Social Media Project Manager - Remote

As a Social Media Project Manager at Designit, you will be responsible for overseeing all aspects of project planning, which includes defining the project scope, creating project timelines, and resource allocation. You will directly manage a team of US-based community managers, ensuring that their workflows are optimized and aligned with overall project goals. Additionally, you'll be tasked with identifying project risks, managing budgets, and preparing regular updates for the project and client teams.

To qualify for the Social Media Project Manager position at Designit, candidates should possess a BA/BS degree and have at least 7 years of proven project management experience. Strong communication skills, the ability to manage direct reports, and experience in fast-paced environments are essential. Familiarity with process optimization and social media project focus is preferred, and proficiency in tools like Excel, ADO, and Sprinklr can be advantageous.

Designit places a high emphasis on work-life balance, making it a priority for its employees. This commitment is reflected in our flexible work arrangements, including remote work opportunities. We understand the importance of mental well-being in ensuring productivity and creativity, so we encourage our employees to maintain a healthy balance between their professional and personal lives.

A successful Social Media Project Manager at Designit should possess strong leadership and communication skills, enabling them to effectively manage teams and maintain client relationships. Additional beneficial skills include strategic thinking, adaptability to change, and the ability to prioritize tasks. Experience in fostering a collaborative environment and knowledge about social media trends and tools will also be crucial for the role.

A typical workday for a Social Media Project Manager at Designit includes leading virtual team standups, managing project timelines and budgets, and collaborating with various stakeholders. You will also dedicate time to analyzing project performance metrics, preparing capacity updates, and making real-time decisions to overcome any blockers. Additionally, there will be opportunities for strategic planning and nurturing client relationships, making every day dynamic and engaging.

In your response, outline your specific experiences related to managing social media projects. Highlight your role, the teams you managed, and the outcomes you achieved. Discuss any unique challenges you faced and how you overcame them, emphasizing your project management skills and decision-making processes.

When answering this question, provide specific methods you use to prioritize tasks, such as creating a project backlog, assessing urgency vs importance, or using tools to organize your workload. Show how proactive decision-making helped you navigate multiple projects simultaneously without compromising quality.

Mention tools you have experience with, particularly those relevant to the Social Media Project Manager role at Designit. Discuss your proficiency with software like Excel, ADO, or community management tools like Sprinklr. Emphasize how these tools have aided your project management capabilities.

Describe your approach to conflict resolution, focusing on communication and collaborative problem-solving. Discuss how you facilitate discussions, ensure everyone's voice is heard, and seek a solution beneficial for all parties involved. Provide an example if possible.

Outline the objectives of the campaign, your role, and the strategies you employed, promoting team collaboration, creativity, and data-driven decisions. Discuss metrics that illustrate the campaign's success and any lessons learned that you applied to future projects.

Share specific strategies such as creating detailed workback schedules, setting milestones, and regularly reviewing progress with your team. Emphasize the importance of communication in managing expectations and timelines, and touch upon any tools you use for tracking.

Discuss various methods such as organizing kickoff meetings, sending out surveys, or using collaborative platforms that encourage stakeholder input. Explain how you ensure clear communication to define project goals and expectations accurately.

Identify key performance indicators (KPIs) you track, such as engagement rates, conversion metrics, or feedback from stakeholders. Highlight how data analysis informs your decision-making processes and shapes future project approaches.

Mention specific resources you utilize, such as industry publications, online courses, webinars, or joining relevant online communities. Highlight your passion for learning and staying ahead of trends to ensure your projects remain competitive.

In your answer, demonstrate your understanding of Designit’s culture and values. Talk about how your skills, experiences, and passion align with the company's mission to foster creativity and collaboration. Discuss how you can contribute to their teams and enhance the overall impact on projects.