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Instructional Designer - job 1 of 2

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:

The Instructional Designer will be responsible for the design and content development of mission-critical learning programs, including but not limited to eLearning, instructor-led training, technical product videos, assessments, and blended learning solutions. Primary audience is Intuitive customers. Development will focus on the clinical and technical aspects of our Intuitive products and will be developed using programs like Storyline 360, Rise 360, and Microsoft Office.

Roles and Responsibilities:

  • Project manage all phases of multiple learning deliverables – analysis, design, development, implementation, & evaluation.
  • Proactively communicate task and project status to internal and external stakeholders.
  • Identify and scope deliverables.
  • Participate in content and needs analysis.
  • Work closely with Subject Matter Experts (SMEs) to identify and scope content needs, and develop content.
  • Identify and craft sound and measurable learning objectives.
  • Contribute to curriculum maps for components/ areas of responsibility.
  • Design and develop training content that engages learners, addresses identified learning objectives, uses an appropriate training modality and learning interventions, and adheres to adult learning principles.
  • Collaborate with the multimedia team to create or modify media assets to support instructional needs.
  • Manage review cycles with multiple SMEs and collate and implement feedback.
  • Conduct peer review and QA of deliverables.
  • Work with Implementation Administrator to manage deliverables through the document control, translation, implementation, and launch process​.
  • Participate in the evaluation of learning content using a variety of qualitative and quantitative methods to drive design/development improvements.
  • Participate in identifying process improvement opportunities and development of tools and templates to improve operational and instructional design efficiencies.

Qualifications

Skill / Job Requirements

  • 3-5 yrs. relevant professional experience.
  • 1-2 yrs. experience in biotech or medical device organization preferred.
  • Education Background:
    • Curriculum Development or Instructional Design/Technology degree preferred.
    • Education degree acceptable.
    • College degree required.
  • Comprehensive experience designing and developing eLearning, instructor-led training, assessments, and blended learning solutions.
  • Demonstrated application of adult learning theory, analysis tools and process, evaluation tools and models, assessment best practices, and learning objective construction.
  • Excellent written and interpersonal communication skills.
  • Experience working and collaborating with SMEs and other Instructional Designers to create robust content solutions.
  • Experience managing review cycles with multiple reviewers.
  • Ability to self-manage and prioritize multiple development projects and deadlines, and adapt to project changes.
  • Strong organizational skills.
  • Ability to work with instructional design processes, tools, and templates.
  • Excellent attention to detail.
  • Software Proficiency Required:
    • Articulate Storyline and Rise
    • MS Office (Word, PowerPoint, Excel)
    • MS Teams, SharePoint, or similar team collaboration tool
    • Smartsheet or an equivalent project management tool
  • Software Proficiency Preferred:
    • Camtasia
    • Adobe Creative Suite (InDesign, After Effects, Photoshop)
  • Must provide work samples and/or portfolio.

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

What You Should Know About Instructional Designer, Intuitive

Are you ready to make a meaningful impact in the world of healthcare? Join Intuitive as an Instructional Designer and become part of our mission to revolutionize minimally invasive care. Here at Intuitive, we pride ourselves on fostering an inclusive and dynamic team, committed to pushing the boundaries of what's possible in robotic-assisted surgery. In this role, you'll take charge of designing and developing engaging learning programs that address the clinical and technical aspects of our innovative products. With your expertise in tools like Storyline 360 and Rise 360, you’ll lead the project management of multiple learning deliverables, working closely with Subject Matter Experts to craft effective training content. Your responsibilities will include conducting needs analysis, developing learning objectives, and ensuring that all training materials adhere to adult learning principles. You'll have the opportunity to collaborate with a talented multimedia team to create engaging media assets and participate actively in the evaluation of your content to drive continuous improvement. We’re looking for someone with 3-5 years of relevant experience, ideally in biotech or medical devices, and a background in Curriculum Development or Instructional Design. If you're passionate about advancing education in healthcare and want to join a team that values integrity, diversity, and personal growth, then we invite you to be part of our journey at Intuitive!

Frequently Asked Questions (FAQs) for Instructional Designer Role at Intuitive
What are the primary responsibilities of the Instructional Designer at Intuitive?

As an Instructional Designer at Intuitive, your main responsibilities will include designing and developing learning programs, managing multiple project phases, collaborating with Subject Matter Experts, and creating content that meets defined learning objectives. Your role will also involve conducting needs analysis, evaluating learning content, and ensuring that all material adheres to adult learning principles.

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What qualifications do I need to become an Instructional Designer at Intuitive?

To qualify for the Instructional Designer position at Intuitive, you should have a college degree, preferably in Curriculum Development or Instructional Design/Technology. Ideally, you will have 3-5 years of relevant professional experience, including 1-2 years in biotech or medical devices, along with demonstrated skills in developing eLearning and instructor-led training.

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What software skills are required for the Instructional Designer position at Intuitive?

The Instructional Designer role at Intuitive requires proficiency in software such as Articulate Storyline and Rise. Additionally, you should be skilled in Microsoft Office applications and familiar with project management tools like Smartsheet. Experience with multimedia software such as Adobe Creative Suite and Camtasia is a plus.

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How does Intuitive promote a culture of diversity and inclusion for its Instructional Designers?

At Intuitive, we foster an inclusive and diverse culture where every team member is encouraged to express their authentic selves. Our commitment to diversity is grounded in mutual respect and the belief that great ideas come from various perspectives. As an Instructional Designer, you'll find an environment that supports collaboration and innovation through diverse thinking.

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What growth opportunities are available for Instructional Designers at Intuitive?

Intuitive is dedicated to the long-term growth of its team members. As an Instructional Designer, you will have access to resources and opportunities that support your professional development. Whether it's through targeted training programs, mentorship, or involvement in innovative projects, you'll be empowered to advance your skills and career within the organization.

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Common Interview Questions for Instructional Designer
Can you describe your experience with instructional design and eLearning development?

When answering this question, focus on discussing your relevant experience in instructional design, emphasizing any projects you've worked on that involved eLearning development. Share examples of the tools you’ve used, such as Articulate Storyline or Rise, and highlight successful outcomes of your work.

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How do you approach collaborating with Subject Matter Experts in your projects?

Explain your approach to collaborating with SMEs by focusing on clear communication and open dialogue. Be sure to mention how you involve them in the content development process and how you seek to ensure their expertise is accurately reflected in the training materials.

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What methodologies do you employ to ensure your learning objectives are measurable?

Discuss your familiarity with established frameworks for writing learning objectives, such as SMART criteria (Specific, Measurable, Achievable, Relevant, Time-bound). Provide examples of how you have applied these methodologies to create robust and effective learning objectives in past projects.

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How do you evaluate the effectiveness of your training content?

Share the various qualitative and quantitative methods you use to assess the effectiveness of your training materials, such as learner feedback, assessments, and completion rates. It's valuable to mention any specific metrics you typically track to ensure that your content not only meets but exceeds learning goals.

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Can you explain how adult learning principles influence your instructional design?

Articulate your understanding of adult learning principles, such as experiential learning and self-directed learning. Provide instances where you've tailored your design to cater to adult learners' needs and how this enhanced engagement and knowledge retention.

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Describe a challenging project you've managed and how you overcame obstacles.

When responding, choose a specific project that posed challenges, whether due to scope, timeline, or stakeholder engagement. Outline the steps you took to keep the project on track, highlighting problem-solving strategies and adaptability.

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What techniques do you use to ensure user engagement in your training content?

Discuss strategies such as incorporating interactive elements, varying content formats, and using real-world scenarios in your design process that promote learner engagement. Mention any successes in increasing user participation or satisfaction through your methods.

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How do you stay updated with trends in instructional design and learning technologies?

Mention your commitment to continuous learning through workshops, webinars, or relevant courses. Discuss following influential thought leaders or blogs in the instructional design field and how you apply new trends or technologies into your work.

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What is your experience with project management tools in instructional design?

Share your experience using project management tools like Smartsheet or similar applications to streamline the development process, keep teams organized, and manage timelines. Highlight specific functions you find beneficial such as task assignments, timelines, or collaborative features.

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Why do you want to work for Intuitive as an Instructional Designer?

Express your enthusiasm for both the role and Intuitive's mission. Share how your own values align with the company's commitment to innovation and healthcare improvement. It’s also effective to mention any specific projects or initiatives of Intuitive that resonate with you.

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Founded in 1995, Intuitive Surgical, Inc develops, manufactures and markets robotic technologies designed to improve clinical outcomes and help patients return more quickly to active and productive lives. The company is headquartered in Sunnyvale,...

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DATE POSTED
April 20, 2025

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