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Client Sucess Manager

Harbor is seeking a dynamic Client Success Manager to join the team. The successful candidate will play a key role in managing research and intelligence projects for our clients in the legal industry.

Skills

  • Advanced skills in Word, Excel, PowerPoint, and database creation
  • Exceptional project management, execution, and implementation skills
  • Experience in legal law library, research, and information services

Responsibilities

  • Manage research and intelligence projects to achieve internal and external goals
  • Lead the management of client teams in executing on services and deliverables
  • Ensure successful project and engagement management through collaboration and effective communication
  • Create internal processes, standards, and resources for delivering services
  • Partner with Director+ levels on business development activities

Education

  • Bachelor's degree required
  • MLS or MLIS from an ALA accredited institution and/or JD preferred

Benefits

    To read the complete job description, please click on the ‘Apply’ button
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    CEO of Harbor
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    Donna Jablonski
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    Harbor is a nonprofit healthcare company prioritizing the health and well being of individuals and families by providing the highest quality compassionate care possible.

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    Full-time, remote
    DATE POSTED
    May 4, 2024

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