Ocean Import or Export Coordinator

The Ocean Import or Export Coordinator at our logistics company is primarily responsible for managing day-to-day ocean import or export shipments. This involves pre-alerting agents and shippers, preparing necessary documentation for customers, following up with steamship lines, and maintaining daily reports on pending shipments. You will also need to ensure that all required documents are received and organize pick-ups, deliveries, and container loading as needed.

To qualify for the Ocean Import or Export Coordinator position at our logistics company, candidates must have a minimum of a high school diploma or GED. Additionally, you should possess at least 2 years of experience in international freight forwarding logistics operations, along with 2 years of customer service experience. Familiarity with Cargowise or similar software is advantageous.

An Ocean Import or Export Coordinator must have strong communication skills, a commitment to providing excellent customer service, and the ability to work effectively in teams or independently. Practical problem-solving and decision-making skills are also critical, as you will be required to navigate challenges in logistics and ensure smooth operations.

As an Ocean Import or Export Coordinator, you can expect a competitive salary ranging from $50k to $65k, depending on your experience. The position also comes with excellent benefits, including medical coverage and a 401k plan, making it a rewarding opportunity for your professional growth.

Unfortunately, there is no visa or sponsorship available for the Ocean Import or Export Coordinator position at our logistics company. Candidates must be legally eligible to work in the US to be considered for the role.

When answering this question, be sure to highlight specific roles or tasks you've handled in previous positions. Discuss your familiarity with documentation, compliance guidelines, and customer interactions, as these are crucial for the Ocean Import or Export Coordinator role.

To answer effectively, share your understanding of industry regulations and compliance guidelines. Discuss how you stay updated on changes and your systematic approach to ensuring that all shipments meet those standards while minimizing delays.

Use the STAR method (Situation, Task, Action, Result) to showcase your problem-solving skills. Briefly describe the context, the challenge you faced, what action you took, and the positive outcome that resulted, emphasizing your proactive approach.

Mention your experience with software like Cargowise or any similar tools. Explain how you utilized these systems to enhance efficiency in documentation, tracking shipments, or managing customer service tasks.

Discuss your time management skills and your method of prioritizing tasks based on urgency and importance. Provide examples of tools or processes you use to keep everything organized and efficiently manage your workload.

Emphasize your commitment to customer service, active listening skills, and the importance of clear communication. Share an example of how you addressed a similar situation in the past and resolved the issue satisfactorily for both parties.

Take this opportunity to demonstrate your research skills. Discuss the company's position in the logistics industry, key values, and any recent achievements. Highlight how your goals align with the company’s mission to enhance your fit for the Ocean Import or Export Coordinator role.

Share your short-term and long-term career goals, explaining how this position fits into your overall career path. Express enthusiasm for professional development and a desire to grow within the logistics field.

Explain your meticulous approach to handling paperwork, including double-checking information, maintaining organized records, and using checklists or templates to reduce errors in documentation, which is vital for the Coordinator role.

Be sincere and specific about your interest in the role and the company. Share what excites you about logistics and how you resonate with the company’s mission and values, making a strong case for why you would be a great fit.