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Virtual Assistant - job 1 of 5

Our client is a small but rapidly growing design and marketing agency based in Denver, Colorado. They offer creative services with a focus on brand design, social media management, and digital marketing strategies. They work with a wide range of clients to elevate their online presence and help them achieve measurable growth. As the company expands, they are seeking a proactive and reliable virtual assistant to support their operations and help scale the business efficiently.

Location:
Fully-Remote (Work from Home), 7 AM - 3 PM EST

Role Overview:
The Virtual Assistant will assist with administrative tasks, client onboarding, project tracking, and social media management. This role involves using various tools (Google Sheets, Asana, QuickBooks, Canva, etc.) to streamline workflows, improve client communication, and ensure smooth project execution. The ideal candidate will be highly organized, proactive, and able to work independently while managing multiple tasks across different platforms.

Key Responsibilities:

  • Administrative Support: Input new client information into Google Sheets, manage client databases, schedule client calls, and coordinate with the internal team. Track project progress from onboarding to client feedback and launch. Assist with light accounting tasks in QuickBooks, including matching payments, sending invoices, and processing accounts receivable.

  • Outreach and Lead Generation: Use LinkedIn to reach out to potential clients, track responses, and follow up on proposals. Maintain a lead list and ensure timely follow-up actions.

  • Social Media Management: Assist with monthly reports using Sprout Social data and populate branded templates. Schedule posts in Sprout Social and add captions to Canva-designed content. Help create posts based on established styles and branding. Research hashtags, track competitors, and identify trends. Curate content ideas from platforms like Pinterest and Behance and suggest creative directions.

  • Website and Design Support: Make simple text and photo edits to WordPress sites, update plugins, and ensure compatibility. Post blogs using SEO guidelines provided by the SEO manager, including sourcing relevant images.

Must-Have Skills & Qualifications:

  • 1+ years of experience in administrative or customer support, preferably in a creative or marketing environment.

  • Experience with Google Sheets.

  • Strong communication skills, both written and verbal, with excellent English fluency.

  • Ability to manage multiple tasks and stay organized in a fast-paced environment.

  • Experience using social media platforms (LinkedIn, Instagram, Facebook) and scheduling tools like Sprout Social.

  • Basic knowledge of design tools (Canva, Photoshop, Illustrator) to assist with content creation and editing.

  • Attention to detail and the ability to handle sensitive client information confidentially.

What Success Looks Like:

  • Smooth project management from onboarding to final delivery, with tasks completed on time.

  • Increased efficiency in lead generation and client outreach.

  • Consistent social media posting and content creation that aligns with client branding and drives engagement.

  • A well-organized workflow, allowing the internal team to focus on high-priority tasks.

Opportunity:
The Virtual Assistant will play a critical role in enabling the team to scale without sacrificing client satisfaction or project timelines. By handling key administrative tasks and assisting with content creation, the VA will improve internal processes, allowing the team to deliver high-quality services to clients.

Application Process:

To be considered for this role these steps need to be followed:

  • Fill in the application form

  • Record a video showcasing your skill sets

Average salary estimate

$40000 / YEARLY (est.)
min
max
$30000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Virtual Assistant, ProjectGrowth

Join a dynamic team as a Virtual Assistant with our client, a small yet rapidly growing design and marketing agency based in Denver, Colorado! If you're someone who enjoys working in a creative environment and thrives on helping businesses enhance their online presence, this fully remote position could be perfect for you. As a Virtual Assistant, you'll dive into various administrative tasks, client onboarding processes, project tracking, and even some social media management. Your days will be filled with organizing client information in Google Sheets, communicating with clients and the internal team, and assisting with light accounting tasks in QuickBooks. You'll also get to flex your creative muscles by managing social media content and helping with website edits. If you're a proactive, detail-oriented individual with a knack for multitasking and a passion for marketing, we'd love to welcome you aboard. The role is designed for remote work, giving you the flexibility to perform from anywhere while adhering to a 7 AM - 3 PM EST schedule. Get ready to make a significant impact by supporting our client’s vision and helping them grow!

Frequently Asked Questions (FAQs) for Virtual Assistant Role at ProjectGrowth
What are the responsibilities of a Virtual Assistant at a design and marketing agency?

The Virtual Assistant will handle a diverse range of responsibilities including administrative support such as managing client databases, scheduling calls, and assisting with project tracking. They will also engage in outreach and lead generation, leveraging platforms like LinkedIn to connect with potential clients. Social media management is another key area, as they'll help schedule posts and create engaging content that resonates with client branding.

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What qualifications are required for the Virtual Assistant position?

Candidates for the Virtual Assistant role should ideally have over a year of experience in administrative or customer support disciplines, especially within a creative or marketing context. Strong communication skills in English, familiarity with Google Sheets, and basic knowledge of design tools like Canva and Photoshop are crucial for success in this role.

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Is experience in social media management necessary for the Virtual Assistant role?

Yes, experience with social media platforms and scheduling tools, particularly Sprout Social and LinkedIn, is essential for the Virtual Assistant position. The role involves creating and scheduling content, so a solid understanding of social media trends and engagement techniques is vital.

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What tools will the Virtual Assistant need to use?

The Virtual Assistant will be utilizing a variety of tools to enhance efficiency in their role. Familiarity with Google Sheets for data management, QuickBooks for light accounting tasks, and Canva and Sprout Social for content creation and social media management will be important to streamline various workflows successfully.

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What does the application process look like for the Virtual Assistant position?

To apply for the Virtual Assistant role, candidates must complete an application form and submit a video showcasing their skills. This process allows applicants to present their qualifications creatively and engage with the hiring team right from the start.

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Common Interview Questions for Virtual Assistant
Can you describe your experience with administrative tasks as a Virtual Assistant?

When answering, share specific examples of your administrative responsibilities. Highlight your proficiency in managing client databases and scheduling, and emphasize your organizational skills, which are crucial for effective project management.

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How do you prioritize tasks when managing multiple projects simultaneously?

Discuss your strategies for prioritization, such as using tools like Asana or Google Sheets. Explain how you assess urgency and importance to ensure deadlines are met without compromising quality.

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What experience do you have with social media management?

Provide details about your experience creating, scheduling, and analyzing social media content. Mention any specific campaigns or strategies you have implemented and the tools you used, like Sprout Social, to improve engagement.

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How do you handle sensitive client information?

Emphasize the importance of confidentiality in your approach. Discuss methods you use to secure information, adhering to privacy standards, and maintaining trust with clients.

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What design tools are you familiar with, and how have you used them?

Mention tools like Canva or Photoshop and provide examples of how you have created or edited content. Explain your understanding of design principles and how you apply them to enhance brand communication.

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Describe a situation where you improved a process. What steps did you take?

Share a specific example where you identified an area for improvement, implemented changes, and monitored results. This will showcase your proactive approach and problem-solving skills.

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How would you approach lead generation for the agency?

Explain your strategies for identifying potential clients, such as using LinkedIn or industry research. Discuss how you would track responses and manage follow-ups to maintain relationships.

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What do you believe is the most important aspect of client communication?

Discuss the significance of clear, timely, and professional communication. Provide examples of how effective communication has led to positive outcomes in past experiences.

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How do you stay updated with the latest trends in digital marketing?

Talk about the resources you rely on, like blogs, online courses, or industry newsletters. Mention the importance of continuous learning and how it enhances your role as a Virtual Assistant.

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Why do you want to work as a Virtual Assistant with our client’s agency?

Express your enthusiasm for working in a creative environment and supporting a growing business. Share your alignment with the company's values and your eagerness to contribute to their mission.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 23, 2025

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