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Production Supervisor (Hourly)

Job Description

Job Title: Hourly Operations Supervisor                                       

Department:  Production Areas

Job Type: Full Time - Hourly          

Pay:    $35.17

                                                                    

Statement Summary/Job Description:

The Hourly Operations Supervisor is responsible for overseeing daily operational activities within the assigned shift or department. The role includes managing a team of hourly employees, ensuring efficient workflow, maintaining high standards of quality and safety, and meeting operational goals. The supervisor will monitor productivity, troubleshoot issues, and ensure smooth operations in a fast-paced environment.

Key Components of the role:

  • Lead and supervise hourly employees, ensuring they are properly trained and adhering to safety and operational procedures.
  • Assign daily tasks, monitor employee performance, and provide coaching or corrective actions as needed.
  • Foster a positive and collaborative work environment, encouraging teamwork and effective communication.
  • Ensure efficient and timely completion of production or operational tasks in alignment with company goals.
  • Monitor and manage equipment and facility usage to ensure operational continuity.
  • Troubleshoot operational issues, resolve conflicts, and report any significant problems to the Operations Manager.
  • Enforce safety policies and procedures to minimize risks and ensure a safe working environment.
  • Conduct regular safety inspections, identify hazards, and take corrective action as necessary.
  • Ensure that all products or services meet quality standards and customer specifications.
  • Track and report on key performance indicators (KPIs) such as productivity, quality, and safety metrics.
  • Prepare shift reports and provide recommendations for process improvements.
  • Ensure the operations team meets or exceeds customer expectations through efficient service or product delivery.
  • Assist with scheduling, attendance tracking, and timecard management for hourly employees.
  • Assist in the onboarding and training of new team members.
  • Promote continuous improvement by encouraging employees to participate in training programs and skill-building activities.

This job description is intended to convey information essential to understanding the scope of the Hourly Operations Supervisor's role. It is not an exhaustive list of duties and responsibilities, and other tasks may be assigned as needed.

Skills /Competencies:

  • Ensure all safety and quality guidelines are being followed.
  • Maintain legible, neat and accurate records and reports.
  • Must have leadership abilities, positive attitude, strong interpersonal and communication skills.
  • Must have an understating of the plant record control procedure.
  • Must be able to demonstrate planning/organizational skills and behavior which will contribute to the overall team effectiveness.
  • Must be able to work well within a team environment as well as work effectively with all associates.
  • Capable of learning intermediate Microsoft Excel, Microsoft Power Point, Microsoft Word, Matrics, and ZPI skills.
  • Strong planning/organizational skills and communication skills.
  • Understanding of requirements and importance of documentation.

Minimum Requirements:

  • High School Diploma/GED required.
  • Associate or bachelor’s Degree in related field preferred.
  • Experience: 2+ years of experience in an operations or supervisory role, preferably in a manufacturing, warehouse, or retail environment.
  • Physical Requirements: Ability to stand, walk, or sit for extended periods, and lift to 50 lbs. if necessary.

Working Conditions:

  • Work is typically performed in a warehouse, manufacturing facility, or similar operational setting.
  • May require working evenings, weekends, and holidays depending on the shift schedule.

Additional Information:

  • Work is typically performed in a warehouse, manufacturing facility, or similar operational setting.
  • May require working evenings, weekends, and holidays depending on the shift schedule.
  • Compensation will be based on experience and hourly pay structure.
  • Opportunities for growth within the company, including supervisory or management positions.

It is the policy of Kraft Heinz Company to provide safe products that meet or exceed customer expectations, conform to company requirements, and comply with government regulations. We are committed to understanding and executing our individual and collective responsibilities, using as a guideline the Kraft Heinz quality risk management process emphasizing food safety, product quality, and the continual improvement of the quality management system.

Kraft Heinz Company is an Equal Employment/Affirmative Action Employer M/F/V/D

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

  • Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

  • Social - Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training

  • Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

  • Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Dover Plant

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com.

Average salary estimate

$73158 / YEARLY (est.)
min
max
$73158K
$73158K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Production Supervisor (Hourly), Heinz

Are you looking to take your leadership skills to the next level? Join Kraft Heinz as an Hourly Operations Supervisor at our Dover, DE plant! In this role, you will be the heartbeat of our production team, responsible for overseeing daily operational activities on your shift. You will lead a team of dedicated hourly employees, ensuring they receive proper training and adhere to our rigorous safety and operational standards. Your day will include assigning tasks, monitoring performance, and creating an environment that supports teamwork and motivation. You’ll also be hands-on in troubleshooting any issues that may arise and ensuring a smooth workflow in a fast-paced environment. With a starting pay of $35.17 per hour, this full-time position offers the chance to engage with a variety of responsibilities, from conducting safety inspections to reporting on key performance indicators. Your leadership will drive our commitment to quality and customer satisfaction, and you'll play a key role in fostering a positive work culture. If you have a knack for management and a passion for production, this is the perfect opportunity for you. Plus, there are growth opportunities within the company, as we believe in promoting from within. Join us at Kraft Heinz, where we value hard work and innovation. Your new career starts here!

Frequently Asked Questions (FAQs) for Production Supervisor (Hourly) Role at Heinz
What are the key responsibilities of an Hourly Operations Supervisor at Kraft Heinz?

As an Hourly Operations Supervisor at Kraft Heinz, your primary responsibilities include overseeing daily operations, managing a team of hourly employees, ensuring adherence to safety protocols, and meeting production goals. You'll work closely with your team to assign tasks, monitor performance, and ensure efficient workflows to help maintain high standards of quality throughout the production process.

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What qualifications are required to become an Hourly Operations Supervisor at Kraft Heinz?

To qualify for the Hourly Operations Supervisor position at Kraft Heinz, you need a high school diploma or GED, with a preference for candidates holding an associate or bachelor's degree in a related field. Additionally, at least two years of experience in an operations or supervisory role within manufacturing, warehouse, or retail environments is ideal. Strong leadership and communication skills are essential for success in this role.

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How does Kraft Heinz support employee well-being for Hourly Operations Supervisors?

Kraft Heinz prioritizes employee well-being by offering a comprehensive benefits package for Hourly Operations Supervisors, including healthcare coverage, paid time off, and wellness programs. The company encourages a healthy work-life balance and invests in resources designed to enhance both physical and emotional well-being, ensuring employees have access to the support they need.

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What career growth opportunities are available for Hourly Operations Supervisors at Kraft Heinz?

At Kraft Heinz, there are substantial career growth opportunities available for Hourly Operations Supervisors. The company actively promotes from within, allowing you to move into higher supervisory or management positions as you gain experience and demonstrate your leadership abilities. Continuous improvement and employee development are core values at Kraft Heinz.

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What skills are crucial for success as an Hourly Operations Supervisor at Kraft Heinz?

Successful Hourly Operations Supervisors at Kraft Heinz possess strong leadership and interpersonal skills, the ability to communicate effectively, and a solid understanding of safety and quality guidelines. Additionally, proficiency in Microsoft Office applications and strong organizational skills are vital to managing tasks and fostering a productive team environment.

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Common Interview Questions for Production Supervisor (Hourly)
Can you describe your experience leading a team in a manufacturing environment?

Highlight specific experiences where you've effectively led a team, focusing on your approach to communication, task delegation, and conflict resolution within a production setting.

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How do you prioritize safety in the workplace?

Discuss your understanding of safety protocols and give examples of how you've enforced safety measures in previous roles, emphasizing the importance of creating a safe working environment.

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What strategies do you use to motivate employees?

Share techniques you've implemented to inspire team members, like recognition programs, team-building activities, or regular feedback, emphasizing the positive impact on productivity.

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How do you handle conflicts within your team?

Explain your conflict resolution strategy, focusing on open communication and collaboration, and provide an example of a past situation where you successfully resolved a conflict.

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Describe a time when you improved a process in your previous role.

Provide details about a specific process you improved in a past position, outline the steps you took to identify inefficiencies, and discuss the positive outcomes of your adjustments.

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How do you ensure quality control in production?

Discuss methods you've employed to maintain high-quality standards during production, including regular inspections and employee training on quality expectations.

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What is your approach to managing time and tasks effectively?

Describe strategies for prioritizing tasks and managing time efficiently, showcasing specific examples of how you've successfully balanced multiple responsibilities.

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How do you ensure effective communication within your team?

Explain your communication style and tools you use to facilitate communication within your team, emphasizing the importance of transparency and feedback.

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What do you find most challenging about working in a supervisory role?

Share a challenge you’ve faced in a supervisory position, how you approached it, and the lessons learned that could benefit your performance as an Hourly Operations Supervisor.

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Why do you want to work for Kraft Heinz as an Hourly Operations Supervisor?

Express your enthusiasm for Kraft Heinz by highlighting the company’s values, commitment to quality, and your desire to contribute to its growth and success through effective leadership.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 22, 2025

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