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Director of Clinical Operations - Nurse Practitioner or Physician Assistant

Job Details

Job Location : Dallas, TX - Dallas, TX


Position Type : Full Time


Salary Range : Undisclosed

Description

Curana Health is a provider of value-based primary care services for the senior living industry, including skilled nursing facilities, assisted & independent living communities, Memory Care units, and affordable senior housing sites. Our 1,000+ clinicians serve more than 1,500 senior living community partners across 34 states, and Curana participates in various innovative CMS programs (including owned-and-operated Accountable Care Organizations and Medicare Advantage plans). With rapid year-over-year growth since our founding in 2021, Curana is setting a new standard in innovative care delivery for seniors with high-risk, complex clinical needs, many of whom have been historically underserved by the health care system. Our mission: To radically improve the health, happiness and dignity of senior living residents.

Job Description:


The Director of Clinical Operations is a key leadership position responsible for overseeing and managing the clinical operations of assigned geographies. This position is responsible for providing operational and patient care leadership while supporting the company’s overall business strategy and supports the daily implementation for all clinical operations and quality patient care related functions and performance of the assigned geography. The Director of Clinical Operations is expected to foster positive and effective working relations with senior leadership and management, local market management, and business ancillary departments for the purpose of achieving the company’s vision, mission and objectives.



Responsibilities:

  • Provide strategic leadership and direction in key clinical areas to support the care delivery for high-quality patient care, clinical practice compliance, quality functions, and patient experience.
  • Manage and supervise Advanced Practice Providers (APPs), ensuring their adherence to clinical protocols and guidelines.
  • Recruits, hires, orients, mentors, and evaluates new staff positions to meet Curana and patient needs.
  • Monitor and analyze quality metrics to assess the effectiveness and efficiency of care delivery, identifying areas for improvement and implementing quality improvement initiatives.
  • Develop and manage schedules for clinical staff, ensuring adequate coverage and efficient workflow.
  • Build and maintain relationships with senior living facilities, collaborating with their staff to optimize care coordination and meet the unique healthcare needs of residents.
  • Participate in the implementation of company-wide initiatives including value-based care models aimed at improving quality.
  • Actively participate in company committees or task forces related to clinical operations, quality improvement, and patient safety, providing expertise and guidance.
  • Foster a culture of patient-centered care, promoting a positive and compassionate environment for patients, families, and staff.
  • Collaborate with the executive team to develop and manage the clinical budget, monitor financial performance, and identify areas for cost containment or revenue enhancement.
  • Ensure compliance with relevant healthcare regulations, accreditation standards, and patient safety guidelines.
  • Stay updated with the latest developments and trends in primary care, geriatric medicine, and senior living, incorporating evidence-based practices into clinical operations.
  • Serve as a liaison with external stakeholders, including physicians, healthcare organizations, community resources, and regulatory bodies.
  • Other duties as assigned.


Experience:

  • Current and unrestricted license as a Nurse Practitioner (NP) in the relevant jurisdiction.
  • 2+ years demonstrated experience as a Nurse Practitioner or Physician Assistant providing primary care, geriatric, or senior living services.


Skills and Abilities

  • In-depth knowledge of primary care and geriatric medicine, including the unique healthcare needs of older adults.
  • Excellent communication, interpersonal, and team-building skills.
  • Strong analytical and problem-solving abilities, with a focus on data-driven decision-making.


Education:

  • Master's degree in nursing (MSN) or Physician Assistant (PA)

Travel Requirements:

  • Some travel within the state would be required in order to visit providers and facilities

Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances.


The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
What You Should Know About Director of Clinical Operations - Nurse Practitioner or Physician Assistant, Curana Health

Curana Health is on the lookout for a passionate and knowledgeable Director of Clinical Operations to join our team in Dallas, TX. In this exciting role, you'll be at the forefront of leading our clinical operations across various geographies, ensuring that senior residents receive the high-quality care they deserve. As a crucial part of our mission to improve the health and dignity of those in senior living facilities, you will oversee Advanced Practice Providers (APPs) and collaborate with senior living community partners, fostering effective relationships that prioritize patient-centered care. With your strategic leadership, you will drive initiatives aimed at enhancing patient experience, compliance, and quality improvement. Your expertise in primary care and geriatric medicine will be essential as you monitor quality metrics and manage clinical budgets. At Curana Health, we believe in creating a compassionate and positive environment not just for our patients, but for our staff as well, and we can't wait for you to help us achieve that! Come be a part of a vibrant team that's redefining healthcare delivery for senior living communities.

Frequently Asked Questions (FAQs) for Director of Clinical Operations - Nurse Practitioner or Physician Assistant Role at Curana Health
What are the responsibilities of the Director of Clinical Operations at Curana Health?

The Director of Clinical Operations at Curana Health is tasked with overseeing clinical operations, providing leadership in key areas, managing Advanced Practice Providers (APPs), fostering relationships with senior living facilities, and ensuring high-quality patient care. This role also involves monitoring quality metrics and participating in quality improvement initiatives, all while supporting the company's mission.

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What qualifications are required for the Director of Clinical Operations position at Curana Health?

Candidates for the Director of Clinical Operations position at Curana Health are required to have a current and unrestricted Nurse Practitioner (NP) license, as well as 2+ years of experience in providing primary care or geriatric services. A master's degree in nursing or equivalent is also necessary, alongside skills in communication, problem-solving, and data-driven decision-making.

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How does Curana Health ensure quality patient care in the Director of Clinical Operations role?

At Curana Health, quality patient care is ensured through the Director of Clinical Operations by monitoring and analyzing quality metrics, implementing quality improvement initiatives, and maintaining adherence to clinical protocols and guidelines. This position plays a vital role in building a culture of patient-centered care and collaboration with various stakeholders.

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What travel requirements are associated with the Director of Clinical Operations role at Curana Health?

The Director of Clinical Operations at Curana Health will be required to travel within Texas to visit providers and facilities as part of the role. This travel helps maintain effective communication and collaboration with senior living community partners to optimize care delivery.

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What is the importance of leadership in the Director of Clinical Operations position at Curana Health?

Leadership is critical in the Director of Clinical Operations position at Curana Health as it involves guiding teams, influencing clinical practices, and ensuring compliance with healthcare regulations. A strong leader in this role helps to drive the company’s mission of improving senior residents' health and overall experience.

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Common Interview Questions for Director of Clinical Operations - Nurse Practitioner or Physician Assistant
Can you describe your experience in managing clinical operations?

When answering this question, focus on specific experiences where you led teams or projects. Highlight your ability to monitor quality metrics, implement improvements, and ensure compliance with healthcare regulations, showcasing your strategic leadership.

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How do you ensure quality care in a senior living environment?

Discuss your approach to monitoring and maintaining quality metrics, engaging staff in patient-centered practices, and building relationships with senior living facilities. Focus on your proactive strategies to enhance patient experience.

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What are the challenges you foresee in the role of Director of Clinical Operations, and how would you address them?

Identify potential challenges, such as staffing issues or compliance with regulations. Then, explain your problem-solving approach, highlighting examples of how you’ve tackled similar issues in previous roles.

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How do you keep up with developments in geriatric medicine and primary care?

Share your methods for staying informed, such as attending conferences, following medical journals, or participating in professional organizations. This demonstrates your commitment to continuous learning and improvement.

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Describe your experience with budgeting and financial management in a healthcare setting.

Highlight your experience with managing clinical budgets, monitoring financial performance, and identifying cost-containment strategies. Use specific examples to show how your budget management positively impacted care delivery.

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How do you foster a positive team environment in clinical operations?

Discuss your leadership style and strategies for encouraging collaboration, open communication, and teamwork among staff. Emphasize your commitment to mentoring and supporting team members.

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Can you explain your methodology for improving clinical compliance?

Provide insights into your experience with developing training programs, monitoring compliance metrics, and conducting regular audits. Highlight specific outcomes that resulted from your initiatives.

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What strategies would you implement to enhance patient experience in your role?

Explain your approach to building relationships with patients and families, utilizing feedback for improvements, and promoting practices that prioritize patient-centered care. Provide examples of successful initiatives from previous roles.

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How do you approach collaboration with external stakeholders in the healthcare community?

Discuss your experience building partnerships with healthcare organizations, physicians, and regulatory bodies. Emphasize your ability to communicate effectively and work towards common goals.

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What does a successful Director of Clinical Operations look like to you?

Share your vision of a successful Director focusing on effective leadership, the ability to drive quality care, and a commitment to continuous improvement. Relate this back to Curana Health's mission and values to show alignment.

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DATE POSTED
April 6, 2025

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