General Manager(09226) - 100 S. Lake Rd. - job 1 of 2

As a General Manager at F2, your responsibilities will include overseeing daily operations, staffing, training, handling inventory and food ordering, cash control, scheduling, and ensuring customer satisfaction. You’ll also create a great work environment and implement company policies.

F2 requires candidates for the General Manager position to have prior pizza restaurant management experience. Previous experience with Domino's is a plus, as it helps in understanding our specific operations and customer expectations.

The ideal General Manager at F2 should possess strong leadership and communication skills, the ability to motivate and train staff, and a keen understanding of cost controls and inventory management. A positive attitude and readiness to work hard are also essential.

To apply for the General Manager role at F2, you should have management experience in the pizza restaurant industry, a valid driver's license, insurance, and a reliable vehicle for deliveries. A strong work ethic and management skills are also crucial.

The work environment for a General Manager at F2 is dynamic and fast-paced, focused on teamwork and achieving common goals. We emphasize creating a supportive atmosphere where your leadership can thrive and your team can excel.

When prioritizing tasks as a General Manager, it’s essential to evaluate the urgency and importance of each task. I typically start by addressing customer concerns and staff issues, followed by operational tasks like inventory and training schedules.

My leadership style is participative; I believe in collaborating with my team and fostering an inclusive environment. This not only boosts morale but also encourages team members to take ownership of their tasks.

Handling customer complaints starts with listening actively to their concerns. I aim to resolve issues quickly and efficiently, ensuring they feel heard and valued. Following up afterward reflects our commitment to customer satisfaction.

I focus on a hands-on training approach paired with clear communication. Utilizing role-playing and real-life scenarios helps new staff understand their roles better while promoting team bonding.

I have significant experience in cost control, achieved through careful budgeting, monitoring food costs, and optimizing staffing levels. Regularly reviewing reports allows for adjustments that can lead to improved profitability.

During busy shifts, I keep myself motivated by focusing on the team’s energy and the satisfaction of serving our customers. Celebrating small wins and supporting my team fosters a positive atmosphere, even under pressure.

To create a positive work culture, I encourage open communication, recognize employee achievements, and support both professional and personal growth. Team-building activities also help strengthen unity and morale.

In a previous position, I had to decide to let go of a long-time employee due to performance issues. It was tough, but after providing multiple coaching sessions, it became clear it was the right decision for the team and the business.

My approach to inventory management includes establishing a regular auditing schedule and utilizing software for tracking. This ensures we maintain optimal stock levels and minimize waste.

In high-pressure situations, I remain calm and prioritize tasks to ensure efficient operations. I rely on my team for support and maintain open lines of communication for quick problem-solving.