Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Customer Service Rep(03670) - 6410 Amboy Rd image - Rise Careers
Job details

Customer Service Rep(03670) - 6410 Amboy Rd

Company Description

Customer Service

Our Customer Service Representatives (CSRs) are the first contact with our customers - so we value their commitment to exceptional customer service, enthusiastic attitude and the ability to assist our customers through the ordering process.

Get Paid to Talk!

In addition to providing exceptional customer service to our customers through order taking, our CSRs gain valuable experience through assisting with in-store duties and learning the pizza delivery business.  Our CSR's will Earn an hourly base pay of $16.00!

Great Hours!

Our CSRs work mostly on the weekends and in the evenings. It is a great after school job, second job, summer job or part-time job for anyone who is looking to work part-time hours. Schedules are flexible so we will always try to work with you.

Opportunities!

In our CSR position, you will have an excellent opportunity to learn the in-store side of the business and eventually move into management. Domino's Pizza is committed to promoting from within - most of our General Managers started as drivers and many started as CSRs. It is a stepping stone to advancement into our Management Development Program.




To apply for a Customer Service position at Domino's Pizza, you must be at least 18 years of age and have excellent communication skills. Some computer experience is helpful. In addition, we are looking for applicants to work in a fast-paced team environment

Job Description

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

 

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Qualifications

  1. Valid U.S employment authorization that allows you to work in the United States of America.
  2. Friendly
  3. Works well with others.
  4. Works well under stress of high paced environment.
  5. Ability to multitask.
  6. Able to respond to customer concerns.
  7. Must be able to follow Team Sharma Domino’s Policies.
  8. Must be able to work together as a team.
  9. Must understand all store calls must be answered after the first ring

Additional Information

All your information will be kept confidential according to EEO guidelines.

Domino's Glassdoor Company Review
3.5 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Domino's DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Domino's
Domino's CEO photo
Russell Weiner
Approve of CEO

Average salary estimate

$16640 / YEARLY (est.)
min
max
$16640K
$16640K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Customer Service Rep(03670) - 6410 Amboy Rd, Domino's

Join Domino's Pizza as a Customer Service Rep in Staten Island, New York, where you'll become the friendly face our customers see first! As a Customer Service Representative (CSR), your mission will be to deliver exceptional customer service by engaging with customers, taking orders, and making the ordering process smooth and enjoyable. You won’t just be taking calls; you’ll be part of a fast-paced team, learning the ins and outs of the pizza business while performing essential in-store tasks. If you’re looking for an after-school gig or a part-time position, this job offers flexible scheduling, primarily during evenings and weekends, allowing you to balance your commitments while earning an hourly wage of $16. What’s even better? The position can serve as a stepping stone for advancement in our Management Development Program—many of our top managers started as CSRs! You’ll need to be at least 18 years old, possess excellent communication skills, and ideally have some computer experience. In return, you will gain invaluable experience in a supportive and dynamic work environment, perfect for anyone eager to learn and grow within the company. So, if you’re ready to get paid to talk and embark on a fulfilling career journey with Domino's, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Customer Service Rep(03670) - 6410 Amboy Rd Role at Domino's
What are the responsibilities of a Customer Service Rep at Domino's Pizza?

As a Customer Service Rep at Domino's Pizza, you will be the go-to person for our customers! Your key responsibilities will include taking customer orders, answering any inquiries they may have, and ensuring that their overall ordering experience is as seamless and enjoyable as possible. You'll also lend a hand with in-store operations, providing you a holistic view of the business.

Join Rise to see the full answer
What qualifications do I need to apply for a Customer Service Rep position at Domino's Pizza?

To become a Customer Service Rep with Domino's Pizza, you need to be at least 18 years old and possess strong communication skills. While some computer experience is beneficial, what’s more important is your ability to thrive in a fast-paced environment and work well with others. Passion for customer service and a friendly attitude are highly valued!

Join Rise to see the full answer
What is the pay rate for a Customer Service Rep at Domino's Pizza?

As a Customer Service Rep at Domino's Pizza, you can expect to earn an hourly base pay of $16. This competitive wage reflects our commitment to providing a rewarding work experience, whether you're looking for a part-time job or a stepping stone into a larger career within our organization.

Join Rise to see the full answer
What are the working hours for the Customer Service Rep role at Domino's Pizza?

Working as a Customer Service Rep at Domino's Pizza typically requires evening and weekend hours, making it an ideal job for students or anyone looking for part-time work. We offer flexible scheduling to accommodate your lifestyle, ensuring you can balance your commitments while earning money!

Join Rise to see the full answer
Can I advance my career as a Customer Service Rep at Domino's Pizza?

Absolutely! Many of our current General Managers began their careers as Customer Service Reps at Domino's Pizza. We emphasize promoting from within, so if you demonstrate dedication and a strong work ethic, you could have the opportunity to advance into management roles as you gain more experience.

Join Rise to see the full answer
Common Interview Questions for Customer Service Rep(03670) - 6410 Amboy Rd
How do you handle difficult customers in a Customer Service Rep role?

When faced with difficult customers, the best approach is to stay calm and listen attentively to their concerns. Acknowledge their feelings and show empathy before providing potential solutions. Demonstrating patience and a positive attitude can often turn a negative interaction into a positive one.

Join Rise to see the full answer
What experience do you have related to customer service?

Share specific examples from previous jobs or experiences where you had to assist customers, resolve issues, or ensure satisfaction. Highlight any previous roles where you excelled in communication or teamwork, as these are highly relevant to the Customer Service Rep position.

Join Rise to see the full answer
How do you prioritize tasks during busy hours?

In a fast-paced environment like Domino's Pizza, prioritizing tasks involves quickly assessing the situation and addressing urgent customer needs first. Utilize time management techniques such as creating a quick checklist of tasks to stay organized and efficient during peak hours.

Join Rise to see the full answer
Why do you want to work at Domino's Pizza as a Customer Service Rep?

Express your enthusiasm for the company culture and the dynamic nature of the food service industry. You might mention your love for pizza or your desire to work in a team-oriented environment where you can contribute to delivering exceptional customer service experiences.

Join Rise to see the full answer
What strategies do you use to maintain high-quality customer service?

Key strategies include active listening, effective communication, and showing genuine care for the customer's experience. Emphasize the importance of following company policies while also being flexible and adapting to unique customer situations to meet their needs.

Join Rise to see the full answer
Can you describe a time when you went above and beyond for a customer?

Be prepared with a specific example that showcases your commitment to customer satisfaction. Describe the situation, your actions, and the positive outcome that resulted from your extra effort, which demonstrates your customer-centric mindset crucial for a Customer Service Rep.

Join Rise to see the full answer
How do you stay motivated during slow shifts?

Staying motivated during slower shifts can involve setting personal goals or helping clean and organize the store for an efficient workflow. Engaging with co-workers or refining your skills related to the order process can also keep spirits high and productivity up.

Join Rise to see the full answer
What do you know about Domino's Pizza and its values?

Research and mention the core values that Domino's Pizza emphasizes, such as customer satisfaction, teamwork, and integrity. Show that you align with these values and express your eagerness to contribute to a company that prioritizes community engagement and employee advancement.

Join Rise to see the full answer
How would you handle a situation where you received an order incorrectly?

Acknowledge the mistake and apologize to the customer sincerely. Offer a solution, such as fixing the order quickly or providing a discount on their next purchase. Demonstrate your willingness to take responsibility and ensure customer satisfaction remains a priority.

Join Rise to see the full answer
Are you comfortable working with a team as a Customer Service Rep?

Highlight your teamwork skills and experience working in collaborative settings. Discuss how clear communication and mutual support can lead to better customer service outcomes, emphasizing your readiness to be an integral part of the Domino's team.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Domino's Hybrid 221 Apollo Beach Blvd, Apollo Beach Blvd, FL
Posted 6 days ago

We are seeking a proactive Assistant Manager to support our team in providing outstanding customer service and operational excellence.

Photo of the Rise User
Domino's Hybrid 4855 General Meyer Avenue, New Orleans, LA
Posted 6 days ago

Become a key leader at Harmony Pizza as an Assistant Manager, where you’ll help drive team success and create smiles in the community.

Become a part of the dynamic event industry as a Concessions Stand Attendant with Royalty Staffing in Anaheim!

Posted 4 days ago

Baylor St. Luke’s Medical Center is looking for detail-oriented Pharmacy Technician I to enhance patient care through effective medication management.

Posted 9 days ago

St. Elizabeth Community Hospital is looking for a dedicated Staff RN to provide compassionate care to patients in a team-focused environment.

Posted 2 days ago

Join CommonSpirit Health as a Certified Medical Assistant and play a vital role in patient care and community health.

Photo of the Rise User

Become a vital part of the University of Maryland Medical System as a Medical Assistant, providing essential support in our OBGYN department.

Step into a pivotal role as a Senior Patient Services Representative at Houston Methodist, ensuring excellence in patient care and services.

Join Penn State Extension as a part-time Administrative Support Assistant, providing essential administrative support to enhance educational programs in Lebanon County.

Photo of the Rise User

Looking for dedicated Overnight Student Supervisors to maintain student safety in the New York Metro Area.

At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

7990 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
April 6, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
C
Someone from OH, Massillon just viewed RN Ambulatory - Outpatient Infusion Therapy at CCF
Photo of the Rise User
Someone from OH, Columbus just viewed HR Business Partner (Maternity Cover) at Marshmallow
Photo of the Rise User
Someone from OH, Columbus just viewed Community Outreach Canvasser $24/Hr at Confidential
Photo of the Rise User
Someone from OH, Cincinnati just viewed Email Marketing Coordinator at Creative Circle
Photo of the Rise User
Someone from OH, Columbus just viewed UX Researcher, Amazon Autos at Amazon
Photo of the Rise User
Someone from OH, Cincinnati just viewed AI training and enablement at Writer
Photo of the Rise User
Someone from OH, Cincinnati just viewed Data Analyst (Contact Center-Hybrid) at Dow Jones
Photo of the Rise User
Someone from OH, Delaware just viewed Practice Group Manager at LifeStance Health
Photo of the Rise User
Someone from OH, Youngstown just viewed Event Services Human Resources Coordinator at Allied Universal
Photo of the Rise User
Someone from OH, Columbus just viewed IP Network Engineering Intern - Summer 2025 at Bandwidth
Photo of the Rise User
Someone from OH, Cleveland just viewed Director, Education Programs & Partnerships at Encoura
Photo of the Rise User
Someone from OH, Cleveland just viewed Operations Associate (Part-Time) - Pinecrest at Alo Yoga
Photo of the Rise User
Someone from OH, Dayton just viewed Medical Receptionist at LifeStance Health
Photo of the Rise User
Someone from OH, Coldwater just viewed Engineering Design Checker Jobs at Lockheed Martin
Photo of the Rise User
Someone from OH, Loveland just viewed SEO Admin & Business Support at Outliant
Photo of the Rise User
Someone from OH, Columbus just viewed Casting: Cedar Lake - Pilot Episode at Backstage