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PEO Implementation Manager - job 2 of 4

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

We are seeking a PEO Implementation Manager to join our rapidly growing team. In this role, you will be responsible for overseeing the successful implementation for our Professional Employer Organization (PEO) clients. The ideal candidate will have deep knowledge of payroll processes, strong project management skills, and familiarity with PrismHR software. You will collaborate closely with internal teams, clients, and third-party vendors to ensure seamless onboarding and payroll integration, driving an exceptional client experience.

Key Responsibilities:

  • Project Management: Lead and manage the end-to-end implementation process for PEO services, with an emphasis on payroll processes, ensuring timely and accurate execution.

  • Client Onboarding: Partner with clients to understand their payroll needs and customize solutions that align with their operational and compliance requirements.

  • PrismHR Expertise: Leverage PrismHR software to configure payroll settings, ensure data accuracy, and troubleshoot issues during the implementation phase.

  • Cross-Functional Collaboration: Work closely with tax, legal, and operations teams to ensure compliance with local regulations and smooth software integration.

  • Data Migration: Oversee data collection, validation, and migration processes to transition client payroll information into Deel’s platform.

  • Quality Assurance: Conduct quality checks on payroll configurations and ensure accuracy before going live.

  • Client Relationship Management: Maintain ongoing communication with clients throughout the implementation process, ensuring their expectations are met or exceeded.

  • Continuous Improvement: Identify areas for process improvement and contribute to refining Deel’s PEO payroll implementation practices.

Key Qualifications:

  • 5+ years of experience in payroll implementation, ideally within a PEO or HR service environment.

  • 2+ years of experience in an implementation manager role, preferably within a PEO or similar environment

  • Strong working knowledge of PrismHR software with experience configuring and implementing payroll systems.

  • Familiarity with global payroll processes and PEO operations.

  • Exceptional project management skills, with the ability to manage multiple implementations simultaneously.

  • Strong understanding of payroll tax regulations, data compliance, and local labor laws.

  • Experience in client-facing roles, with strong communication and interpersonal skills.

  • Analytical mindset with a keen attention to detail and problem-solving abilities.

  • Ability to thrive in a fast-paced, dynamic environment with changing priorities.

Preferred Qualifications:

  • Experience working with global payroll systems.

  • Certified Payroll Professional (CPP) or related certifications.

  • Proficiency in other payroll or HR management systems.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

  • Provided computer equipment tailored to your role

  • Stock grant opportunities dependent on your role, employment status and location

  • Additional perks and benefits based on your employment status and country

  • The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.

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What You Should Know About PEO Implementation Manager, Deel

Who we are is what we do! At Deel, we're on a mission to redefine how businesses hire talent, no matter where they are around the globe. As a PEO Implementation Manager on our rapidly growing team, you'll get to play a pivotal role in this exciting journey. You'll have the chance to oversee the successful implementation of our Professional Employer Organization (PEO) services, working directly with clients to ensure their payroll processes run smoothly and efficiently. With your solid understanding of payroll systems and strong project management skills, you'll collaborate with our talented internal teams and third-party vendors to deliver an exceptional onboarding experience. Utilizing your expertise in PrismHR software, you'll customize solutions that match our clients' unique needs. We value continuous improvement, and your insights into enhancing our PEO payroll practices will help us stay ahead. If you're looking for a role where your knowledge and skills can shine, and you want to contribute to a diverse global economy, Deel is the perfect fit for you. Join us and be part of a forward-thinking company that's expanding the horizons of hiring without borders. We're committed to creating an inclusive environment that reflects diverse perspectives, so whether you're based locally or in another country, your contributions will be valued. Come help us connect the world's top talent with their dream job opportunities!

Frequently Asked Questions (FAQs) for PEO Implementation Manager Role at Deel
What are the responsibilities of a PEO Implementation Manager at Deel?

As a PEO Implementation Manager at Deel, your primary responsibilities include managing the end-to-end implementation process for PEO services, focusing on payroll processes to ensure timely execution. You'll partner with clients to understand their payroll needs, utilize PrismHR software for configuration, oversee data migration, and maintain ongoing communication to ensure a smooth and successful onboarding experience.

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What qualifications do you need to become a PEO Implementation Manager at Deel?

To qualify for the PEO Implementation Manager position at Deel, you should have a minimum of 5 years of experience in payroll implementation, ideally within a PEO environment, along with strong project management skills. Familiarity with PrismHR software and global payroll processes, as well as exceptional communication and problem-solving abilities, are also crucial for success in this role.

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How does the PEO Implementation Manager at Deel ensure compliance?

The PEO Implementation Manager at Deel ensures compliance by closely collaborating with internal teams, such as tax, legal, and operations, to stay updated on local regulations. You will also conduct quality checks on payroll configurations and maintain ongoing client communication to address compliance-related concerns during the implementation process.

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Can you work remotely as a PEO Implementation Manager for Deel?

Yes! At Deel, we value flexibility and offer the opportunity for remote work as a PEO Implementation Manager. You’ll have access to WeWork spaces where available, ensuring you have the resources you need to succeed no matter where you're located.

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What kind of support can a PEO Implementation Manager expect at Deel?

As a PEO Implementation Manager at Deel, you can expect robust support from a diverse and talented team. You'll have access to tailored computer equipment, stock grant opportunities, and a culture that promotes continuous learning and improvements within our services. We are dedicated to your growth and success in the role.

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Common Interview Questions for PEO Implementation Manager
Can you explain your experience with implementing payroll systems?

When answering this question, discuss specific examples of payroll systems you've implemented, the challenges you faced, and how you overcame them. Highlight your experience with PrismHR or similar software and how you tailored solutions for clients.

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How do you manage multiple projects simultaneously in a fast-paced environment?

Share your strategies for prioritization and organization. Discuss tools and methods you use to track progress and ensure that deadlines are met while maintaining quality in the implementation process.

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What steps do you take to ensure accurate payroll processing?

Detail the processes you follow, including data validation, conducting quality checks, and collaborating with cross-functional teams. Mention how you troubleshoot issues during the implementation phase to deliver results.

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Describe a time when you dealt with a challenging client situation.

Use the STAR method (Situation, Task, Action, Result) to outline a specific situation where you turned a challenging client interaction into a positive outcome. Emphasize your communication and problem-solving skills.

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What is your understanding of compliance within a PEO environment?

Show your knowledge of compliance regulations, including payroll tax laws and labor regulations. Discuss how you ensure compliance throughout the implementation process and the importance of staying updated on legal changes.

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Why do you want to work at Deel?

Express your enthusiasm for Deel's mission and values. Discuss how your skills align with their goals, and how you’re eager to help break down hiring barriers globally.

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How do you handle data migration while implementing payroll systems?

Explain your process for data migration, including steps for validation and ensuring data accuracy. Discuss any tools you use to facilitate this process and how you ensure a seamless transition for clients.

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What role do you think a PEO Implementation Manager plays in client satisfaction?

Discuss the importance of relationship management and communication in ensuring client satisfaction. Explain how you see your role as central to delivering a seamless onboarding experience.

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Can you describe your experience working with PrismHR?

Talk about specific projects where you've utilized PrismHR, highlighting your familiarity with configuring payroll settings and addressing any challenges you've faced while using the software.

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What strategies do you use to identify areas for process improvement?

Discuss your analytical mindset and mention how you gather feedback from clients and team members. Explain how you use this feedback to propose enhancements to the implementation process.

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Deel is an American payroll and compliance provider founded in 2019 by Alex Bouaziz, Shuo Wang, and Ofer Simon. The company is based in San Francisco, California and has reported having 2,000 employees in January 2023.

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DATE POSTED
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