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Delivery Expert (06997) - job 2 of 2

Company Description

Our mission

To recognize, appreciate, value, and utilize the unique talents and contributions of all individuals. To create an environment where all Team Members, because of their differences, can reach their highest potential.

Our Purpose

Domino’s is a Purpose-Inspired and Performance-Driven company with Exceptional People committed to Feed the Power of Possible One Pizza at a Time

What We Believe

Do the Right Thing

Put People First

Create Inspired Solutions

Champion Our Customers

Grow and Win Together

How Will We Win

Dominant #1

Double Down on Carryout

Provide Best-In-Class Delivery Service

Maintain Strongest Enterprise Profitability

Protect Business from Risk

Support a Foundation built by Great People and the Work They Do Every Day

How Do We Work

Leadership of Self

Leadership of Others

Job Description

• Operate all equipment.

• Stock ingredients from delivery area to storage, work area, walk-in cooler.

• Prepare product.

• Receive and process telephone orders.

• Take inventory and complete associated paperwork.

• Clean equipment and facility approximately daily.

 

Training

Orientation and training provided on the job as well as On-Line and Classroom.

Communication Skills

Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Approach work activities with a Can-Do and Yes attitude!

Essential Job Function/Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

• Must be able to make correct monetary change.

• Verbal, writing, and telephone skills to take and process orders.

• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately with speed.

• Ability to enter orders using a computer keyboard or touch screen.

 

• Talking and hearing on telephone.

• Near and mid-range vision for most in-store tasks.

• Depth perception.

• Ability to differentiate between hot and cold surfaces.

Essential Functions/Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

• Must be able to make correct monetary change.

• Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately with speed.

• Ability to enter orders using a computer keyboard or touch screen.

• The ability to direct activities, perform repetitive tasks, work alone and with others, work under high stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Keep a positive attitude and calm demeanor in various customer interactions.

• Talking, hearing and general communicating directly with customers.

• Read labels, street maps and street signs in various light.

• Far vision and Night Vision for driving.

Qualifications

You must be 18 years of age or older.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Domino's Glassdoor Company Review
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CEO of Domino's
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Russell Weiner
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Average salary estimate

$30000 / YEARLY (est.)
min
max
$25000K
$35000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Delivery Expert (06997), Domino's

At Domino's, we're more than just a pizza place; we're a community dedicated to creating a positive experience for our team and customers. As a Delivery Expert, you'll play a pivotal role in helping us achieve our mission of recognizing, appreciating, and valuing each person's unique talents. Based in Amarillo, TX, you'll operate all necessary equipment, stock ingredients from delivery areas to storage, and prepare our delicious products with care. You'll also receive and process telephone orders with a friendly attitude, take inventory, and keep our workspace clean and organized. We believe in supporting our team members, and therefore, you'll receive thorough training through both hands-on and online formats. We're looking for individuals who possess strong communication skills, attention to detail, and a cheerful demeanor, as you will interact with customers both over the phone and in person. This role requires quick math skills and the ability to make correct monetary change. If you have a ‘Can-Do’ attitude, love to work in a fast-paced environment, and are passionate about customer service, you could be the perfect fit for our Domino's family. We are eager to help you grow and develop your skills while contributing to our mission of providing exceptional delivery service one pizza at a time.

Frequently Asked Questions (FAQs) for Delivery Expert (06997) Role at Domino's
What are the main responsibilities of a Delivery Expert at Domino's?

As a Delivery Expert at Domino's, your primary responsibilities include operating all necessary equipment, stocking ingredients, preparing products, and processing telephone orders. You will also take inventory, maintain cleanliness, and ensure adherence to quality control standards while engaging positively with customers.

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What qualifications do I need to be a Delivery Expert at Domino's?

To become a Delivery Expert at Domino's, you must be at least 18 years old. Strong communication skills, quick mathematical abilities, and the capacity to handle fast-paced work environments are essential. A positive attitude and a customer-centric approach are also critical for success in this role.

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What training will I receive as a Delivery Expert at Domino's?

Training for Delivery Experts at Domino's encompasses on-the-job experiences, online courses, and classroom settings, ensuring you are well-equipped to handle your duties. You'll learn how to process orders accurately, maintain cleanliness, and communicate effectively with both customers and team members.

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Is prior delivery experience required to become a Delivery Expert at Domino's?

No prior delivery experience is necessary to apply for the Delivery Expert position at Domino's. A willingness to learn, strong communication skills, and a positive attitude are what we value most. Our comprehensive training will provide you with the skills needed to excel in this role.

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How does the work environment for a Delivery Expert at Domino's feel?

The work environment for a Delivery Expert at Domino's is dynamic and fast-paced yet supportive. You'll be part of a team that values individual contributions and encourages you to thrive. We believe in maintaining a collaborative atmosphere where you can express your ideas and engage positively with customers.

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Common Interview Questions for Delivery Expert (06997)
How do you handle difficult customers as a Delivery Expert at Domino's?

When faced with difficult customers, I remain calm and composed, focusing on understanding their concerns. I practice active listening, acknowledge their feelings, and aim to find a solution. I believe that a positive attitude and clear communication can turn a negative experience into a satisfactory outcome.

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Can you describe a time when you went above and beyond for a customer?

In my previous role, I had a customer who was unhappy due to a delay. I took the initiative to apologize sincerely, offered them a discount on their next order, and ensured their current order was prioritized. This not only resolved their issue but also turned them into a loyal customer.

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What skills make you a good fit for the Delivery Expert role at Domino's?

I possess strong communication skills, enabling me to interact effectively with customers and team members. My quick mathematical abilities ensure accurate cash handling, and my attention to detail helps me maintain quality standards. Additionally, my 'Can-Do' attitude drives me to excel in a fast-paced environment.

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How do you prioritize tasks during busy hours?

During busy hours, I prioritize tasks based on urgency and importance. I focus on processing orders quickly while ensuring inventory is stocked and equipment is operational. If necessary, I efficiently delegate tasks to team members, promoting collaboration and teamwork.

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What do you think is the most important aspect of being a Delivery Expert?

The most important aspect of being a Delivery Expert at Domino's is delivering exceptional customer service. Being the friendly face that represents the brand while ensuring orders are delivered accurately and on time is key to building customer loyalty.

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How do you ensure compliance with quality control standards?

I ensure compliance with quality control standards by meticulously following procedure guidelines and paying close attention to product quality. Regularly cleaning equipment, checking ingredients for freshness, and adhering to proper cooking times help maintain our high standards.

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Are you comfortable working independently as well as part of a team?

Absolutely! I thrive in environments where I can work both independently and collaboratively. I believe that teamwork is crucial, but I also take personal responsibility for my tasks, ensuring that I meet the demands of the job efficiently.

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How do you stay organized in a fast-paced work environment?

I stay organized in a fast-paced environment by creating a mental or physical checklist of tasks that need to be completed. Utilizing time management strategies, like setting short-term goals and being proactive about upcoming orders, helps me maintain efficiency.

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Can you provide an example of how you contribute to a positive team atmosphere?

In my previous roles, I consistently supported my colleagues by fostering a positive atmosphere. I made it a priority to celebrate team successes, offer assistance when someone was struggling, and maintain an encouraging demeanor that boosts morale.

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What motivates you to work as a Delivery Expert for Domino's?

I am motivated to work as a Delivery Expert for Domino's because of the company's commitment to growth and excellent customer service. I appreciate being part of a team that values individual talents and fosters a supportive and dynamic environment.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 13, 2025

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