Software Engineer (AI)

As a Software Engineer (AI) at Heidi, your primary responsibilities include designing and developing evaluation frameworks for our LLM models, implementing automated evaluation systems, and collaborating with various engineering teams to create an evaluation dashboard. You will also ensure the code is high-performance, scalable, and reliable, while focusing on secure data handling practices.

To apply for the Software Engineer (AI) position at Heidi, you should have at least 3 years of experience in software development, strong proficiency in Python, and experience with multi-modality LLMs or similar technologies. A solid grounding in using databases like MongoDB or Redis and understanding of API optimization are also crucial for this role.

Heidi offers a generous personal development budget of $500 per annum, which supports ongoing training and education for Software Engineers (AI). Additionally, working alongside some of Australia’s best engineers and creatives enables continuous learning and professional growth within the company.

Yes, Heidi encourages a flexible hybrid working environment, where Software Engineers (AI) can work in the office 3 days a week while having the option to work remotely on other days. This setup promotes a balanced work-life dynamic and productivity.

The team culture at Heidi is built on collaboration, innovation, and a flat hierarchy that values truth over rank. As a Software Engineer (AI), you will be part of a diverse and accomplished team that is passionate about reimagining primary care and dedicated to building creative solutions quickly and efficiently.

When answering this question, highlight any projects where you've worked with large language models, detailing your specific roles and contributions. Discuss the challenges you faced and how you overcame them, emphasizing your problem-solving skills and ability to integrate AI systems effectively.

Explain your approach to writing scalable and high-performance code, including your understanding of data handling, system architecture, and best practices in API design. It’s beneficial to give examples or case studies from previous work where you implemented these strategies successfully.

Discuss your collaborative experience, emphasizing communication skills and teamwork. Mention specific examples of how you've worked with cross-functional teams, such as those comprised of engineers, designers, and medical professionals, to meet project goals and foster innovation.

This is a great opportunity to talk about the specifics of your experience with each database. Describe particular use cases, your role in implementing these technologies, and any challenges you overcame when optimizing real-time data handling.

Detail your understanding of security protocols and best practices, particularly in relation to handling data within medical applications. You can provide examples of situations where you successfully implemented these measures to safeguard data.

Discuss your commitment to writing clean, modular, and testable code. You might explain the importance of maintaining documentation and using version control as part of your coding philosophy, and how this approach benefits the development process.

Use the STAR method to frame your response: describe the Situation, Task, Action, and Result. Focus on a complex problem that required innovative thinking or significant collaboration, emphasizing the outcome and your contributions to the solution.

Talk about your strategy for task prioritization, such as assessing deadlines, project impact, and team dependencies. Discuss tools or methodologies you use, like Agile or Kanban, to maintain clarity and focus amidst competing priorities.

Express genuine enthusiasm for Heidi's mission and values. Talk about how your skills align with the role and how you envision contributing to the company's goals in revolutionizing healthcare. Share personal experiences or motivations that resonate with the company’s vision to make a global impact.

Detail your approach to conflict resolution, emphasizing open communication and mutual respect. Share how you would seek to understand the other person’s perspective, find common ground, and collaborate to arrive at a decision that benefits the project and the team.