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Sales Lead-ANN - job 2 of 2

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About us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.

Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

About the role
As a Sales Lead, you're a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed.

The impact you can have

In this role, you'll have the opportunity to:

Be a representative of the brand and model personalized customer experience behaviors.
Assist store leaders with onboarding and developing an effective, highly engaged team.
Support an inclusive store environment for associates where everyone feels welcome and engaged.
Uphold the highest visual and operational standards while keeping the focus on the customer.
Use tools to drive a customer-focused team environment and profitable business.
Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
Build productive relationships by sharing ideas and supporting the team.
Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
Seamlessly step into the role of manager when needed.

You'll bring to the role

6-months of retail sales experience (preferred)
Management experience (preferred)
Technology proficient and ability to operate a point-of-sale system
Enjoys communicating and coaching
Flexible availability – including evenings, weekends, and holidays
Takes initiative in making thoughtful decisions
Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits

Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands
Support for your individual development plus opportunity for growth within our family of brands
A culture of giving back – opportunities to support our philanthropic partners that benefit local communities*
401(k)*

*Job offers will consider factors such as your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs is subject to employment type and role.

Location:

Store 0873-Montgomery Mall-ANN-North Wales, PA 19454

Position Type:

Regular/Part time

Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected

What You Should Know About Sales Lead-ANN, Knitwell Group

Hey there! We're thrilled to introduce an exciting opportunity at LOFT for the position of Sales Lead at our Store 0873 located in Montgomery Mall, North Wales, PA. As a Sales Lead, you'll be a vital part of our team, embodying what it means to provide exceptional customer experiences. Your daily mission will involve delivering personalized service while guiding our enthusiastic associates to do the same. Here at LOFT, we believe in empowering women and creating an inviting atmosphere where everyone feels welcome. You'll work closely with the Store Manager, learning the ins and outs of store functions, and you’ll even be ready to step into a manager role when needed. If you’re someone who thrives on building relationships and fostering teamwork, this role is perfect for you! Your contributions will help us uphold our brand's vision while making sure every customer leaves feeling inspired and beautiful. In return, you'll enjoy generous merchandise discounts, opportunities for professional growth, and a supportive culture that encourages giving back to our community. So if you’ve got retail sales and management experience, along with a flair for technology and great communication, we can’t wait for you to join our LOFT family!

Frequently Asked Questions (FAQs) for Sales Lead-ANN Role at Knitwell Group

What are the primary responsibilities of the Sales Lead at LOFT?

As a Sales Lead at LOFT, your primary responsibilities include modeling exceptional customer service, assisting in hiring and training associates, maintaining operational and visual standards, and stepping into management roles as needed. You’ll also provide in-the-moment feedback to your team, ensuring a customer-focused environment that drives sales and engagement.