Job details

Receptionist

Who we are…

Herbology Cannabis Co is more than just your average cannabis retailer. We are on a mission to rewrite the existing narratives that surround cannabis, one customer at a time. We seek to create an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration.

With our approach, we aim to provide only the highest quality of product and service to our customers. We strive to set a new standard of professional excellence in cannabis retail, our highly motivated team is comprised of knowledgeable experts who are committed to making the integration of cannabis into any lifestyle both easy and accessible.

In this role you will...

Verify customers legal age requirement, registering new customer in the POS system and scanning in returning customers.
Promote the brand and getting customers excited about shopping at our location.
Welcome guests and customers into the store with a positive, upbeat and friendly demeanor.
Use proper greetings and salutations to all customers at all times.
Assist with curbside and online orders when needed.
Answer calls with professional and proper phone etiquette.
Provide customers with information regarding products, store hours and location, daily specials, website address, and more.
Emphasize the current campaigns, deals, events etc.
Show up to each scheduled shift timely and presentable.
Monitor customer queues at all times and communicate with the team to keep seamless flow of operations.
Create personable and memorable experiences for all store patrons.
Always maintain CRA compliance.
Perform opening, mid-day, and closing tasks, as well as general upkeep of the reception area.
Support store management in an administrative capacity, as required.
Adhere at all times to all applicable laws, regulations, policies, compliance, and protocols.

Keep all online/paper menus current with daily offerings.

Skills and experience you have...

Minimum 1 year of customer service experience working within in a retail, sales and/or hospitality environment
1 year previous administrative and/or Front Desk Receptionist experience
Must have strong attention to detail, organization, multi-tasking, and follow-up skills
Excellent customer service skills and communication skills
Ability to operate a computer, POS system and other office equipment
Involves frequent contact with customers and staff
Must be able to work cooperatively as a team member
Ability and willingness to work flexible hours including evenings, weekends and holidays.
Must be 21 years of age or older and be able to pass a background check

Benefits

Health insurance
Employee discount
Sales and performance incentives

$14 - $16 an hour

Pay starts at $14/hour + tips

Herbology Cannabis Co. is an equal opportunity employer and encourages candidates from all backgrounds to apply. We are committed to creating a diverse and inclusive workplace.

Average salary estimate

$31200 / YEARLY (est.)

min

max

$29120K

$33280K

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What You Should Know About Receptionist, Herbology Cannabis Co.

If you're looking for an exciting opportunity in the vibrant world of cannabis retail, look no further than the Receptionist position at Herbology Cannabis Co in River Rouge, MI. Our mission goes beyond simply selling cannabis; we strive to transform the perceptions surrounding it through creativity, community, and collaboration. As a Receptionist, you'll be at the forefront of this mission, welcoming customers with a warm smile and a friendly disposition. Your primary responsibilities will include verifying customers' legal age and managing the POS system, while also engaging with our patrons to promote our brand and current campaigns. Your exceptional customer service skills will shine as you provide thorough information about our products, store hours, and daily specials. You'll be more than just a voice on the phone; you'll help create memorable experiences for everyone who walks through our doors. We're seeking someone with at least a year of customer service experience, strong organizational skills, and the ability to multitask effectively. Being part of a team-oriented environment, you'll also assist with managing curbside orders and ensure seamless operations throughout the store. If you're a vibrant individual who's ready to embrace the challenges and rewards of being a Receptionist at Herbology Cannabis Co, then we want to hear from you! With competitive pay starting at $14/hour plus tips, and a commitment to creating an inclusive workplace, this is an unbeatable chance to elevate your career in the cannabis industry.

Frequently Asked Questions (FAQs) for Receptionist Role at Herbology Cannabis Co.

What are the main responsibilities of a Receptionist at Herbology Cannabis Co?

The Receptionist at Herbology Cannabis Co plays a key role in the cannabis retail experience. Major responsibilities include verifying customers' legal age, managing the POS system, welcoming guests, answering phone calls with professionalism, providing product information, and assisting with curbside and online orders. This position also emphasizes enhancing customer experiences and adhering to CRA compliance.