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Key Account Manager-Los Angeles-Dry Eye image - Rise Careers
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Key Account Manager-Los Angeles-Dry Eye

Harrow is a leading North American ophthalmic-focused pharmaceutical company seeking a Key Account Manager for its Dry Eye Business Unit. The role requires a motivated self-starter with pharmaceutical sales experience.

Skills

  • Pharmaceutical sales experience
  • Ability to build relationships
  • Strategic planning
  • Proficiency in MS Office

Responsibilities

  • Meet or exceed quarterly sales revenue and product goals
  • Develop new customer relationships while converting existing ones
  • Drive demand through organic pull-thru and reimbursement solutions
  • Ensure compliance with industry regulations

Education

  • Bachelor’s degree in a related field

Benefits

  • Health insurance
  • 401(k) plan
  • Travel reimbursements
  • Professional development opportunities
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Key Account Manager-Los Angeles-Dry Eye, Harrow, Inc.

If you're an energetic and driven professional with a knack for building relationships, then the Key Account Manager position at Harrow in Los Angeles might be the perfect fit for you! At Harrow, we pride ourselves on being an innovative leader in the ophthalmic pharmaceutical industry, dedicated to improving patient access to medications and supporting mission work globally. As a Key Account Manager for our Dry Eye Business Unit, you will have the exciting responsibility of launching and expanding our Dry Eye product portfolio, primarily Vevye, in the Los Angeles area. You'll be collaborating with ophthalmologists, optometrists, and their staff, effectively driving demand through a consultative and value-based approach. With around 70% of your time spent traveling and connecting with healthcare professionals, you'll need to be organized, adaptable, and passionate about making a difference. Harrow values a strong entrepreneurial spirit, so your ability to tackle challenges and develop business strategies will be crucial. If you're ready to take ownership of your role and contribute to our mission of providing exceptional eye care solutions, we’d love for you to learn more about joining the Harrow family!

Frequently Asked Questions (FAQs) for Key Account Manager-Los Angeles-Dry Eye Role at Harrow, Inc.
What are the key responsibilities of the Key Account Manager at Harrow in Los Angeles?

The Key Account Manager at Harrow in Los Angeles is responsible for launching and growing the market share of our Dry Eye product portfolio, including Vevye. This role involves driving demand through effective communication strategies with healthcare professionals in the ophthalmology sector. You will work closely with ophthalmologists and optometrists to foster relationships, achieve sales goals, and develop clear action plans for your territory.

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What qualifications are required for the Key Account Manager role at Harrow?

To be considered for the Key Account Manager role at Harrow, candidates should hold a Bachelor’s degree and have 2-4 years of pharmaceutical or medical device sales experience, ideally with a focus on ophthalmology. A proven track record in sales, strong communication skills, and a passion for innovation in patient care are also essential attributes for success in this position.

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How is success measured for the Key Account Manager at Harrow?

Success for the Key Account Manager at Harrow is measured through achieving quarterly sales revenue and product goals. Your ability to develop new customers, maintain existing relationships, and effectively communicate the benefits of Harrow's ophthalmic products will contribute to your performance metrics. Being proactive and resourceful in driving demand will be key to your success in this dynamic role.

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What kind of travel can a Key Account Manager expect at Harrow?

As a Key Account Manager at Harrow, you'll be expected to travel about 70-80% of your time within the assigned geographic area, which includes overnight stays. This travel is crucial for building relationships with ophthalmic healthcare professionals and understanding the market landscape to drive sales effectively.

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What makes Harrow a great place to work for a Key Account Manager?

Harrow fosters an entrepreneurial culture where every employee feels empowered to take ownership of their role. The company values innovation, patient access to affordable medicines, and a supportive team environment. As a Key Account Manager, you will be part of a mission-driven organization dedicated to making a tangible impact on eye care quality, which can be incredibly rewarding both personally and professionally.

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Common Interview Questions for Key Account Manager-Los Angeles-Dry Eye
Can you describe your approach to building relationships with healthcare professionals?

Building relationships starts with understanding the needs and challenges of healthcare professionals. I focus on active listening, demonstrating how our products can meet their needs, and consistently following up to show that I value their time and insights. Offering tailored solutions based on their unique patient care practices is essential to foster trust.

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How do you prioritize your tasks and manage your time while traveling?

I prioritize tasks based on urgency and impact. Before each trip, I create a detailed itinerary to maximize time spent in the field, ensuring vital accounts are visited. I utilize digital tools to track touchpoints and follow-ups efficiently, which allows me to remain organized and responsive to clients’ needs.

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Tell me about a time you had to overcome a significant challenge in sales.

In a previous role, I faced resistance from a large clinic hesitant to switch to our new product. I took the initiative to gather data on patient outcomes and scheduled educational sessions showcasing the benefits of our offering, which eventually led to adoption and increased a significant revenue stream. It taught me the importance of persistence and education in overcoming objections.

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How do you stay informed about industry trends in ophthalmology?

I regularly attend industry conferences and webinars, subscribe to key ophthalmology journals, and participate in relevant professional networks. This continuous learning helps me stay current with trends, allowing me to provide valuable insights to my clients and adapt my approach based on new information.

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What strategies do you use when developing business plans for your territory?

I analyze market data to identify opportunities and threats within my territory. Collaborating with internal resources allows me to align our offerings with market demands. I establish clear, measurable goals and regularly review my progress to make necessary adjustments while remaining responsive to changes in the market landscape.

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Describe your experience with CRM systems and how you utilize them.

I have experience using CRM systems to track interactions, manage pipeline activities, and analyze sales data for strategic planning. They are fundamental for documenting communications, setting reminders for follow-ups, and identifying trends in customer behavior, which help me optimize my approach moving forward.

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How do you handle objections or rejections from prospective clients?

I view objections as opportunities for deeper engagement. I take the time to understand their concerns and offer well-reasoned responses or alternatives. If a client is not ready to switch, I keep the door open for future conversations while ensuring they feel valued and respected.

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How do you demonstrate the clinical benefits of your products to doctors?

I prepare by understanding the specific needs of the doctors and their patient populations. During presentations, I focus on presenting clear, data-supported evidence of our products’ clinical benefits and differentiate them through real-world examples or case studies that resonate with their practice.

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What do you believe is essential for the success of a Key Account Manager?

Success as a Key Account Manager hinges on strong relationship-building skills, thorough product knowledge, and an understanding of the healthcare landscape. It's critical to balance strategic thinking with the ability to act tactically in the field while being adaptable in addressing the evolving needs of clients.

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Why do you want to work at Harrow as a Key Account Manager?

I am drawn to Harrow's commitment to innovation and making a significant difference in patient care. The company's values align with my professional philosophy of prioritizing patient access and care quality. I believe my skills and passion for ophthalmology can contribute to Harrow's mission, making this an exciting opportunity for me.

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Harrow Health, Inc. operates as an ophthalmic-focused healthcare company. The company owns ImprimisRx, an ophthalmology outsourcing and pharmaceutical compounding business; and DEXYCU for the treatment of post-operative inflammation. The company a...

36 jobs
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$70,000/yr - $90,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 4, 2025

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