Nutrition Care Associate

As a Nutrition Care Associate at Intermountain Health Primary Children's Hospital, your primary responsibilities include delivering and presenting meal trays to patients, preparing various food items while adhering to our system's standards, and maintaining cleanliness and sanitation in dining areas and kitchens. You will also perform cash transactions and resolve basic customer service issues, ensuring a seamless and enjoyable dining experience for our young guests.

To apply for the Nutrition Care Associate position at Intermountain Health Primary Children's Hospital, you will need to have a Food Handler Permit or ServSafe certification by your first day of work. Preferred qualifications also include experience working with modified diets and a strong customer service background, demonstrating exceptional guest-focused communication and detail orientation.

The work schedule for a Nutrition Care Associate at Intermountain Health Primary Children's Hospital is part-time, amounting to 24 hours per week. Shifts are available from Sunday to Saturday, with morning hours from 7:00 AM to 1:00 PM and afternoon hours from 3:00 PM to 6:00 PM. Flexibility to work weekends and holidays is required, providing a great option for individuals seeking adaptable work hours.

Yes! Nutrition Care Associates at Intermountain Health Primary Children's Hospital are eligible for a generous benefits package, which includes medical, dental, and vision insurance, along with educational assistance to support your professional development. We prioritize the holistic well-being of our caregivers, ensuring that you are supported physically, mentally, and emotionally.

A successful Nutrition Care Associate at Intermountain Health Primary Children's Hospital will possess strong active listening skills, the ability to coordinate tasks effectively with team members, a guest-focused attitude, and a keen attention to detail. Being able to communicate clearly and efficiently in a high-paced environment while providing exceptional customer service is also key to thriving in this role.

In addressing a situation where a patient is dissatisfied with their meal, it’s essential to listen actively to their concerns and empathize with their feelings. My approach would involve acknowledging the issue, apologizing for any inconvenience, and quickly identifying a solution, such as offering an alternative meal. This ensures the patient feels heard and valued while also maintaining a positive dining experience.

Managing time effectively involves prioritization and organization. For instance, I would create a checklist of tasks to complete, such as food preparation, meal delivery, and cleaning duties, assigning estimated timeframes for each. This systematic approach allows me to stay focused and complete tasks efficiently while maintaining the quality of service required in my role.

I believe the most important aspect of providing excellent customer service as a Nutrition Care Associate is to maintain a guest-focused attitude, prioritizing the comfort and satisfaction of each patient. This includes being attentive to their needs, promptly addressing any concerns, and creating a warm, friendly atmosphere that makes mealtime enjoyable and welcoming.

Ensuring safety and cleanliness in a food service environment starts with adhering to established hygiene and sanitation guidelines. This includes frequently washing hands, using gloves when handling food, and regularly cleaning surfaces and equipment. I always conduct a thorough inspection of the kitchen area to verify that it meets health regulations and is safe for food preparation.

In my previous experiences, I have had the opportunity to work with various modified diets, including low-sugar, gluten-free, and allergen-free options. I take the time to understand each patient's specific requirements and preferences, ensuring proper meal preparation. Keeping open communication with the dietary team also enhances the ability to meet dietary needs effectively.

During a busy shift with high traffic, I would remain calm and organized by prioritizing tasks and communicating clearly with my team. I would delegate responsibilities as necessary, focusing on efficiency and maintaining a positive mindset to handle the busyness without compromising service quality for the patients.

Staying motivated in a fast-paced working environment comes from maintaining a clear focus on the positive impact I'm making on patients' lives. I find motivation in knowing that my work contributes to their well-being and happiness. I also take breaks when needed to recharge and stay energized throughout the shift.

When delivering a meal to a patient, I follow a systematic approach: First, I ensure the tray matches the correct dietary requirements. I then present it with a smile, checking in with the patient to make sure they have everything they need. Communicating about the meal and taking note of any preferences helps foster a positive dining experience.

If a coworker disagrees with my approach to a task, I would first stay open to their perspective, actively listening to their thoughts. After understanding their viewpoint, I would discuss our approaches collaboratively to find common ground. This not only strengthens teamwork but also enhances the quality of service we provide.

I want to work as a Nutrition Care Associate at Intermountain Health because I am passionate about helping others, especially children, and I believe nutrition plays a vital role in their healing process. Being part of a dedicated team that prioritizes a positive dining experience aligns perfectly with my values, allowing me to contribute to the well-being of young patients in a meaningful way.