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(US) Associate Project Manager, Marketing

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.

 

At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.

 

Join us and be part of a team that is making a real impact.

 

To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.


Position Summary:

As the Associate Project Manager, Marketing you will be responsible for managing marketing related projects and activities for campaigns and events, reporting to the Sr. Manager, Marketing PMO. This role requires a keen interest in prioritizing multiple interests and driving successful outcomes. You will manage projects, track task-level progress within each project, and communicate regularly with stakeholders in Adobe Workfront. You will support team process, tool management, and traffic management. You are a creative thinker who uses discernment to make decisions with authority, have a strong work ethic, and are fearless in your approach. You should be an excellent communicator and comfortable managing multiple tasks with diverse team members and a team player with a proactive, problem-solving, focused on solutions.


Meet Our Marketing Team


Key Responsibilities:
  • Coordinate campaign planning calls, host project kick-off meetings, retrospectives as needed, and frequent check-ins to confirm tasks and responsibilities will be met prior to task deadlines.
  • Analyze project briefs, negotiate project scope, create timelines, prepare project status reports and present to stakeholders as needed.
  • Monitor project progress, manage timelines, clear roadblocks, and provide timely resolutions using Adobe Workfront to meet production deadlines efficiently.
  • Review project deliverables for accuracy.
  • Support new efficiencies to help automate project management processes through documentation and training.
  • Monitor and manage incoming requests, ensuring they are assigned correctly among team members.
  • Support the organization and storage of digital assets, ensuring tool adoption and process adherence.


Required Experience:
  • Minimum 2+ years of experience in project coordination and project management roles, with experience in marketing.
  • Experience leading cross-functional project teams to accomplish project goals.
  • Ability to analyze marketing project management tools and create insightful reports.
  • Excellent multitasking, customer service, communication, problem-solving, critical thinking, and analytical skills.
  • Ability to travel across North America as required.
  • Agency management experience or working in creative production a plus.


Education Requirements:
  • Diploma, degree, or relevant certifications.


Skills/Behaviors/Knowledge:
  • Knowledge of basic project management principles.
  • Proficiency in project management tools and dashboards (Workfront).
  • Hunger to continue learning about changes and innovations in the digital marketing and project management landscape.
  • Strong written and verbal communication skills and comfort in working with colleagues at all levels of seniority within the company.
  • Sharp attention to detail and ability to multi-task.
  • Strong sense of curiosity and capacity to both learn from others and rapidly correlate new concepts to existing knowledge.
  • Proficient in Microsoft office.


$68,800 - $74,000 a year
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $68,800 - $74,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

#LI-TW1

#LI-Remote


PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!


It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.


When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com 


PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

PointClickCare Glassdoor Company Review
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CEO of PointClickCare
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Dave Wessinger
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Average salary estimate

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$68800K
$74000K

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What You Should Know About (US) Associate Project Manager, Marketing, PointClickCare

Join PointClickCare as an Associate Project Manager in Marketing and embark on an exciting journey where you’ll play a pivotal role in managing marketing projects and campaigns from a remote location in the USA. At PointClickCare, a trailblazer in healthcare technology, you’ll be surrounded by a vibrant culture that empowers you to make meaningful contributions. Your day-to-day responsibilities will include coordinating campaign planning calls, managing timelines, and facilitating project kick-offs that ensure smooth sailing throughout each project. You should be a creative thinker keen on prioritizing a multitude of tasks while consistently communicating with diverse stakeholders using Adobe Workfront. We're looking for someone who not only has at least 2 years of project management experience but who also possesses a knack for problem-solving and adapting to new tools and processes that enhance our project management efficiencies. You will work closely with your marketing team peers to monitor project progress, review deliverables, and provide insightful reports that help steer our initiatives towards success. If you’re looking for a role that combines creativity with analytical thinking in a supportive workplace that values ongoing learning and collaboration, PointClickCare is the place to be. Here, your career will thrive alongside incredible colleagues while having a lasting impact on healthcare across North America. Come help us realize our vision of frictionless care. We can’t wait to have you onboard!

Frequently Asked Questions (FAQs) for (US) Associate Project Manager, Marketing Role at PointClickCare
What are the main responsibilities of the Associate Project Manager at PointClickCare?

As the Associate Project Manager at PointClickCare, you'll primarily focus on managing marketing projects and activities related to campaigns and events. Your role involves coordinating planning calls, hosting project meetings, tracking task progress, and ensuring clear communication with stakeholders. You will be responsible for monitoring project timelines and deliverables, troubleshooting roadblocks, and utilizing Adobe Workfront to manage all tasks effectively.

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What qualifications are needed for the Associate Project Manager position at PointClickCare?

To apply for the Associate Project Manager position at PointClickCare, candidates should possess a minimum of 2 years of experience in project coordination or project management within the marketing domain. A diploma, degree, or relevant certifications, along with expertise in project management tools like Workfront, is also essential. Candidates should exhibit strong communication skills, critical thinking, and the ability to work collaboratively within a team.

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What kind of projects will the Associate Project Manager handle at PointClickCare?

In your role as the Associate Project Manager at PointClickCare, you'll oversee various marketing-related projects, including campaign planning and execution, event management, and stakeholder communications. You'll be tasked with analyzing project briefs, negotiating project scopes, and producing timelines—ensuring that every project not only meets deadlines but also achieves its strategic goals.

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How does PointClickCare support the professional development of its Associate Project Manager?

PointClickCare places a strong emphasis on professional growth and continuous development. As an Associate Project Manager, you will have access to resources and programs that encourage learning about the latest innovations in digital marketing and project management. Whether through formal training or peer mentorship, the company promotes an environment that supports skill enhancement and career progression.

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What can I expect from the work culture at PointClickCare as an Associate Project Manager?

The work culture at PointClickCare is vibrant, inclusive, and focused on collaboration. As an Associate Project Manager, you'll be part of a dynamic team, all working together towards making a real impact in healthcare. The company encourages a supportive environment where creativity thrives and employees are empowered to contribute ideas, reflect on successes and challenges, and grow professionally.

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Common Interview Questions for (US) Associate Project Manager, Marketing
How do you prioritize tasks as an Associate Project Manager?

To prioritize tasks effectively as an Associate Project Manager, I assess the urgency and importance of each task relative to the project objectives. I utilize project management tools like Adobe Workfront to keep track of deadlines and ensure that all team members are aligned on priorities, adjusting as necessary based on stakeholder feedback and project timelines.

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Can you describe a successful marketing project you have managed?

Certainly! In my last role, I managed a marketing campaign that involved a product launch. I coordinated the kickoff meeting, assigned roles, and monitored progress using project tracking software. By collaborating closely with the creative and digital teams, we ensured timely deliverables, resulting in a 30% increase in engagement compared to past campaigns.

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What strategies do you employ to handle project scope changes?

When dealing with project scope changes, I initiate a clear communication process by discussing the changes with stakeholders to understand their impact. I document the necessary adjustments and ensure that the project plan is updated accordingly. This way, we can collectively assess the implications on timelines and resources, keeping the project aligned with overall goals.

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How do you ensure clear communication and collaboration within your project team?

I prioritize regular check-ins and updates through scheduled meetings and are also proactive about using project management tools to share information. This approach fosters transparency and encourages team members to voice their concerns or ideas. By promoting an open dialogue, we enhance collaboration and ensure everyone is on the same page throughout the project lifecycle.

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What is your experience with using project management tools like Adobe Workfront?

I have extensive experience using Adobe Workfront, where I utilize its features to create project timelines, assign tasks, and track progress efficiently. By leveraging its reporting tools, I can generate insightful analytics that guide project decisions and improve overall project efficiency.

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What role does feedback play in your project management approach?

Feedback is critical in my project management approach. I actively seek input from team members and stakeholders during all project phases, as it enables us to make informed adjustments and improvements in real-time. Post-project retrospectives are especially valuable to analyze what worked well and identify areas for future enhancement.

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How do you handle tight deadlines and high-pressure situations?

In tight deadlines and high-pressure situations, I focus on staying organized and maintaining a calm demeanor. I break down tasks into manageable steps, delegate where possible, and communicate actively with the team to ensure everyone is aligned and working efficiently toward our common goal.

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What approach do you take to building relationships with stakeholders?

Building relationships with stakeholders involves proactive communication and understanding their priorities and expectations. I ensure to establish regular touchpoints to provide updates and gather feedback, while also being responsive to their needs, which fosters trust and collaboration during project execution.

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How do you ensure accuracy in project deliverables?

To ensure accuracy in project deliverables, I implement a review process that involves checking work against established criteria before submission. This includes peer reviews and stakeholder feedback, which collectively help maintain quality and correctness in all aspects of a project.

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Can you explain how you manage team dynamics during a project?

Managing team dynamics requires understanding each team member's strengths and working styles. I promote an inclusive environment by encouraging collaboration and leveraging diverse perspectives. By being responsive to team dynamics, I can address any conflicts or challenges promptly, maintaining morale and productivity.

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Our mission is to help healthcare providers meet the challenges of senior care by enabling them to achieve the business results that matter - enriching the lives of their residents, improving financial and operational health, and mitigating risk.

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Full-time, remote
DATE POSTED
March 8, 2025

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