Sales Consultant (LA)

As a Sales Consultant at Freshpoint, your primary responsibility will be to promote our products and services, develop new business opportunities, and maintain existing customer relationships. You will be tasked with understanding customer business needs, researching market trends, and providing tailored solutions to meet those needs. This includes evaluating products, answering inquiries, and troubleshooting any order-related issues.

To be considered for the Sales Consultant position at Freshpoint, you need at least a high school diploma and a minimum of two years of sales experience, ideally in foodservice or restaurant management. A background in culinary arts or a related degree is also beneficial. Additionally, having experience with outside foodservice sales can give you an edge in your application.

As a Sales Consultant at Freshpoint, strong communication skills are essential. You'll need to effectively convey product knowledge and build relationships with clients. Proficiency in Microsoft Excel, Word, and Outlook is required, and familiarity with Salesforce is a plus. Being detail-oriented and adaptable will help you excel in managing your workload and meeting customer needs.

Freshpoint offers comprehensive specialized sales training for new Sales Consultants. This training focuses on sales techniques, product information, customer engagement, and practical skills needed to thrive. You will also engage in ongoing training sessions to enhance your abilities and stay updated on market trends, ensuring you are well-equipped to succeed in your role.

Yes, Freshpoint emphasizes career pathing opportunities for both entry-level and experienced individuals. As a Sales Consultant, you will have numerous opportunities for professional growth, whether that's through internal promotions or skill development initiatives. Your hard work and dedication can lead to rewarding career advancements within the company.

When building relationships, I focus on understanding the client's needs first. By actively listening and asking probing questions, I can tailor my approach to provide solutions that resonate with them. Additionally, I maintain consistent follow-up to reinforce trust and ensure their ongoing satisfaction.

Certainly! I once encountered a skeptical client who had bad experiences with our competitors. I approached the situation with patience, addressing their concerns thoroughly, providing relevant case studies, and demonstrating the added value of our products. This built their trust and ultimately led to a successful sale.

I implement a mix of time management and strategic planning. I break down my sales targets into manageable goals, focusing on both new business development and nurturing current clients. Utilizing CRM tools helps me track progress and follow up with leads, ensuring I remain on target.

I regularly attend industry trade shows, subscribe to relevant trade publications, and participate in professional networks. I also follow competitors closely to analyze their products and pricing strategies, keeping me informed about market dynamics and helping me adjust my sales approach.

Teamwork is essential in my selling process. I collaborate with colleagues for insights and share customer feedback. Coordinating with marketing also helps align our messaging and promotions with current sales strategies, leading to a more cohesive approach and better results.

I believe that deep product knowledge is vital for credibility. I dedicate time to studying product specifications, attending training sessions, and engaging with subject matter experts. This enables me to confidently share insights with clients and provide them with valuable recommendations.

Handling objections effectively requires listening and empathy. I calmly address their concerns, ensuring I understand their point of view. It's about validating their feelings while providing factual information and illustrating how our product can still meet their needs.

I start each day with a plan, prioritizing tasks based on urgency and potential impact. I allocate time for client visits and follow-ups, ensuring I develop new leads while maintaining relationships with existing clients. Flexibility is key, as I adapt my schedule based on changing priorities.

Market analysis is crucial in tailoring our offerings. I regularly review data on customer preferences and industry trends, using it to inform my approach to selling. Understanding these dynamics helps me position our products effectively and offer solutions that resonate with current market demands.

I leverage CRM software, like Salesforce, to track leads, manage customer relationships, and analyze sales data. Additionally, engagement tools and reporting software help me stay organized and efficient, allowing me to focus more on selling rather than administrative tasks.