Job details

Modern Workplace IT Engineer

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Position Summary:

Modern Workplace Engineer designs, implements, and manages technologies that enable a modern, often cloud-based, workplace, focusing on Microsoft solutions like Intune, Azure, and Office 365, while ensuring user experience and security.

Key Responsibilities and Skills:

Microsoft Technologies:

Proficiency in Microsoft 365 solutions including hybrid environment (Teams, SharePoint, Exchange Online, OneDrive), Azure Active Directory, On Prem Active Directory, Intune, and Configuration Manager (SCCM) is crucial.

Endpoint Management:

Managing and supporting Windows 10/11-based devices, including deployment, patching, application management, and security.

Cloud Migration and Modernization:

Assisting in transitioning to cloud-based services and modernizing their workplace infrastructure.

Security:

Implementing and enforcing security policies, protecting data, and mitigating risks in the modern workplace environment.

Troubleshooting and Support:

Providing technical support and resolving issues related to modern workplace technologies.

Automation and Scripting:

Using scripting and automation tools to streamline processes and improve efficiency.

Documentation and Communication:

Creating and maintaining documentation, policies, and procedures for modern workplace technologies.

Collaboration:

Working with other IT team members, stakeholders, and end-users to deliver solutions and ensure a positive user experience.

Project Management:

Participating in planning, design, and delivery of IT initiatives related to the modern workplace.

Continuous Improvement:

Identifying areas for improvement and driving initiatives to enhance the quality and effectiveness of workplace technologies.

Education / Experience

Bachelor's degree in computer science or 2 years of relevant college coursework required. Additional experience may substitute for education.
3 to 5 years of relevant work experience

Skills & Knowledge:

Desktop Management:

Deep understanding of desktop management tools and techniques.

Endpoint Security:

Knowledge of endpoint security aspects and best practices.

System Administration:

o Strong Microsoft system administration and troubleshooting skills.

o VMWare knowledge is an asset.

o Network architecture and configurations is an asset.

Excellent verbal and written abilities

Ability to converse clearly and fluently
Customer service and team oriented
Strong problem solving and analytical skills
Strong organization skills
Ability to remain calm under pressure
Highly self-motivated, self-directed, and attentive to detail
Ability to analyze, understand, and effectively communicate to end users and management
Ability to learn, understand, and apply new technologies

Standard Hours of Work

Common work schedule is Monday through Friday – 8:30am to 5:00pm
Working off hours on site or remotely required

Extended Dental, Health and Vision coverage
RRSP match
Bonus potential in addition to base pay
Free on-site parking

Average salary estimate

$80000 / YEARLY (est.)

min

max

$70000K

$90000K

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What You Should Know About Modern Workplace IT Engineer, Cube Packaging Solutions

As a Modern Workplace IT Engineer, you'll be stepping into an exciting role that places you at the forefront of workplace technology solutions. At our company, you will design, implement, and manage innovative technologies to create a seamless, cloud-based workplace. Imagine working with Microsoft tools like Intune, Azure, and Office 365 while continually enhancing user experience and ensuring top-notch security. Your day-to-day tasks will revolve around managing Windows 10/11 devices – everything from deployment to security updates. You'll play a key role in transitioning teams to cloud-based services, modernizing workplace infrastructure, and ensuring that security policies are not just in place, but effectively enforced. Troubleshooting is part of the game, too, as you'll provide technical support to resolve issues quickly and maintain smooth operations. You'll get to use your skills in automation and scripting to streamline processes, making your team's life easier and more efficient. It's important to be organized and a great communicator because you will be collaborating with various stakeholders to deliver the best solutions possible. Additionally, your analytical mind will help identify areas for improvement, driving initiatives to elevate our workplace technologies to the next level. With a solid foundation of a bachelor’s degree in computer science or equivalent work experience, and at least 3-5 years of relevant experience, you're well prepared for success in this role. Join us and embrace a workplace that values innovation, support, and a focus on your professional growth!

Frequently Asked Questions (FAQs) for Modern Workplace IT Engineer Role at Cube Packaging Solutions

What are the key responsibilities of a Modern Workplace IT Engineer at your company?

As a Modern Workplace IT Engineer, you will handle a wide array of responsibilities, including managing Microsoft 365 solutions, overseeing endpoint management for Windows devices, assisting with cloud migration, implementing security policies, and providing troubleshooting support for modern workplace technologies. Your role will heavily emphasize collaboration with IT team members and other stakeholders to ensure a smooth user experience.