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Logistics Transportation Specialist

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Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

As a Transportation Agent with Expeditors you will take ownership of a customer portfolio, being responsible for bookings, accurate deliveries and scheduling of transportation between customer, service provider and receiver. You will provide timely and accurate documentation, processes through Expeditors systems within the operational process standards. You will communicate delays and work with autonomy to solve challenges to achieve delivery needs of your clients. This is an entry level position that provides opportunity for advancement based on success. Strong training program available to develop skillset with leading global logistics provider.

Ensure accurate and timely data entry into our operational system
Track and Trace truck transportation shipments and reporting
Coordinate truck deliveries across Minnesota, Wisconsin, North and South Dakota
Ensure accurate and timely client billing
Understand all the elements of the our operating procedures and correctly interpret this information to fulfill our customer´s instructions and expectations.
Contribute and maintain good relationships with suppliers
Meet both company and US compliance standards at all times
Meet KPI standards in accordance with Company policy
Communicate with internal/external customers to coordinate the delivery of cargo shipments into the Minneapolis market.

Qualifications

*Position Hours are 8:00am to 5:00pm - Monday-Friday

Previous experience within the logistics field or equivalent training of 2 years
Associates or Bachelors Degree
Solid oral and written communication skills
Strong problem solving, organizational, and interpersonal skills
Proficient computer skills (Outlook, Excel, Word, PowerPoint)

Key Responsibilities

Customer Service: You will be responsible for communicating effectively with customers and to ensure a compliant and complete shipment process in a timely manner, documenting customer needs for future use, and maintaining an excellent working relationship with your customers.
Operational Excellence: You will take ownership of understanding and complying with Expeditors internal process standards, to complete timely, accurate and compliant documentation, customer billings and system updates accordingly.
Service Provider Relationships: As a Transportation Agent you will build strong partnerships with multiple Service Providers ensuring your clients is serviced to a high level, you will ensure accurate and timely invoicing for your service providers.

Additional Information

Expected base salary: $22/hr to $24/hr

May be eligible for bonus following first year of continuous employment in position.

Expeditors offers excellent benefits:

Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
Holidays (10)
Flexible Days (2)
Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
401(k) Retirement Savings Plan with employer match
Employee Stock Purchase Plan (ESPP)
Medical, Prescription Drug, Dental & Vision Coverage
Health Savings Account (HSA)
Life and Disability Insurance
Paid Parental Leave (additional eligibility criteria)
Dependent Care Flexible Spending Account (DC FSA)
Commuter Benefit
Employee Assistance Program (EAP)
Training and Personnel Development Program
Educational Assistance and Reimbursement

All your information will be kept confidential according to EEO Guidelines.

Average salary estimate

$47840 / YEARLY (est.)

min

max

$45760K

$49920K

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What You Should Know About Logistics Transportation Specialist, Expeditors

Join Expeditors as a Logistics Transportation Specialist and become an integral part of a global community that thrives on delivering exceptional service in the international logistics industry! Based in Eagan, MN, you'll take ownership of a diverse customer portfolio, ensuring that every booking, delivery, and transportation schedule is accurate and meets our clients' needs. Collaborating closely with service providers and the receiver, you'll be the linchpin connecting all parties. Your day will be filled with exciting challenges as you provide timely and precise documentation while navigating our operational systems. One day you might monitor truck shipments heading across Minnesota and beyond, and the next, you'll be coordinating with customers to resolve any hiccups along the way. Here at Expeditors, we value your career growth! This entry-level role offers a robust training program designed to enhance your skill set – perfect for those looking to build a long-term career in logistics. You will also foster good relationships with service providers and maintain compliance with company and U.S. standards. If you are organized, have excellent communication skills, and are eager to contribute to our mission of providing seamless logistics solutions, this is the job for you. With a great compensation plan, excellent benefits, and a culture that promotes internal growth – we can’t wait for you to join our team at Expeditors!

Frequently Asked Questions (FAQs) for Logistics Transportation Specialist Role at Expeditors

What are the responsibilities of a Logistics Transportation Specialist at Expeditors?

As a Logistics Transportation Specialist at Expeditors, your primary responsibilities include managing a customer portfolio by ensuring accurate booking, timely deliveries, and effective communication between all parties involved. You will handle documentation, coordinate shipments across various states, and maintain compliance with both internal and U.S. standards. Additionally, strong customer service skills are essential, as you'll be liaising with clients to ensure their needs are met throughout the shipping process.