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Account Director, Market Access - job 1 of 2

Company Description

EVERSANA INTOUCH® is a leading full-service, global healthcare agency serving the life sciences and pharmaceutical industries. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients. 

We combine the power of world-class creative and digital teams with deep market access, payer, and healthcare communications expertise to provide innovative solutions to life science companies that want to connect with consumers, healthcare professionals, and payers. 

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need. 

And as a part of EVERSANA, a pioneer in next-generation commercial services, we connect dots that other agencies can’t, helping drive commercialization success. 

Our eight affiliates within the EVERSANA INTOUCH Network include EVERSANA INTOUCH Solutions, EVERSANA INTOUCH Proto, EVERSANA INTOUCH Seven, EVERSANA INTOUCH Oxygen, EVERSANA INTOUCH Engage, EVERSANA INTOUCH TTC, EVERSANA INTOUCH Media, and EVERSANA INTOUCH International. 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA INTOUCH, our people, clients and most importantly, the patients we serve.   

Job Description

What Does an Account Director, Market Access Do?  

  • Provides leadership in developing and leading strategic and tactical marketing plans for clients focused on engaging both traditional market access stakeholders (health plans, pharmacy benefit management companies, integrated delivery networks) as well as HCP/patient initiatives which address access and reimbursement considerations. 
  • Counsels clients on effective payer marketing strategy based on research, data, best practices, and knowledge of key market access dynamics and considerations.   
  • Ultimately accountable to the senior level client, provides advice and maintains relationships addressing concerns or needs and develops additional opportunities. 
  • Provides clients with research, analytical metrics and strategic insight to develop and present effective market access solutions. 
  • Oversees and leads the development of implementation of project plans. 
  • Oversees the delivery and financial impact on budget, target goals and objectives with the client.  
  • Researches, develops, and collaborates with other Account Directors, EVERSANA INTOUCH departments and agency partners to continuously develop the integrated solutions offering from EVERSANA INTOUCH. 

Qualifications

What Are We Looking For?  

  • Bachelor’s degree or equivalent education plus professional experience required 
  • 8-12 years of related experience: market access client service, agency and pharmaceutical experience required 
  • Expertise in market access marketing including a strong understanding of all phases of the commercialization lifecycle from pre-launch through loss of exclusivity  
  • Ability to conceptualize innovative solutions which align to core Brand and Market Access strategic imperatives  
  • Strategic skill and strong business acumen 
  • Digital, media and technology marketing experience a plus  
  • Proven leadership and mentoring skills (guiding a large team and multiple clients) 
  • Demonstrated track record of business development results from strong client relationships  
  • Proven negotiation skills 
  • Ability to collaborate effectively at all levels and functions internally within EVERSANA INTOUCH and externally with clients and agency partners 
  • Demonstrated problem solving skills 
  • Strong written presentation and verbal communication skills 
  • Excellent interpersonal skills 
  • Some travel may be required  

Additional Information

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $101,000 to $150,000 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). EVERSANA reserves the right to modify this base salary range at any time. 

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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CEO of EVERSANA
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Jim Lang
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Average salary estimate

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$101000K
$150000K

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What You Should Know About Account Director, Market Access, EVERSANA

If you’re passionate about making a real impact in the healthcare industry, join EVERSANA INTOUCH as an Account Director, Market Access! Our dynamic team is dedicated to enhancing patient well-being through innovative solutions in the life sciences. In this pivotal role, you will lead strategic and tactical marketing plans while engaging with traditional market access stakeholders and developing initiatives with healthcare providers and patients. Your expertise will guide clients through complex market access dynamics and reimbursement considerations while you maintain strong relationships and provide insights that drive success. With over a decade of experience, you’ll develop comprehensive market access strategies based on research and analytical insights. You’ll also collaborate with various departments within EVERSANA INTOUCH to create integrated solutions that align with core brand imperatives. If you believe in embracing diversity and fostering an inclusive culture, while being passionate about improving patient lives, this is the perfect opportunity for you. Moreover, our offices in New York serve as the heart of our operations, ensuring you work in a vibrant environment that supports your growth and professional development. So, are you ready to make a difference? Let’s connect the dots that other agencies might overlook and drive better commercialization success together!

Frequently Asked Questions (FAQs) for Account Director, Market Access Role at EVERSANA
What are the primary responsibilities of an Account Director, Market Access at EVERSANA INTOUCH?

The Account Director, Market Access at EVERSANA INTOUCH is responsible for leading strategic marketing plans that engage both market access stakeholders and healthcare professionals. This role involves counseling clients on effective payer marketing strategies, maintaining senior-level relationships, overseeing project implementations, and delivering valuable insights backed by research and data analytics.

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What qualifications do I need to become an Account Director, Market Access at EVERSANA INTOUCH?

To qualify for the role of Account Director, Market Access at EVERSANA INTOUCH, candidates should possess a bachelor's degree or equivalent experience, along with 8-12 years of related expertise in market access marketing. Proficiency in commercialization lifecycle phases and a track record in business development results are essential, along with strong leadership and communication skills.

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What skills are critical for success as an Account Director, Market Access at EVERSANA INTOUCH?

Success as an Account Director, Market Access at EVERSANA INTOUCH relies on strategic acumen, strong negotiation abilities, and innovative thinking. Additionally, proficiency in digital media and understanding market access dynamics greatly contribute to effective client service. Excellent interpersonal and problem-solving skills are vital to foster collaboration and achieve results.

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What is the work culture like for an Account Director, Market Access at EVERSANA INTOUCH?

The work culture at EVERSANA INTOUCH, particularly for an Account Director in Market Access, is centered around diversity, inclusion, and passion for patient care. Team members are encouraged to embrace different perspectives, support each other, and engage in transparent communication, all while striving to innovate and improve processes that affect patients' lives.

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What is the salary range for the Account Director, Market Access position at EVERSANA INTOUCH?

The anticipated base salary range for the Account Director, Market Access role at EVERSANA INTOUCH is between $101,000 to $150,000, depending on factors like relevant experience and geographic location. EVERSANA is committed to providing competitive salaries and is dedicated to transparent compensation practices.

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Common Interview Questions for Account Director, Market Access
How do you approach developing a market access strategy for a new pharmaceutical product?

In preparing an answer, focus on your understanding of market dynamics, stakeholder engagement, and data analysis. Discuss how you assess market access challenges, identify key stakeholders, and develop actionable plans that align with both brand strategies and compliance requirements.

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Can you describe how you handle client relationships and maintain open communication?

Highlight your interpersonal skills and approach to building trust with clients. Talk about the importance of regular check-ins, understanding client needs, and providing transparent feedback. Use concrete examples of how active listening and proactive communication have benefited your past clients.

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What methods do you use to measure the success of marketing initiatives?

Discuss the importance of KPIs, data analytics, and market research. Describe the metrics you prioritize, such as engagement rates or ROI, and explain how you utilize this data to inform future strategies and adapt current campaigns.

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How do you ensure that your marketing strategies align with reimbursement processes?

Explain your knowledge of the reimbursement landscape and how it informs your marketing strategies. Illustrate how you consult with payers, incorporate research findings, and develop approaches that facilitate patient access and advocate for effective reimbursement pathways.

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Describe a challenging situation you faced in a previous role and how you overcame it.

Choose a specific example that highlights your problem-solving skills. Discuss the challenges faced, the strategy employed to tackle the problem, and the outcome, reflecting on what you learned and how it contributed to your growth as an Account Director.

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What role do you believe digital marketing plays in market access today?

Talk about the transformative impact of digital marketing. Discuss how digital tools facilitate outreach, enhance communication with stakeholders, and provide valuable insights from data analytics, ultimately driving market access success.

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How do you build effective teams in a fast-paced environment?

Focus on your leadership qualities. Discuss how you assess team strengths, promote collaboration, and provide mentorship. Give examples of how clear goals and open communication have helped your team succeed in meeting fast-paced demands.

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What do you think is essential for maintaining compliance in market access marketing?

Emphasize your understanding of regulatory guidelines and the importance of transparent communication with all stakeholders. Discuss how compliance consideration is integrated into your planning and execution processes.

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How do you prioritize your tasks when managing multiple clients?

Share your time management strategies, focusing on your ability to assess urgency and importance. Discuss prioritization methods like using project management tools and regular assessments of goals to ensure all clients receive the attention they require.

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What strategies do you use to develop innovative solutions for market access challenges?

Describe a mindset of creativity, collaboration, and continuous learning. Discuss how you gather insights from team members, conduct market research, and maintain awareness of industry trends to develop forward-thinking solutions.

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A Vision to Advance Life Sciences Services “Sana” is latin for healthy. So naturally, when service leaders – spanning the patient experience to global channel distribution – combined into one powerful platform, we became EVERSANA. Together, we w...

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DATE POSTED
April 2, 2025

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