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Experienced KYC (Know Your Customer) Program Advisor - job 2 of 2

Company Description

At Fannie Mae, futures are made. The inspiring work we do helps make a home a possibility for millions of homeowners and renters. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing, flexible environment. Here, you will grow your career and help create access to fair, affordable housing finance.

Job Description

As a valued contributor to our Financial Crimes Compliance team, you will lead the team’s Know Your Customer (KYC) program and implement best practices for assessing and identifying potential risks that may threaten our reputation, safety, security, and/or financial success. You also will work with management and team members to develop and communicate escalation protocols to ensure key stakeholders across the enterprise can meet business objectives.

THE IMPACT YOU WILL MAKE
The Experienced KYC Program Advisor role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

  • Lead the team’s KYC program, including Customer Due Diligence (CDD) best practices to mitigate potential risks to the enterprise.
  • Work closely with first line business partners to ensure the effective deployment of KYC program controls and requirements.
  • Collaborate with team to evaluate and advise on the impact of proposed risks to the enterprise.
  • Evaluate processes and provide recommendations to reduce risk using rigorous analysis.
  • Develop Key Risk Indicators (KRIs) and escalation protocols to provide timely feedback to management and drive actionable risk response.
  • Partner with the team to periodically review the KYC Program, develop compliance strategies, and implement continued best practices that will drive success in the face of shifting consumer behaviors and the regulatory landscape.

Qualifications

THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experiences

  • 6 years related experience.
  • Knowledge of BSA/AML/OFAC compliance regulations/requirements.
  • ACAMS certification.
  • Experience developing and/or managing KYC/CDD program at a large financial institution, including developing key risk indicators and escalation protocols.
  • Experience leading risk assessment and control evaluation activities, executing risk management frameworks, and developing training for business units.
  • Ability to apply risk management framework to new/unfamiliar business processes to effectively identify risks and control gaps or weaknesses and evaluate control suites.
  • Strong analytical skills, attention to detail, and experience managing competing priorities and marshalling resources.
  • Effective writing skills, including writing comprehensive risk assessments and developing senior management/Board-level presentations.
  • Proven success in interacting with all levels of an organization, including presenting findings, discussing remediation activities and delivering training.
  • Excellent organization and time management skills; ability to produce final, written materials in deliverable-ready status.

Desired Experiences

  • Bachelor’s degree or equivalent.
  • Familiarity with FHFA’s Suspended Counterparty Program Final Rule.

Additional Information

REF13982C

The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.

Fannie Mae is a flexible hybrid company. We embrace flexibility for our employees to work where they choose, while also providing office space for in-person work if desired. At times, business need may call for on-site collaboration, which means proximity within a reasonable commute to your designated office location is preferred unless job is noted as open to remote.

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at [email protected].

The hiring range for this role is set forth on each of our job postings located on Fannie Mae's Career Site. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee’s physical, mental, emotional, and financial well-being. See more here.

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What You Should Know About Experienced KYC (Know Your Customer) Program Advisor , Fannie Mae

Are you ready to take your career to the next level? At Fannie Mae, we are looking for a passionate Experienced KYC (Know Your Customer) Program Advisor to join our dynamic Financial Crimes Compliance team in Washington, DC. In this exciting role, you will lead our KYC program, implementing best practices that not only mitigate risks but also enhance our reputation and financial security. You’ll be the go-to expert, collaborating with business partners to deploy effective KYC controls, developing key risk indicators, and crafting strategic escalation protocols. As you navigate through various responsibilities, you’ll evaluate processes, advise on potential risks, and continuously refine our compliance strategies. Your analytical skills and keen attention to detail will be vital as you interact with all organizational levels, presenting your insights and delivering comprehensive training. Join us, and you’ll not only help make homeownership a reality for millions but also have the flexibility to shape each day as you see fit. We can’t wait to see how your expertise will contribute to shaping the future of housing finance!

Frequently Asked Questions (FAQs) for Experienced KYC (Know Your Customer) Program Advisor Role at Fannie Mae
What are the primary responsibilities of the Experienced KYC Program Advisor at Fannie Mae?

The Experienced KYC Program Advisor at Fannie Mae is responsible for leading the KYC program, focusing on Customer Due Diligence best practices to mitigate risks. The role involves collaborating with first-line business partners to implement effective controls, evaluating risks, and developing key risk indicators. You will also create escalation protocols to ensure timely feedback and proactive risk management across the enterprise.

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What qualifications are needed for the Experienced KYC Program Advisor position at Fannie Mae?

To qualify for the Experienced KYC Program Advisor role at Fannie Mae, candidates must have at least six years of related experience, knowledge of compliance regulations like BSA/AML/OFAC, and an ACAMS certification. Experience in developing KYC programs at a large financial institution, coupled with strong analytical, organizational, and communication skills is crucial for success in this position.

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How does the Experienced KYC Program Advisor contribute to compliance strategies at Fannie Mae?

The Experienced KYC Program Advisor plays a critical role in developing compliance strategies at Fannie Mae by evaluating existing processes and providing recommendations to minimize risks. This includes advising on the impact of proposed risks, reviewing the KYC program periodically, and implementing best practices that adapt to the changing regulatory landscape and consumer behaviors.

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What is the work environment like for the Experienced KYC Program Advisor at Fannie Mae?

Fannie Mae promotes a flexible hybrid work environment for the Experienced KYC Program Advisor, allowing employees to work remotely or collaboratively at the office. This supportive atmosphere encourages a balance between professional growth and personal needs, making it a great place for career advancement while fostering inclusion and diversity.

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What kind of growth opportunities does Fannie Mae offer to its Experienced KYC Program Advisors?

Fannie Mae is committed to the professional growth of its Experienced KYC Program Advisors. Employees have access to various training programs, mentorship opportunities, and the chance to develop skills that are critical for navigating the evolving landscape of compliance and risk management. Working at Fannie Mae opens doors for career advancement within a forward-thinking organization.

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Common Interview Questions for Experienced KYC (Know Your Customer) Program Advisor
Can you explain your experience with KYC compliance in prior roles?

In answering this question, focus on specific experiences where you've successfully implemented KYC policies and how your previous work has contributed to risk mitigation efforts. Mention particular projects or KYC programs you managed, the results achieved, and any tools or methodologies you used.

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How do you approach risk assessment in a KYC program?

When discussing your approach to risk assessment, highlight the importance of a structured methodology. Describe how you evaluate potential risks, prioritize them based on severity, and the frameworks you've employed in past roles to conduct comprehensive assessments.

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What strategies do you use to communicate complex KYC findings to senior management?

To effectively communicate complex KYC findings, use clear, concise language and focus on visuals such as charts or graphs that summarize key points. Explain the significance of your findings in layman's terms while ensuring you provide actionable recommendations for management to consider.

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Can you give an example of how you have improved a KYC process?

Provide a specific case study where you identified weaknesses in a KYC process and implemented changes that led to improved efficiency or reduced risks. Discuss the analysis you conducted before proposing changes and how you measured the impact after implementation.

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What is your experience with conducting training related to KYC compliance?

Discuss any training sessions you've conducted or participated in, emphasizing your ability to convey complex compliance requirements in an understandable way. Share feedback received from participants that highlights your effectiveness as a trainer.

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How do you stay informed about changes in KYC regulations?

Explain your strategies for staying updated on KYC regulations, such as subscribing to industry newsletters, attending conferences, or participating in professional associations. Highlight any specific instances where your awareness of regulations positively impacted your organization.

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Describe a time when you identified a significant risk in a KYC program.

Share a specific example where you identified a significant risk, explaining your thought process and the steps you took to address it. Detail any collaboration with stakeholders and the outcome of your actions.

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How do you handle competing priorities and deadlines in a fast-paced KYC environment?

Discuss your time management strategies, such as prioritization techniques and tools you use to keep track of tasks. Share a scenario where you successfully managed competing priorities while ensuring compliance objectives were met.

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What role does technology play in your KYC processes?

Discuss the technologies you've utilized in KYC processes, such as software for data analysis or risk management tools. Explain how adopting technology has streamlined your work or enhanced compliance efforts.

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What do you believe are the most critical elements of a successful KYC program?

Identify and elaborate on key elements like customer due diligence, robust risk assessment frameworks, effective internal controls, and continuous monitoring. Make your case for why each element is crucial for effective KYC compliance.

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Fannie Mae’s mission is to facilitate equitable and sustainable access to homeownership and quality, affordable rental housing across America.

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Full-time, hybrid
DATE POSTED
March 21, 2025

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