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Workplace Financial Consultant - Los Angeles, CA

Job Description:

This job requires you to live in the Greater Los Angeles, CA area, as you will be working on local client campuses 4-5 days a week.

The Role

The Workplace Financial Consultant (WFC), part of Fidelity's Workplace Education Planning & Advice (WEPA) organization, works directly with plan sponsor contacts, client HR representatives, and internal Fidelity partners to drive greater participant engagement and plan sponsor advocacy in our local workplace communities. You will serve as a key liaison between the client and internal business partners to create a client needs-based strategy and ensure Fidelity's overall ongoing success within a defined book of business. In addition, the WFC provides financial advice to participants through face-to-face meetings including one on ones, workshops, help desk sessions, benefits fairs, and lunch and learns. The WFC strives to ensure participants are prepared to make better decisions regarding their personal finances while ensuring industry leading customer satisfaction results are achieved.

Specific responsibilities include:

  • Provide 1:1 financial planning and investment advice appointments to plan participants both virtually and in-person
  • Apply the Fidelity Relationship Model during participant interactions
  • Educate participants on introductory topics in a 1: many format via onsite workshops and Ask Fidelity sessions
  • Conduct ongoing engagement planning with plan sponsors
  • Network with participants hosting lunch and learns, help desk sessions, and by attending benefits fairs
  • Manage relationships with our local branch business partners, strengthening the Personal Workplace Advantage/Partnership

The Expertise and Skills You Bring

  • 3 years of financial services experience required; BA required
  • Series 7 and 66 required (or S63/S65)
  • 1-2 years of customer facing experience preferred
  • Life & Annuity Certification optional
  • Demonstrated familiarity with Financial Planning Concepts
  • Demonstrated planning experience preferred
  • Demonstrated ability to independently problem solve/prepare for new challenges
  • Willingness to engage in complex conversations with a clear call to action
  • Ability to achieve mastery of fundamental planning and advice topics across Corporate & Tax-Exempt Market (TEM) clients
  • Willingness to travel (up to 75%)

The Team

The Workplace Education, Planning and Advice (WEPA) organization exists to help employees in our local workplace communities.

  • Employers who have chosen Fidelity to administer their 401k, 403b, Equity Compensation and assorted benefits plans often require help driving engagement in these valuable programs.
  • Our mission is to serve as a trusted partner for plan sponsors and participants, providing education, financial planning and advice, both virtually and on-site, nation-wide.
  • Our value is delivered to over one million plan-participants every year, inspiring them to reach their financial goals and bringing the broader Fidelity Advantage to life.

Joining WEPA means that you will:

  • UNITE as one team to intentionally connect, inspire and build strong relationships internally and with our plan sponsors
  • GROW in your skills to deliver more, world-class planning and education experiences for our participants
  • WIN on behalf of our clients, our participants and Fidelity

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

We invite you to Find Your Fidelity at fidelitycareers.com

The base salary range for this position is $78,000 - $115,000 per year.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.


We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Certifications:

Series 07 - FINRA, Series 66 - FINRA

Category:

Sales

Average salary estimate

$96500 / YEARLY (est.)
min
max
$78000K
$115000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Workplace Financial Consultant - Los Angeles, CA, Fidelity Investments

Are you ready to make a meaningful impact in the financial lives of others? Join Fidelity as a Workplace Financial Consultant in Los Angeles, CA, where you’ll work closely with local clients and help them navigate their financial futures. In this role, you will be deeply embedded in the community, spending 4-5 days a week on client campuses to foster strong relationships and drive participant engagement. Your main focus will be to provide personalized financial advice through face-to-face meetings, workshops, and educational sessions. You’ll serve as a key liaison between plan sponsors and their employees, ensuring they understand the benefits of their financial plans. With a goal of empowering participants to make informed financial decisions, you'll leverage your expertise to create tailored strategies that meet their needs. At Fidelity, we believe in building strong partnerships, and as a Workplace Financial Consultant, you’ll network with professionals, offer targeted workshops, and champion benefits fairs to maximize engagement. Our mission is to provide world-class education and one-on-one guidance to over one million participants each year, setting them on the path to achieving their financial goals. With a strong compensation package, including competitive base salary and comprehensive benefits, Fidelity offers you a chance to grow your career while making a genuine difference in people's lives. So come join us and be part of a team dedicated to enhancing the financial well-being of our local workforce!

Frequently Asked Questions (FAQs) for Workplace Financial Consultant - Los Angeles, CA Role at Fidelity Investments
What are the key responsibilities of a Workplace Financial Consultant at Fidelity?

As a Workplace Financial Consultant at Fidelity, you'll be responsible for providing personalized financial planning and investment advice to clients. This includes conducting one-on-one consultations, hosting workshops, and attending various events to educate participants on financial topics. You'll also manage relationships with plan sponsors and engage in networking opportunities to promote financial well-being in the community.

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What qualifications are required for the Workplace Financial Consultant position at Fidelity?

To become a Workplace Financial Consultant at Fidelity, you need at least three years of financial services experience and a bachelor's degree. Additionally, you must possess Series 7 and 66 licenses. While customer-facing experience is preferable, strong communication skills and the ability to problem-solve are essential for success in this role.

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How does Fidelity support the development of Workplace Financial Consultants?

Fidelity is committed to your professional growth as a Workplace Financial Consultant. They offer various learning resources, including training programs and mentorship opportunities, to help you enhance your skills in financial planning and client relations. This enables you to adapt to new challenges and grow within the organization.

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What is the work environment like for a Workplace Financial Consultant at Fidelity?

As a Workplace Financial Consultant at Fidelity, you can expect a dynamic work environment that balances on-site engagement with remote flexibility. You'll spend 4-5 days a week at client campuses and participate in community events, allowing you to connect with participants directly and make a lasting impact on their financial well-being.

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What benefits does Fidelity offer to its Workplace Financial Consultants?

Fidelity provides a robust benefits package for its Workplace Financial Consultants, including comprehensive healthcare coverage, retirement plans, generous paid time off, and support for professional development. This commitment to employee well-being ensures that you can strive for success both at work and in your personal life.

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Common Interview Questions for Workplace Financial Consultant - Los Angeles, CA
Can you explain your approach to providing financial advice as a Workplace Financial Consultant?

When answering this question, it's vital to emphasize your personalized approach to financial advice. Mention how you prioritize understanding each client's unique financial situation and goals, and detail your process for creating tailored strategies. Your response should showcase your communication skills and ability to build trust with clients.

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How do you stay updated with financial regulations and best practices?

Demonstrate your commitment to continuous learning by mentioning various resources you utilize, such as financial news outlets, professional associations, and training workshops. Highlight any certifications you pursue to ensure you are always equipped with the latest knowledge in financial services.

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Describe your experience with client engagement and relationship management.

Provide specific examples of how you've successfully built relationships with clients in the past. Discuss your network-building efforts and how you've tailored your communication approach to different audiences, focusing on the positive outcomes of your client engagement strategies.

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What strategies would you employ to conduct effective financial workshops?

Outline a well-structured plan highlighting your focus on participant needs. Share your ideas about the topics you'd cover, the materials you'd provide, and how you'd engage the audience through interactive elements. Stress the importance of making complex concepts accessible and relatable.

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How do you handle difficult financial conversations with clients?

It's essential to convey empathy in your response. Explain how you prepare for potentially uncomfortable discussions by focusing on clear communication and active listening. Share techniques for diffusing tension and ensuring clients feel heard and supported throughout the conversation.

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What motivates you to work in financial consulting?

Your answer should reflect your passion for helping people achieve their financial goals. Discuss your desire to make an impact and your enjoyment in building relationships with clients. Highlight how Fidelity’s mission aligns with your personal values.

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How would you educate clients about retirement planning?

Showcase your ability to simplify complex topics by outlining the main elements of retirement planning you'll cover with clients. Mention the specific tools or strategies you’d use to ensure clients understand essential concepts, like savings rates, investment options, and risk management.

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Can you provide an example of a challenging financial case you've worked on?

Prepare to share a detailed scenario that emphasizes your problem-solving abilities. Describe the situation, the analysis you performed, and how you arrived at a beneficial solution for the client. Reflect on what you learned from that experience and how it influenced your approach moving forward.

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How do you prioritize your workload and manage multiple client relationships?

Discuss your time management skills and the strategies you use to keep track of client appointments and follow-ups. Emphasize the importance of setting clear priorities based on urgency and client needs while ensuring that you provide high-quality service to all.

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What tools or software do you find essential for a Workplace Financial Consultant?

Mention specific financial planning software or customer relationship management tools you're proficient in and how they enhance your efficiency. Discuss your adaptability with technology and your willingness to learn new tools that could benefit your role.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 8, 2025

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