients make informed financial decisions, thus improving their overall satisfaction and experience with our services.

In your role as a Business Intelligence Analyst - Looker Specialist at CloudZero, you will primarily use Looker for building and maintaining dashboards. You will also employ LookML for dashboard definitions and utilize GitHub for version control. Familiarity with these technologies will enable you to manage and optimize the visualization process effectively, ensuring your work integrates seamlessly within our broader cloud cost management framework.

The Business Intelligence Analyst - Looker Specialist position at CloudZero requires you to primarily work during core hours of 9-5 EST. While there is some flexibility, being located in Eastern Time or at least being able to work those core hours is beneficial for team collaboration. Depending on your circumstances, you may also discuss remote working options, but most interactions will happen during those essential business hours.

In your response, highlight your previous projects using Looker, focusing on how you developed visualizations that were impactful. Discuss your approach to understanding user needs and how that informed your designs, illustrating your strong background in data visualization.

Talk about your design process, emphasizing your user-centered approach. Mention how you gather feedback from potential users, test your dashboards with real data, and make necessary adjustments to enhance clarity and usability.

Provide a concrete example of a project where you collaborated with multiple teams. Discuss the challenges faced, how you communicated requirements effectively, and the successful outcome that benefited all parties involved.

Share specific strategies that have worked for you in dealing with complex data models, such as breaking down large datasets into manageable pieces, using clear documentation, and employing LookML to maintain organized and scalable dashboards.

Discuss your time management skills and your ability to prioritize tasks. Share a story of a challenging deadline and how you successfully delivered a quality outcome, focusing on your tools and techniques for staying organized and calm under pressure.

Describe your method for user testing in detail, including how you recruit users, what types of scenarios you test, how you collect feedback, and how you implement changes based on that feedback to continuously improve dashboard performance.

Illustrate your proactive approach to learning new tools, whether it’s through online courses, self-study, or collaborative learning with peers. Highlight specific instances where you picked up new technologies and successfully applied them in your work.

Share a specific example, detailing the objectives, your design process, the technologies used, and the measurable impact it had on the users or the organization. Focus on what made it successful and why it stands out to you.

Highlight your understanding of CloudZero’s mission to provide cloud cost management solutions and how it plays a vital role in today's cloud-driven environment. Show your enthusiasm for being a part of a company that's solving complex challenges in the cloud space.

Discuss your strategies for staying updated on industry trends, such as following thought leaders, engaging with relevant communities, attending webinars, and continuously exploring new tools and techniques that align with data visualization best practices.