Lead Direct Support Professional - job 2 of 3

As a Lead Direct Support Professional at Dungarvin, your primary responsibilities will include coordinating services such as finance, medical, and recreational activities for individuals with disabilities. You'll provide direct support, assist with daily living tasks, mentor team members, and document progress. Your role will empower individuals to live independently and maintain their dignity.

To qualify for the Lead Direct Support Professional role at Dungarvin, you must be at least 18 years old, possess a person-centered and patient disposition, and be adaptable and dependable. You should also have strong observational skills and the ability to work well within a team, along with basic computer skills for documentation purposes.

Dungarvin is dedicated to the growth and development of its employees. As a Lead Direct Support Professional, you will receive ongoing training and orientation to enhance your skills. Dungarvin also offers scheduled pay increases, a robust employee assistance program, and opportunities to advance within the organization, ensuring your career continues to grow.

At Dungarvin, Lead Direct Support Professionals benefit from a generous package that includes medical, vision, and dental insurance, a $500 sign-on bonus, paid time off, a 401(k) plan with employer matching, flexible spending accounts, and even pet insurance. Additionally, employees can access 50% of their pay before payday through Tap Check!

A typical day for a Lead Direct Support Professional at Dungarvin is varied and dynamic! You might start the day assisting individuals with personal hygiene, guide them in daily activities, take part in household management tasks, and accompany them to community events or appointments. Each day presents new opportunities to promote independence and well-being.

When answering this question, provide specific examples from your past experiences that showcase your understanding, flexibility, and commitment to supporting individuals with disabilities. Highlight instances where you helped empower someone to achieve a goal.

Discuss techniques for establishing rapport, such as active listening, consistent communication, and being responsive to their needs and preferences. Mention how creating a respectful and safe environment is key to building trust.

Explain your approach to managing challenging behaviors, including understanding the root causes, employing de-escalation techniques, and remaining calm and patient. Highlight the importance of positive reinforcement and setting clear expectations.

Describe your organizational skills, emphasizing how you assess priorities based on the needs of each individual and the urgency of tasks. Mention any specific tools or methods you use to stay organized and ensure all individuals receive appropriate support.

Discuss the importance of teamwork, collaboration, and effective communication among staff members to ensure high-quality care. Share examples of how you’ve successfully worked with a team in the past to enhance the support provided to individuals.

Detail your process for understanding individual goals, collaborating with the person to set realistic steps, and providing the necessary support and encouragement throughout their journey. Emphasize the importance of celebrating progress along the way.

Demonstrate your understanding of person-centered care by discussing its principles, including respect for the individual, active participation, and support tailored to personal preferences and abilities. Illustrate how you have applied this approach in previous experiences.

Provide a scenario that required you to adjust your communication style based on the needs of the individual. Share how adapting your approach helped improve understanding and build a stronger relationship.

Discuss the importance of empathy and active listening in addressing resistance. Outline a strategy that includes engaging the individual in dialogue to understand their concerns and collaboratively exploring options for support.

Articulate your passion for supporting individuals with disabilities and how Dungarvin’s mission resonates with your values. Share what excites you about the opportunity to make a meaningful impact in people's lives through this role.