Sr Deal Desk Specialist

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, having secured $1.4 billion in funding and expanded to 15 offices worldwide. We’re here to stay—and we’re looking for team members that can help us further our growth.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.

Are you an experienced professional with a knack for optimising deal workflows and driving business success?

We’re looking for a Senior Deal Desk Analyst to join our forward-thinking team in London and help us elevate our deal processes.

With a minimum of 7 years’ experience in sales operations, deal desk, or finance-related roles, you will play a key role in shaping our approach to deal management and ensuring our sales teams have what they need to close impactful deals efficiently.

This is a fantastic opportunity to bring your expertise to a company that values innovation and strategic thinking, where you can take ownership of high-level, complex initiatives.

What You’ll Be Doing:

Leading Deal Strategy: Collaborate with senior leadership, sales, finance, and legal teams to design and implement effective pricing, proposals, and contract strategies that align with our business goals.

Managing the Full Deal Lifecycle: Oversee the end-to-end deal process, ensuring smooth cross-department collaboration and identifying areas for improvement or bottlenecks.

Ensuring Compliance & Efficiency: Take ownership of ensuring that all deals comply with internal pricing, approval policies, and contractual obligations, while looking for ways to streamline processes and enhance efficiency.

Advanced Analytics & Reporting: Utilise your strong analytical skills to produce meaningful reports and dashboards that provide valuable insights and influence decision-making.

Mentoring & Leading: Provide strategic guidance and mentorship to junior team members, helping with training and knowledge transfer across the business.

Driving Continuous Improvement: Lead initiatives to improve the effectiveness of our deal desk operations, constantly seeking ways to enhance workflow, deal velocity, and accuracy.

What We’re Looking For:

- At least 7 years of experience in deal desk, sales operations, or finance-related roles, with a focus on pricing strategy, contract negotiation, and process optimisation.

- Excellent analytical abilities, with a talent for making data-driven decisions and solving complex problems quickly.

- Strong proficiency in Excel, Salesforce, and other deal desk or CRM tools. Experience with deal desk software and reporting platforms is a bonus.

- A collaborative communicator who can build strong relationships with senior stakeholders across different teams.

- Strong attention to detail and the ability to juggle multiple high-priority projects in a fast-paced environment.

If you’re passionate about driving efficiency and optimising deals, and you’re looking to make a real impact in a growing, innovative company, we’d love to hear from you!

This is an exciting opportunity to bring your experience to a key leadership role that will directly influence the success of the business.

Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight:

- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

- Work flexibility: hybrid and remote work policies

- Generous paid time-off policy (every location is different)

- Immediate eligibility for birthing and non-birthing parental leave

- Wellbeing and Home Office allowances

- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work

- Every full-time employee receives stock options, allowing them to share in the company’s success

- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts

- And more benefits tailored to each country

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

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