Client Sucess Manager

Skills

• Advanced skills in Word, Excel, PowerPoint, and database creation
• Exceptional project management, execution, and implementation skills
• Experience in legal law library, research, and information services

Responsibilities

• Manage research and intelligence projects to achieve internal and external goals
• Lead the management of client teams in executing on services and deliverables
• Ensure successful project and engagement management through collaboration and effective communication
• Create internal processes, standards, and resources for delivering services
• Partner with Director+ levels on business development activities

Education

• Bachelor's degree required
• MLS or MLIS from an ALA accredited institution and/or JD preferred

Benefits