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Account Executive, Strategic Agency

Description

Sprout Social is looking to hire an Account Executive, Strategic Agency to the Partnerships team.

Why join Sprout’s Partnerships team?

Sprout’s partnerships are essential to running and scaling the business. Joining our Partnerships team means you’ll be at the intersection of many parts of the company, with high visibility and impact of your work. As part of this team, you’ll have the opportunity to build and support the company’s most critical partnerships and leverage those relationships to give Sprout a competitive advantage, and drive revenue. And as a relatively small team, there is a ton of opportunity to work and grow together as we explore new areas of impact. 

What you’ll do

  • Be focused on generating new business from existing clients as their product specialist, identifying opportunities for upselling, and increasing individual account value
  • Identify opportunities for Agency customers to refer their clients into their own Sprout Subscription
  • Consistently meet and exceed monthly activity, pipeline and new business metrics
  • Step up as a leader to share best practices across the organization and help others grow from your experiences
  • Obtain (solicited and unsolicited) and act upon peer and customer feedback
  • Have built solid relationships at the C-Level with your “book of business"
  • Become a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals
  • Own your numbers - consistently meet and exceed your activity goals to build a fruitful pipeline that will provide consistent quota attainment
  • Conduct active research leveraging all available tools and data sources to understand your clients’ brand, culture, KPIs, partners, and success metrics so you can add value throughout your interactions and become a trusted advisor

What you’ll bring

You are a highly driven, tech-savvy Account Executive with strong business acumen looking to join our Strategic Agency Sales team. You are equally driven by a customer-centric mentality as well as a desire to close new business.

The minimum qualifications for this role include:

  • 4+ years of closing experience
  • Outbound sales experience
  • Experience managing a book of business to identify upsell opportunities

Preferred qualifications for this role include:

  • Exceptional organizational and communication skills – both verbal and written
  • Track record of overachieving against defined metrics

How you’ll grow

Within 1 month, you’ll plant your roots, including:

  • Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization.
  • Partner with the Manager of Strategic Agency Partners to define key success metrics for your role and how you will measure against them.
  • Begin developing familiarity with our business, platform, and applications, as well as our company’s key metrics.
  • Acclimate yourself with the day to day responsibilities of Sprout’s Agency Sales team by shadowing team members, listening to recorded customer calls and working closely with our dedicated Enablement Manager.

Within 3 months, you’ll start hitting your stride by:

  • Outbound to your book of business and begin the process of building relationships with key strategic stakeholders.
  • Understand where we can expand our offerings by expansion into new business units or increasing utilization of our platform with existing users.
  • Own your numbers - consistently meet and exceed your activity goals to build a fruitful pipeline that will provide consistent quota attainment.
  • Conduct active research leveraging all available tools and data sources to understand your clients’ brand, culture, KPIs, partners, and success metrics so you can add value throughout your interactions and become a trusted advisor.

Within 6 months, you’ll be making a clear impact through:

  • Have built solid relationships at the C-Level with your “book of business".
  • Represent Sprout at conferences and engage potential leads in person at trade shows and events to continue to build our customer base.
  • Become a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals.
  • Consistently achieve your revenue targets.

Within 12 months, you’ll make this role your own by:

  • Consistently meet and exceed monthly activity, pipeline and new business metrics.
  • Step up as a leader to share best practices across the organization and helps others grow from your experiences.
  • Obtain (solicited and unsolicited) and act upon peer and customer feedback.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

  • Insurance and benefit options that are built for both individuals and families
  • Progressive policies to support work/life balance, like our flexible paid time off and parental leave program 
  • High-quality and well-maintained equipment—your computer will never prevent you from doing your best
  • Wellness initiatives to ensure both health and mental well-being of our team
  • Ongoing education and development opportunities via our Grow@Sprout program and  employee-led diversity, equity and inclusion initiatives.
  • Growing corporate social responsibility program that is driven by the involvement and passion of our team members
  • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter.

This role’s On Target Earnings (“OTE”) is $185,000.00 USD annually. OTE is the sum of a fixed base salary plus incentives at target performance. Incentive compensation will vary based on performance. The minimum amount earned is the fixed base salary. Since the incentive plan is uncapped, this role has no maximum pay range.

These ranges were determined by a market-based compensation approach. We used data from multiple sources, including, but not limited to, trusted third-party compensation sources to set equitable, consistent and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

OTE is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit).  Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package here to help you to understand our total rewards package.

Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at accommodations@sproutsocial.com and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including requests for accommodation. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster  (2) Sprout Social's Affirmative Action Statement (3) Pay Transparency Statement

When you apply for employment with Sprout Social, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions. Your personal data will be shared with Greenhouse Software, Inc., and Crosschq, Inc., cloud services providers located in the United States of America and engaged by Sprout Social to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, by clicking “Submit Application” on this site, you consent to the transfer of your personal data to the United States. For more information about our privacy practices please visit our Privacy Policy. California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.

Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. 

#LI-REMOTE

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What You Should Know About Account Executive, Strategic Agency, Sprout Social

Sprout Social is on the lookout for an enthusiastic Account Executive, Strategic Agency to join our Partnerships team. If you're passionate about building valuable relationships and driving business growth, then this could be the perfect opportunity for you! In this remote role, you'll be the go-to person for our agency partners, uncovering new business opportunities and maximizing account value. Your knack for understanding the needs of our clients will play a critical role in helping them leverage Sprout's offerings to achieve their goals. You'll be collaborating with various teams across the company, which means your contributions will be visible and impactful. Each day will be a chance to not only meet and exceed sales metrics but also to become a subject matter expert in social media and Sprout's solutions. We pride ourselves on our culture of collaboration, where you can share best practices and learn from your peers while making a significant difference. Your responsibilities will include building strong relationships with C-Level executives, identifying upselling opportunities, and providing insightful research to understand your clients' unique metrics. The ideal candidate has a proven sales track record, exceptional communication skills, and a strong client-centric mindset. If you're ready to take the next step in your career with Sprout Social and become a pivotal part of a growing team, we would love to hear from you!

Frequently Asked Questions (FAQs) for Account Executive, Strategic Agency Role at Sprout Social
What are the daily responsibilities of the Account Executive, Strategic Agency at Sprout Social?

As an Account Executive, Strategic Agency at Sprout Social, you'll engage in daily tasks that include generating new business from existing clients, identifying upsell opportunities, and maintaining strong relationships with your book of business. You'll work closely with agency partners to enhance their clients' subscriptions to Sprout, ensuring both parties achieve their business goals.

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What qualifications are needed for the Account Executive, Strategic Agency position at Sprout Social?

To qualify for the Account Executive, Strategic Agency role at Sprout Social, you should have at least 4 years of closing experience, preferably in outbound sales. You should demonstrate the ability to manage a book of business effectively and have exceptional organizational skills. Strong communication skills, both verbal and written, are essential to succeed in this customer-centric role.

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How does Sprout Social support the growth of an Account Executive, Strategic Agency?

Sprout Social is committed to the professional growth of its Account Executives, offering a structured onboarding program and ongoing education through initiatives like Grow@Sprout. You will gain comprehensive training on Sprout's products and have opportunities to partner with experienced team members to establish key success metrics and personal development goals.

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What are the performance expectations for an Account Executive, Strategic Agency at Sprout Social?

In the Account Executive, Strategic Agency role at Sprout Social, you are expected to consistently meet and exceed monthly activity, pipeline, and new business metrics. This includes owning your numbers and actively researching and engaging with your clients to ensure you are effectively meeting their needs while driving revenue growth.

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What is the compensation and benefits package for the Account Executive, Strategic Agency role at Sprout Social?

The On Target Earnings (OTE) for the Account Executive, Strategic Agency role at Sprout Social is $185,000 annually, which includes a competitive base salary plus performance incentives. Additionally, Sprout offers comprehensive benefits such as health insurance, wellness initiatives, flexible paid leave, and opportunities for professional development, ensuring a well-rounded total rewards package.

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Common Interview Questions for Account Executive, Strategic Agency
How do you handle objections from clients when trying to close a deal?

When facing objections, it’s essential to listen actively and understand the client's concerns. I recommend acknowledging their points and providing tailored solutions that address their specific needs, leveraging data and past successes to instill confidence in your offerings.

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Can you provide an example of a time you exceeded sales targets?

Sure! In my previous role, I implemented a personalized outreach strategy that not only increased engagement but also led to a 30% increase in upsell revenue within a quarter. This success stemmed from conducting thorough research on client needs and aligning solutions accordingly.

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Describe your experience managing a book of business.

Managing a book of business requires strategic planning and relationship building. I prioritize organizing client accounts using CRM tools, segmenting clients based on their needs, and regularly scheduling check-ins, which helps me maintain strong ties and identify upsell opportunities.

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What steps do you take to understand your clients' business goals?

I start by asking insightful questions during initial meetings to grasp their objectives. I also research their industry, trends, and KPIs, allowing me to tailor my approach and present how our solutions can help meet their unique goals effectively.

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How do you keep yourself updated on industry trends and changes?

I stay informed by subscribing to industry newsletters, attending webinars, and participating in professional networks. This proactive approach allows me to anticipate changes and inform my clients about relevant trends that could impact their strategies.

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How do you prioritize your sales activities?

I prioritize by segmenting tasks based on potential impact and deadlines. I use a combination of CRM analytics and my sales goals to ensure that I focus on high-potential accounts and critical follow-ups, maximizing efficiency for achieving monthly targets.

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What role does teamwork play in your sales approach?

Teamwork is crucial in sales. I believe in sharing insights and strategies with my peers to grow collectively. Collaborations often lead to better client solutions, and I actively seek opportunities to mentor others based on my experiences.

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How do you build rapport with C-Level executives?

Building rapport with C-Level executives requires understanding their strategic vision and articulating how our solutions align with their goals. I demonstrate respect for their time and provide value quickly—this includes sharing relevant insights that may help them make informed decisions.

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What tools do you utilize to manage sales performance?

I rely on CRM tools for tracking sales activities, pipeline management, and customer insights. Additionally, I use analytics tools to measure my performance against targets, which allows me to identify areas for improvement and stay on track.

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Why do you want to work at Sprout Social as an Account Executive?

I am drawn to Sprout Social because of its commitment to innovation in social media and the emphasis on building meaningful partnerships. I admire the collaborative culture and see a great opportunity to leverage my skills while contributing to the company's growth and success.

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Sprout Social is a leading provider of social tools that help businesses become better marketers, build stronger relationships with their customers and create the world’s most beloved brands.

68 jobs
MATCH
VIEW MATCH
BADGES
Badge ChangemakerBadge Diversity ChampionBadge Flexible CultureBadge Future Maker
CULTURE VALUES
Inclusive & Diverse
Empathetic
Feedback Forward
Growth & Learning
Transparent & Candid
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 21, 2025

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