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Beauty Sales Consultant - job 12 of 21

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

It is a great time to join the beauty retail division of CVS Health, as America's leading retail pharmacy with more than 9,000 stores and continuing to grow. We seek a talented, sales-oriented Beauty Sales Consultant who is passionate about the retail beauty industry and believes the client experience should be top-notch. Our customers will experience your passion for beauty and sales skills as you share the latest beauty trends and techniques through your extensive industry knowledge.

As a Beauty Sales Consultant, you are excited about beauty! As the primary beauty advisor to our customers, you will provide friendly, knowledgeable sales service to every client who enters the store's beauty zone and strive to build a personalized, robust basket for each customer.

Customer Sales Experience
 

  • Seek out customers to ensure they have a fantastic beauty advisor experience through personalized sales service based on customer needs, effective upselling and suggestive selling, as well as subsequent follow-up contact to build lasting relationships.
  • Engage in conversation with each customer as they enter the beauty zone; listen to and be sensitive to the customer's information, be conscious of their needs and provide specialized sales advice.
  • Maneuver in a conversation to stimulate a different thought process. It would be best if you were confident and comfortable using your verbal skills to generate sales.
  • Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible.

    Operational
     
  • Using the facilities provided, explain how various products help the customer address their needs by educating them of the proper usage and benefits and leveraging the CVS beauty monthly sampling program to build relationships.
  • Participate in and represent company sales programs or events that positively impact business. You are comfortable discussing CVS Beauty Club programs and inviting customers to special in-store events or explaining current promotions to close the sale.
  • Create and maintain product displays, end caps, and other beauty-specific promotional materials supporting key brands, corporate initiatives, and local advertising efforts.
  • Maintain a beautiful and clean zone by keeping your assigned area well-stocked, well-merchandised, and compliant with hygiene standards for a positive shopping experience.
  • Ensure that all CVS tester sanitation, hazardous waste disposal, and tool cleansing policies are executed in a timely and compliant manner.

    Training & Personal Growth and Development
     
  • Complete initial 30/60/90-day onboarding training with ongoing training/educational programs to ensure sales, product knowledge, and selling skills are current. All work performed is per company policies and guidelines.
  • Execute the established sales plan by meeting the sales budget and tracking your progress to success.
  • Participate in sales training meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and exceptional customer care.
  • Compete with yourself to beat prior sales goals and max out sales budget.
  • Maintain a professional appearance in compliance with company guidelines at all times.
  • Be plugged in, curious and excited about all of the latest beauty trends and techniques
  • Seek to further your product knowledge and client service skills. As a retail beauty advisor, you are a CVS beauty sales enthusiast!

    Why You’ll Love Working Here!
     
  • Exposure to the latest and greatest product in the industry through brand interaction, training, and more
  • Gratis. Everyone loves free samples! You will be overwhelmed with the number of excellent products you get to take home and try out.
  • Brand partners and other colleagues will present and discuss new and upcoming products and provide training on various initiatives.
  • You will be helping people on their path to better health. When people feel good about themselves, that translates to the rest of their lives, and you will make an impact!

    Physical Requirements
     
  • Physical abilities to support the essential functions of the role as listed above, such as stand and/or move throughout the store for the majority of work time to provide excellent customer service and beauty consulting. Able to stoop, kneel or crouch, and reach or grasp objects, including objects on lower shelves.
  • Able to perform duties requiring manual dexterity (e.g., ear piercing)
  • Required Qualifications
    • Sales oriented
    • Ability to use sales data with product/brand knowledge to meet sales and beauty service goals
    • Strong interpersonal, organizational, and communication skills
    • Goal-driven, with an ability to multi-task
    • Ability to work independently and as an integral part of a team in a fast-paced environment, handle multiple priorities, and quickly learn new procedures.
    • Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours, and "Peak" Hours
    • Ability to perform the tasks listed throughout the job description
    • Must demonstrate the ability and willingness to perform ear-piercing services in all stores (training and certification to be provided)
    • In specific CVS stores, we require bilingual beauty advisors that can speak to customers in both English and Spanish.
    • Must be at least 18 years old

    Preferred Qualifications
    • Prior Beauty Sales Experience
    • Current knowledge of beauty products and brands
    • Strong passion for beauty
    • High school diploma or equivalent preferred

    Education

    High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.25 - $26.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 07/15/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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Average salary estimate

$44900 / YEARLY (est.)
min
max
$35700K
$54100K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Beauty Sales Consultant, CVS Health

Are you passionate about beauty and eager to help others look and feel their best? Join CVS Albany, L.L.C. as a Beauty Sales Consultant! At CVS Health, we're all about transforming health care and enhancing the client experience. As a Beauty Sales Consultant, your role is essential! You will engage with customers, sharing your expertise in beauty trends while guiding them through our fantastic selection of products. This is not just a job; it's an opportunity to create memorable experiences for shoppers as you personalize their beauty journey. You'll be the go-to advisor, ensuring everyone who steps into the beauty zone gets top-notch service complete with your insightful product knowledge and engaging conversation. We value customer interactions based on empathy and understanding, so your ability to listen is key to excel in this role. You will also contribute to maintaining a vibrant, organized space that showcases our beauty products perfectly. Plus, you'll benefit from comprehensive training programs to elevate your product knowledge and sales skills, making you an expert in no time! The beauty retail division at CVS Health is growing, and you could be a part of it, working with a dynamic team passionate about beauty. If you want to be a part of something bigger—where your work contributes positively to people's lives—apply today to become a Beauty Sales Consultant with CVS Albany, L.L.C. and help customers discover their best selves!

Frequently Asked Questions (FAQs) for Beauty Sales Consultant Role at CVS Health
What are the main responsibilities of a Beauty Sales Consultant at CVS Albany, L.L.C.?

As a Beauty Sales Consultant at CVS Albany, L.L.C., your primary responsibilities will include providing exceptional customer service, engaging clients about beauty trends, personalizing sales techniques to build a substantial sales basket, and maintaining the beauty zone's appearance. You will serve as the beauty expert, answering product-related questions and effectively upselling various beauty items, ensuring a rewarding shopping experience.

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What qualifications do I need to become a Beauty Sales Consultant at CVS Albany, L.L.C.?

To qualify for the Beauty Sales Consultant position at CVS Albany, L.L.C., you should demonstrate strong sales orientation and interpersonal skills. A passion for beauty products and a high school diploma are preferred, though not essential. You must be able to work a flexible schedule and should have the ability and willingness to perform ear-piercing services after training.

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What training does CVS Albany, L.L.C. provide for new Beauty Sales Consultants?

CVS Albany, L.L.C. offers a comprehensive onboarding training program for new Beauty Sales Consultants. This includes an initial 30/60/90-day training to enhance your sales and product knowledge, continuous educational programs to keep your skills sharp, and opportunities for personal growth through various sales training meetings and events.

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How does CVS Albany, L.L.C. promote customer engagement in the beauty section?

At CVS Albany, L.L.C., promoting customer engagement in the beauty section is a top priority. Beauty Sales Consultants engage with customers upon entry, listen actively to their needs, and provide tailored sales advice. This includes leveraging personal conversations, product demonstrations, and promoting exclusive events and offers to create a strong connection and drive sales.

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Is prior beauty sales experience necessary for the Beauty Sales Consultant role at CVS Albany, L.L.C.?

While prior beauty sales experience is preferred for the Beauty Sales Consultant role at CVS Albany, L.L.C., it is not a strict requirement. We value enthusiasm for beauty and a willingness to learn over formal experience. What matters is your passion for helping clients and your drive to enhance their beauty shopping experience.

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Common Interview Questions for Beauty Sales Consultant
How would you engage a customer who seems hesitant to purchase a beauty product?

To engage a hesitant customer, start by asking open-ended questions to understand their needs better. Listen actively to their concerns, validate their opinions, and share relevant information that highlights the benefits of the product. Create a comfortable environment that encourages them to express their thoughts, and use suggestive selling by showing complementary products to enhance their overall experience.

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Can you describe your experience with beauty products and brands?

When discussing your experience with beauty products and brands, share specific examples of products you love or have used personally. Discuss your knowledge of current beauty trends and your ability to stay informed about new launches. Mention how this knowledge has helped you provide informed recommendations to customers in past roles, if applicable.

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What strategies would you use to upsell products to customers?

To effectively upsell products, I would first assess the customer’s needs through conversation and active listening. Based on their interests, I would suggest related items or bundles that enhance their purchase. Using techniques like highlighting a product’s unique features and benefits and offering trials or samples can also encourage customers to consider additional purchases.

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How do you manage your time and prioritize tasks in a fast-paced environment?

In a fast-paced retail environment, I prioritize tasks by assessing urgency and importance. I create a mental checklist of daily duties while remaining flexible to address immediate customer needs. Staying organized allows me to manage my time effectively and ensures I maintain high service levels while meeting sales goals.

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How do you keep up with the latest beauty trends?

To stay current with beauty trends, I regularly follow industry blogs, subscribe to beauty newsletters, and engage with beauty influencers on social media. Additionally, participating in training sessions offered by brands and attending beauty workshops helps deepen my knowledge and enables me to share up-to-date trends and products with customers.

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Why do you think customer service is vital in a Beauty Sales Consultant role?

Customer service is vital because it creates a memorable shopping experience that keeps customers returning. As Beauty Sales Consultants, we have the opportunity to influence customers' perceptions of beauty and self-care, making our role essential in their journey. Exceptional customer service builds trust and longer-lasting relationships, directly impacting sales performance.

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Describe a time you dealt with a challenging customer. How did you handle it?

When dealing with a challenging customer, I remained calm and empathetic. I listened to their grievances and acknowledged their feelings. After that, I provided options and solutions that aligned with their needs. By staying patient and focused, I was able to turn their experience into a positive one, which ultimately led to a sale.

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What does it mean to you to be a beauty advisor?

Being a beauty advisor means more than just selling products; it’s about understanding and enhancing individual beauty journeys. It’s an opportunity to empower clients, helping them feel confident and beautiful. It’s also about building relationships and trust, ensuring the client knows they have a knowledgeable advocate in the beauty world.

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How would you handle a situation when a customer is dissatisfied with a product?

If a customer is dissatisfied with a product, I would first listen and empathize with their situation. I would ask specific questions to understand their concerns and offer a suitable solution—be it returning the product, exchanging it, or suggesting alternatives that better fit their needs. Providing personalized solutions can turn a negative experience into a positive one.

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What is your approach to teamwork in a retail environment?

In a retail environment, I believe teamwork is about communication and collaboration. I strive to listen to my colleagues, share insights, and support each other in reaching team goals. Teamwork enhances the shopping experience for our customers, and I actively contribute by being approachable and willing to help whenever needed.

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We help people with their health wherever and whenever they need us. And we do it with heart. Because our passion is our purpose: Bringing our heart to every moment of your health™.

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