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Administrative Executive Assistant

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:
The Executive Assistant provides high-level support including calendar management, successful coordination of business meetings, and maintaining contact with all new clients. This position exercises independent judgment in the resolution of administrative needs and prioritizes and manages multiple projects simultaneously.

Job Responsibilities:

  • Manage calendar and schedule a variety of business meetings.
  • Handle incoming and outgoing phone and electronic communications.
  • Arrange travel and reservations, as needed.
  • Create well-organized, grammatically correct memos and emails.
  • Assist with special events planning.
  • Use various software applications such as spreadsheets and relational databases to keep the rest of the team informed on clients and deals.
  • Maintain constant contact with clients to ensure that the appropriate documentation is being submitted.
  • Handle any gifting programs.
  • Manage and maintain all marketing plans.


Qualifications and Skills:

  • Associates degree or bachelor’s degree, preferred.
  • 3+ years’ experience as an executive administrative assistant in a management level setting.
  • Proficient in Microsoft Excel, Word, PowerPoint, and Outlook.
  • Excellent communication skills.


This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. 

Pay Range:

  • Hourly Rate: 23.00 - 25.00

The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position

#LI-CCMREC 

CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
 

CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com

California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
 

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
 

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.

Average salary estimate

$49960 / YEARLY (est.)
min
max
$47920K
$52000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Administrative Executive Assistant, CrossCountry Mortgage

Join the dynamic team at CrossCountry Mortgage (CCM) as an Administrative Executive Assistant, where your organizational skills and proactive approach will be valued. As the nation's top distributed retail mortgage lender, CCM takes pride in its entrepreneurial spirit and award-winning culture, making it an exciting place to grow your career. You’ll play a pivotal role in ensuring the smooth operation of our office by managing calendars, coordinating business meetings, and keeping in touch with new clients. In this position, you will not just be an assistant; you will be a vital part of our team, exercising independent judgment to handle various administrative tasks and effectively managing multiple projects at once. Your daily duties will include scheduling meetings, handling communications, arranging travel, drafting clear and concise memos, planning special events, and maintaining contact with clients to ensure all documentation is in order. Your expertise in software applications will be crucial for keeping everyone informed on client matters and deals, and you will help oversee marketing plans and gifting programs. If you possess excellent communication skills, have 3+ years of experience in an executive setting, and are proficient in Microsoft Office, this role could be a perfect fit for you! With competitive compensation and a strong benefits package, we’re excited about what you can bring to the CrossCountry Mortgage family!

Frequently Asked Questions (FAQs) for Administrative Executive Assistant Role at CrossCountry Mortgage
What are the main responsibilities of an Administrative Executive Assistant at CrossCountry Mortgage?

As an Administrative Executive Assistant at CrossCountry Mortgage, your primary responsibilities include managing calendars, coordinating business meetings, handling communications, and maintaining contact with new clients. You will also arrange travel, create organized memos and emails, assist in event planning, and utilize software applications to keep the team informed about clients and deals. Your role is essential in ensuring smooth operations and supporting our entrepreneurial culture.

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What qualifications do I need to apply for the Administrative Executive Assistant position at CrossCountry Mortgage?

To be considered for the Administrative Executive Assistant position at CrossCountry Mortgage, you should have an associate's degree or a bachelor's degree, with 3+ years of experience in an executive administrative role, preferably in a management-level environment. Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook is essential, along with excellent communication skills to effectively interact with clients and team members.

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How does CrossCountry Mortgage support the career growth of its Administrative Executive Assistants?

CrossCountry Mortgage is committed to fostering a culture of growth and development for all employees, including Administrative Executive Assistants. By providing unwavering support and offering a structured path for career advancement, you can expect a variety of professional development opportunities. Our entrepreneurial spirit encourages personal growth and empowers each employee to achieve their career goals.

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What is the work environment like for Administrative Executive Assistants at CrossCountry Mortgage?

The work environment at CrossCountry Mortgage for Administrative Executive Assistants is one that emphasizes collaboration, support, and transparency. With an entrepreneurial culture and a focus on employee engagement, you will find yourself in a welcoming atmosphere that values individual contributions and fosters teamwork, making each day not only productive but enjoyable.

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What benefits can I expect as an Administrative Executive Assistant at CrossCountry Mortgage?

At CrossCountry Mortgage, Administrative Executive Assistants enjoy a robust benefits package that includes competitive compensation, medical, dental, and vision coverage, a 401K plan, short-term disability, an employee assistance program, and wellness initiatives. This comprehensive package is designed to support your overall well-being and career satisfaction.

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Common Interview Questions for Administrative Executive Assistant
Can you describe your experience handling multiple tasks as an Administrative Executive Assistant?

It’s crucial to provide specific examples of your multitasking abilities. Discuss how you prioritize tasks, manage calendars, schedule meetings, and maintain communication with clients simultaneously, highlighting any software tools or techniques that help you stay organized.

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How do you ensure effective communication with clients and team members?

Emphasize your communication skills by mentioning the various forms of communication you utilize, such as emails, phone calls, or meetings. Talk about how you tailor your communication style to suit different audiences, ensuring clarity and understanding.

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What strategies do you use to manage your time effectively in an executive support role?

Discuss specific time management strategies you employ, like setting priorities based on urgency and deadlines, utilizing digital tools for scheduling, and breaking larger projects into manageable tasks to stay organized and efficient.

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Describe a challenging situation you faced as an Executive Assistant and how you handled it.

Share a specific example that highlights your problem-solving skills and ability to remain calm under pressure. Discuss the challenge, your approach to finding a solution, and the outcome to showcase your adaptability and resourcefulness.

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How do you stay organized when managing a busy schedule for executives?

Explain the organizational tools and methods you prefer, such as calendar management applications, task lists, or project management software. Highlight how these tools allow you to keep track of appointments and commitments efficiently.

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What software applications are you proficient with and how have you used them in your previous roles?

List the software applications you are proficient in, particularly Microsoft Office Suite, and provide examples of how you have used them in previous roles to streamline processes, create reports, or enhance communication.

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How do you maintain confidentiality and professionalism in your role?

Discuss the importance of confidentiality in executive support roles and mention your understanding of what information should remain private. Provide examples of situations where you successfully maintained confidentiality and professionalism.

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What motivates you to perform well in your job as an Executive Assistant?

Speak about your passion for supporting executives and contributing to team success. Discuss personal motivations, such as the satisfaction of helping others or the excitement of being involved in dynamic, fast-paced environments.

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Can you provide an example of how you coordinated a special event?

Provide a detailed example of a special event that you coordinated, explaining your role in the planning process, the logistics involved, and how you ensured the event was successful and met the objectives set by your executive.

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What approach do you take to stay updated on industry trends relevant to your job?

Discuss the resources you use to stay informed about industry trends, such as reading industry news, participating in webinars, or networking with peers. This shows your initiative to remain knowledgeable and relevant in your field.

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Community is everything At CCM, our vision is to become the most referred mortgage lender in every community we serve – and make a difference in the neighborhoods where you work and live.   More than a team With such lofty ambitions, we know the...

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Full-time, on-site
DATE POSTED
April 10, 2025

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