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Job details

Nutrition Care Associate

Job Description:

Performs a variety of food and guest service duties under general supervision. This position includes the following roles, which will vary by facility need: patient meal tray assembly and delivery, cashier, food assembly, food serving, and cleaning.

Work Schedule

Essential Functions

  • Delivers and presents trays to patients using the standard process.
  • Performs food preparation functions according to system standards (following standard recipe, assembling ingredients) for example, prepares salads, sandwiches, vegetables, and fruit.
  • Follows standardized practices relating to Nutrition Services (e.g. dining experience, meal delivery, maintaining required stock levels)
  • Performs housekeeping functions including cleaning and sanitizing surfaces, floor care, and equipment (oven, fryer, hoods).
  • Performs accurate cash/credit transactions according to system standards and independently resolves basic customer service issues.

Skills

  • Active Listening
  • Coordinating tasks with others
  • Guest focused
  • Communicates clearly
  • Attention to detail

Qualifications

  • Food Handler Permit (as required by State) or ServSafe certification is required by first day of work.
  • Demonstrated ability to work with modified diets (preferred)
  • Demonstrated ability to provide exceptional customer service (preferred)

Physical Requirements:

Physical Requirements

  • Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
  • Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
  • Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
  • Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
  • Remain standing for long periods of time to perform work.
  • Tolerate extremes in temperature such as performing work at a grill or in a refrigerator and tolerate exposure to cleaning chemicals.

Location:

Intermountain Health Primary Childrens Hospital

Work City:

Salt Lake City

Work State:

Utah

Scheduled Weekly Hours:

24

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$16.83 - $21.88

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Average salary estimate

$40201.5 / YEARLY (est.)
min
max
$34986K
$45417K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Nutrition Care Associate, IMH

At Intermountain Health Primary Children's Hospital, we are eager to welcome a vibrant Nutrition Care Associate to our dedicated team! This part-time role, requiring 24 hours a week, offers an incredible opportunity to make a tangible impact on our young patients' dining experiences. As a Nutrition Care Associate, you’ll perform a variety of food and guest service duties that can include everything from preparing and assembling nutritious meals to delivering trays and providing exceptional customer service. Here, every meal matters, and your contribution is vital! We’re looking for someone who enjoys interacting with others and is focused on delivering a joyful dining experience. Don't worry; you won’t be doing this alone! Collaboration with fellow team members is encouraged! The shifts vary throughout the week, including weekends and holidays, making it a perfect fit for someone seeking flexible hours. On top of that, you’ll benefit from a comprehensive package that includes medical, dental, and vision coverage, along with education assistance to help you grow in your career. Come join us at Intermountain Health, where we embrace the spirit of caring and create a supportive environment for both our patients and employees. Together, let’s bring smiles to the faces of children through the power of nutrition!

Frequently Asked Questions (FAQs) for Nutrition Care Associate Role at IMH
What are the key responsibilities of a Nutrition Care Associate at Intermountain Health Primary Children's Hospital?

As a Nutrition Care Associate at Intermountain Health Primary Children's Hospital, your primary responsibilities include delivering and presenting meal trays to patients, preparing various food items while adhering to our system's standards, and maintaining cleanliness and sanitation in dining areas and kitchens. You will also perform cash transactions and resolve basic customer service issues, ensuring a seamless and enjoyable dining experience for our young guests.

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What qualifications do I need to apply for the Nutrition Care Associate position at Intermountain Health?

To apply for the Nutrition Care Associate position at Intermountain Health Primary Children's Hospital, you will need to have a Food Handler Permit or ServSafe certification by your first day of work. Preferred qualifications also include experience working with modified diets and a strong customer service background, demonstrating exceptional guest-focused communication and detail orientation.

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What does the work schedule look like for a Nutrition Care Associate at Intermountain Health?

The work schedule for a Nutrition Care Associate at Intermountain Health Primary Children's Hospital is part-time, amounting to 24 hours per week. Shifts are available from Sunday to Saturday, with morning hours from 7:00 AM to 1:00 PM and afternoon hours from 3:00 PM to 6:00 PM. Flexibility to work weekends and holidays is required, providing a great option for individuals seeking adaptable work hours.

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Are there benefits for Nutrition Care Associates at Intermountain Health?

Yes! Nutrition Care Associates at Intermountain Health Primary Children's Hospital are eligible for a generous benefits package, which includes medical, dental, and vision insurance, along with educational assistance to support your professional development. We prioritize the holistic well-being of our caregivers, ensuring that you are supported physically, mentally, and emotionally.

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What qualities make a successful Nutrition Care Associate at Intermountain Health?

A successful Nutrition Care Associate at Intermountain Health Primary Children's Hospital will possess strong active listening skills, the ability to coordinate tasks effectively with team members, a guest-focused attitude, and a keen attention to detail. Being able to communicate clearly and efficiently in a high-paced environment while providing exceptional customer service is also key to thriving in this role.

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Common Interview Questions for Nutrition Care Associate
How would you handle a situation where a patient is dissatisfied with their meal?

In addressing a situation where a patient is dissatisfied with their meal, it’s essential to listen actively to their concerns and empathize with their feelings. My approach would involve acknowledging the issue, apologizing for any inconvenience, and quickly identifying a solution, such as offering an alternative meal. This ensures the patient feels heard and valued while also maintaining a positive dining experience.

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Can you provide an example of how you manage your time while handling multiple tasks?

Managing time effectively involves prioritization and organization. For instance, I would create a checklist of tasks to complete, such as food preparation, meal delivery, and cleaning duties, assigning estimated timeframes for each. This systematic approach allows me to stay focused and complete tasks efficiently while maintaining the quality of service required in my role.

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What do you believe is the most important aspect of providing excellent customer service in this role?

I believe the most important aspect of providing excellent customer service as a Nutrition Care Associate is to maintain a guest-focused attitude, prioritizing the comfort and satisfaction of each patient. This includes being attentive to their needs, promptly addressing any concerns, and creating a warm, friendly atmosphere that makes mealtime enjoyable and welcoming.

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How do you ensure safety and cleanliness in a food service environment?

Ensuring safety and cleanliness in a food service environment starts with adhering to established hygiene and sanitation guidelines. This includes frequently washing hands, using gloves when handling food, and regularly cleaning surfaces and equipment. I always conduct a thorough inspection of the kitchen area to verify that it meets health regulations and is safe for food preparation.

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What experience do you have working with modified diets?

In my previous experiences, I have had the opportunity to work with various modified diets, including low-sugar, gluten-free, and allergen-free options. I take the time to understand each patient's specific requirements and preferences, ensuring proper meal preparation. Keeping open communication with the dietary team also enhances the ability to meet dietary needs effectively.

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Describe how you would approach a busy shift with high traffic.

During a busy shift with high traffic, I would remain calm and organized by prioritizing tasks and communicating clearly with my team. I would delegate responsibilities as necessary, focusing on efficiency and maintaining a positive mindset to handle the busyness without compromising service quality for the patients.

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How do you stay motivated in a fast-paced working environment?

Staying motivated in a fast-paced working environment comes from maintaining a clear focus on the positive impact I'm making on patients' lives. I find motivation in knowing that my work contributes to their well-being and happiness. I also take breaks when needed to recharge and stay energized throughout the shift.

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What practices do you follow for delivering a meal to a patient?

When delivering a meal to a patient, I follow a systematic approach: First, I ensure the tray matches the correct dietary requirements. I then present it with a smile, checking in with the patient to make sure they have everything they need. Communicating about the meal and taking note of any preferences helps foster a positive dining experience.

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How would you handle a situation if a coworker disagrees with your approach to a task?

If a coworker disagrees with my approach to a task, I would first stay open to their perspective, actively listening to their thoughts. After understanding their viewpoint, I would discuss our approaches collaboratively to find common ground. This not only strengthens teamwork but also enhances the quality of service we provide.

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Why do you want to work as a Nutrition Care Associate at Intermountain Health?

I want to work as a Nutrition Care Associate at Intermountain Health because I am passionate about helping others, especially children, and I believe nutrition plays a vital role in their healing process. Being part of a dedicated team that prioritizes a positive dining experience aligns perfectly with my values, allowing me to contribute to the well-being of young patients in a meaningful way.

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SENIORITY LEVEL REQUIREMENT
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Part-time, on-site
DATE POSTED
April 16, 2025

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