QA Lead (Remote)

As a QA Lead at ECP, your responsibilities include overseeing the QA team's quality metrics and testing strategies, understanding customer needs to develop effective quality control processes, creating detailed test plans and executing automated tests using tools like Selenium and Playwright. You will also collaborate with product and development teams to ensure timely releases and manage the debugging process while adhering to compliance standards.

To be considered for the QA Lead position at ECP, you should typically have a bachelor’s degree in Computer Science or a related field, with over 5 years of experience in software testing and QA, and at least 2 years of experience leading a QA team. Familiarity with CI/CD testing, extensive use of automation tools, and Agile/Scrum experience are highly desirable.

The ideal candidate for the QA Lead role at ECP should have experience in automation testing tools, especially Selenium and Playwright. Additionally, understanding various manual testing methodologies and performance or security testing tools would be advantageous for ensuring product quality.

At ECP, we emphasize collaboration between the QA and development teams through regular communication. As a QA Lead, you'll be responsible for working closely with developers to interpret requirements, providing timely feedback on specifications, and ensuring both teams are aligned on project deadlines, which fosters a culture of accountability and shared goals.

ECP promotes a flexible and collaborative work culture that values innovation and accountability. You'll be able to work remotely, participate in team brainstorming sessions, and contribute actively to product development while being supported by a dedicated team focused on quality and customer satisfaction.

In your response, highlight any experience you have in managing teams, specifying how you led quality initiatives, developed training programs, and improved processes. Share details on how you fostered collaboration and ensured team members were equipped to meet project goals.

When asked this, discuss your strategy for assessing risks and prioritizing tasks based on project impact. Mention how you ensure critical functionalities receive appropriate attention while still managing time effectively for less critical testing.

Be specific about your experience with tools like Selenium or Playwright. Discuss features you appreciate in these tools and any projects where they significantly enhanced your testing process, supporting your claims with measurable outcomes.

Discuss your approach to conflict resolution, highlighting your emphasis on open communication, empathy, and collaboration to ensure that team members feel heard and that solutions focus on project goals rather than personal differences.

Share how you stay updated on compliance standards, especially HIPAA regulations, and how you incorporate these into your testing processes. Discuss any training initiatives or best practices you’ve implemented to keep the team informed and compliant.

In your response, describe a specific situation where you discovered a significant bug. Explain how you approached the problem, collaborated with team members, and ensured that the fix was effectively tested and communicated to all stakeholders.

Discuss your involvement in CI/CD processes, focusing on how you integrated testing into the development pipeline. Provide examples of improvements realized through automation, reduced time and effort, and enhanced product quality.

Share your insights on writing clear, concise, and comprehensive test plans and cases. Discuss the importance of understanding project specifications, maintaining consistency, and how effective documentation can enhance team collaboration.

Describe your strategy for onboarding new team members, emphasizing the importance of integrating them into the team culture, providing proper training on tools and processes, and a mentor-mentee relationship to foster growth.

Talk about the resources you use to keep updated, such as online courses, webinars, forums, and conferences. Explain how continuous learning contributes to your effectiveness as a QA Lead and the team’s overall performance.