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Senior Account Executive - US (NY, NJ, ME, RI, VT)

About Cognigy

Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time.

Our skilled #CognigyCrew are the people behind our leading technology and we are now looking for more talented people to join our global team.

Why you’ll love working at Cognigy: our promise to you

We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone.

We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts: Team, Trust, Transparency, Technology.

Your new role - Senior Account Executive - US

Location - Maine, New York, New Jersey, Rhode Island, Vermont (Remote - must be based in one of these US States)

Potential Compensation - $240 000 to $300 000 OTE (50/50 split)

We're looking for an experienced Enterprise Account Executive to join our expanding US Sales team and help us revolutionize the industry. In this role, you'll collaborate with potential customers to learn about their needs and objectives, and determine how Cognigy can assist them.

Responsibilities

  • Acquiring new F500 enterprise companies from all industries within the defined US geographic territory (Maine, New York, New Jersey, Rhode Island, Vermont)
  • Building and maintaining an effective pipeline by self-directed prospecting, as well as working with internal, Business Development Representative resources
  • Developing, maintaining and reviewing territory plans that outline how you will meet business goals
  • Running full sales cycles from account planning & targeted prospecting through discovery/qualification, contract negotiation & close
  • Taking a consultative, value-centric approach with senior executives to map value, develop effective business cases, build ROI models and drive Digital Transformation conversations
  • Coordinating responses to RFPs/RFIs
  • Taking a collaborative approach to working closely with various team members including BDRs, Presales support, Marketing, Product, Finance and Leadership
  • Representing Cognigy at trade fairs or events that are customary in the industry
  • Preparing, presenting and conducting demos, presentations and customer meetings
  • Using CRM effectively and consistently to track sales cycles/engagement

Growth Potential

At Cognigy we are committed to your professional growth. This role offers significant opportunities for career development, including access to ongoing training, and involvement in high-impact projects allowing you to showcase and advance your unique skills and experience.

About you

  • You have at least 5+ years of experience as an Enterprise Sales Executive, selling SaaS solutions to F500 enterprises. (CCaaS and/or CAI experience is beneficial)
  • You have a track record of consistently exceeding $1M+ quotas and have closed 6- and 7-figure deals with Fortune 500 companies.
  • You are comfortable navigating complex, multi-stakeholder sales cycles with SVP/C-level buyers.
  • You thrive in a fast-paced, high-growth environment and have a hunter mentality and are relentless in winning new logos to drive business growth
  • What is a salesperson without professional communication skills, and a customer-centric, personable demeanor?!
  • You can balance driving a sales cycle independently while leveraging internal resources
  • You are comfortable leveraging a partner channel to support the sales process
  • Language skills: Spanish would be advantageous

Life at Cognigy: What we offer you

We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include:

  • Attractive and performance-oriented salary
  • Medical, Dental, Vision, Life, & Disability insurance
  • 401(k)
  • Unlimited leave
  • Unique opportunity to help build and shape the company, with little hierarchy
  • Flexible working options
  • Colleague recognition, reward and celebration events
  • Global Employee Assistance Program
  • ClassPass membership, giving you access to a variety of fitness and wellness experiences
  • Ongoing learning and development opportunities, including Udemy
  • One paid ‘Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice
  • Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more

Equal Opportunity Employer Statement: Cognigy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

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Average salary estimate

$270000 / YEARLY (est.)
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max
$240000K
$300000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Account Executive - US (NY, NJ, ME, RI, VT), Cognigy

Join Cognigy as a Senior Account Executive! We're on a mission to revolutionize customer service through our cutting-edge AI platform. Based remotely in states like New York, New Jersey, Maine, Rhode Island, or Vermont, this role offers a fantastic opportunity to connect with Fortune 500 enterprises and understand their needs. Your main responsibility will be spearheading the acquisition of new clients, navigating complex sales cycles, and showcasing the power of Cognigy.AI in transforming customer interactions. You'll work closely with Business Development Representatives and collaborate with various internal teams to develop effective business cases and drive meaningful conversations around digital transformation. Bring your 5+ years of enterprise sales experience, particularly in SaaS, and a track record of exceeding quotas to help enhance the customer experience with our innovative solutions. Here at Cognigy, we believe in teamwork, trust, and transparency, empowering you to perform at your best. With a compensation package ranging from $240,000 to $300,000 OTE and benefits like unlimited leave and ongoing learning opportunities, you'll not only grow your career but also play a key role in shaping the future of our technology. If you're ready for a new challenge and want to be part of a passionate team that values respect and collaborative growth, then Cognigy's #CognigyCrew is the perfect place for you!

Frequently Asked Questions (FAQs) for Senior Account Executive - US (NY, NJ, ME, RI, VT) Role at Cognigy
What are the responsibilities of the Senior Account Executive at Cognigy?

As a Senior Account Executive at Cognigy, your primary responsibilities will include acquiring new Fortune 500 enterprise clients, managing the full sales cycle, and working closely with stakeholders to develop tailored business value propositions. You will also be responsible for collaborating with internal teams, coordinating responses to RFPs, and representing Cognigy at industry events to enhance brand visibility.

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What qualifications are needed for the Senior Account Executive position at Cognigy?

To be a successful Senior Account Executive at Cognigy, candidates should possess at least 5+ years of experience in enterprise sales, ideally within the SaaS sector. A proven track record of exceeding quotas, particularly in closing large deals, is crucial. Additionally, candidates should exhibit strong communication skills and have the ability to manage complex sales processes involving multiple stakeholders.

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What is the expected compensation for the Senior Account Executive role at Cognigy?

The Senior Account Executive position at Cognigy offers a competitive compensation package, with potential earnings ranging from $240,000 to $300,000 OTE, based on a 50/50 split. This includes performance-oriented incentives aimed at rewarding your success in driving sales growth within your territory.

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What personal attributes are essential for a Senior Account Executive at Cognigy?

Success as a Senior Account Executive at Cognigy requires a hunter mentality with relentless motivation to acquire new clients, exceptional communication skills, and a customer-centric approach. You should thrive in a fast-paced environment and be able to balance independent sales efforts while effectively leveraging internal resources available to you.

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Does Cognigy offer opportunities for professional growth in the Senior Account Executive role?

Absolutely! Cognigy is committed to the professional development of its employees. As a Senior Account Executive, you'll have access to ongoing training programs, involvement in high-impact projects, and opportunities to advance your career while honing your skills in an innovative and supportive environment.

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Common Interview Questions for Senior Account Executive - US (NY, NJ, ME, RI, VT)
Can you describe a successful sales strategy you employed in your previous role?

When responding, detail the strategy you used, explaining how it was tailored to the specific needs of your clients. Emphasize the importance of understanding the customer’s pain points and how you developed a value proposition that addressed those effectively.

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How do you approach building relationships with clients at an executive level?

Discuss your methods for establishing trust and rapport with C-level executives, such as personalized outreach, frequent communication, and leveraging data to support your conversations. Highlight how you have successfully navigated complex decision-making environments.

Join Rise to see the full answer
What tactics do you use for self-directed prospecting in sales?

Explain your approach to identifying and prioritizing potential leads, including the use of data analytics, research, networking, and leveraging CRM tools. Showcase your ability to generate leads independently and manage your pipeline efficiently.

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How do you prioritize your sales pipeline effectively?

Share your criteria for prioritizing leads, including factors like potential deal size, client readiness, and urgency of their needs. Discuss constant tracking and reevaluation to ensure you are focusing efforts where they can yield the best results.

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Describe a time when you faced a significant challenge during the sales cycle. How did you handle it?

Provide a specific example emphasizing your problem-solving skills, resilience, and ability to adapt to unexpected challenges. Focus on the steps you took to overcome the obstacle and the eventual positive outcome.

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What role does collaboration play in your sales process?

Talk about the importance of working with internal teams such as marketing, presales, and product development to create comprehensive sales strategies. Highlight specific instances where collaboration led to successful outcomes.

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How do you leverage customer feedback to improve your sales techniques?

Discuss your approach to collecting customer insights, utilizing that feedback to refine your sales techniques, and adapting offered solutions to better meet customer needs. Mention how this leads to higher satisfaction and conversion rates.

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What methods do you use to create an engaging business case for potential clients?

Explain how you tailor your business cases to align with the specific objectives and pain points of prospective clients, enhancing comprehensibility and relevance while demonstrating clear ROI. Provide an example if possible.

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What motivates you to perform well in sales?

Share intrinsic motivators, such as passion for technology or helping customers succeed, along with tangible goals related to performance metrics. This shows your prospective employers your commitment to excellence.

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How do you ensure that you stay up-to-date with market trends and advancements?

Mention methods such as attending industry events, participating in webinars, and subscribing to reputable publications. Highlight how this knowledge enhances your sales approach and can position you as a trusted advisor to clients.

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MATCH
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BENEFITS & PERKS
Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Performance Bonus
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 3, 2025

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