Agreement Sales Manager - Key Accounts

As an Agreement Sales Manager - Key Accounts at Konecranes, your key responsibilities will include developing and expanding larger CARE and COMMITMENT agreements across the United States. This will involve building strong relationships with key stakeholders, executing tailored sales strategies, collaborating with cross-functional teams, analyzing account performance for growth opportunities, and maintaining outstanding customer service to ensure satisfaction and retention.

To become an Agreement Sales Manager - Key Accounts at Konecranes, candidates typically need a bachelor's degree in business, sales, or a related field, along with relevant experience in sales management or key accounts. Strong interpersonal and communication skills, the ability to analyze data and market trends, and a proactive approach to customer relationship building are essential for success in this position.

Konecranes is committed to the growth and success of its Agreement Sales Managers - Key Accounts by providing comprehensive training, access to industry-leading resources, and a collaborative work environment that encourages innovative thinking. The company promotes ongoing professional development and offers extensive benefits to ensure that employees can thrive both personally and professionally.

The work environment for Agreement Sales Managers - Key Accounts at Konecranes is dynamic and collaborative, promoting a culture of inclusion and empowerment. Employees are encouraged to share their unique ideas and perspectives, driving innovation and enhancing customer experiences. The company's focus on teamwork ensures that each manager receives the support they need to succeed.

Konecranes offers a comprehensive benefits package for its Agreement Sales Managers - Key Accounts, which includes medical, dental, and vision plans, a 401k plan with matching contributions, profit sharing, various insurance options, generous vacation allowances, paid holidays, and sick leave. These benefits are designed to support both the professional and personal needs of employees.

When building relationships with key stakeholders as an Agreement Sales Manager, it's crucial to focus on understanding their unique business needs and challenges. I prioritize open communication, actively listen to their concerns, and consistently follow up to ensure satisfaction. Building trust is essential, and I make an effort to demonstrate value through effective solutions tailored to their requirements.

In my previous sales roles, I extensively utilized data analysis to gauge account performance and market trends. I relied on various analytical tools to track KPIs, which allowed me to identify growth opportunities and devise strategies to enhance customer satisfaction and retention. This data-driven approach has been instrumental in making informed decisions that directly impact sales performance.

To target new business opportunities, I conduct comprehensive research to identify potential clients whose needs align with our solutions. Networking through industry events, leveraging referrals, and utilizing social media proactively help me in connecting with decision-makers. I also employ a consultative selling approach, demonstrating how our offerings can solve specific challenges my prospects face.

Handling difficult conversations with clients is about preparation and empathy. I address the issues promptly and maintain transparency throughout the discussion. Listening actively to their concerns and acknowledging their feelings helps to de-escalate situations. I focus on finding a resolution that satisfies their needs while aligning with our sales objectives.

Developing a tailored sales strategy for a key account begins with thorough research to understand the account's unique operations and challenges. I would then collaborate with internal teams to create solutions that cater specifically to their needs. Setting measurable goals, outlining implementation plans, and establishing regular check-ins make up the framework of my strategy to ensure adaptability and responsiveness.

Collaboration is fundamental to my sales process. Engaging with cross-functional teams often leads to innovative solutions that deliver real value to our clients. I routinely involve stakeholders from various departments like operations and customer service to ensure that we meet and exceed our client’s expectations together, fostering a team spirit that extends to our clients.

In my last position, I led a negotiation with a key client who was hesitant about a long-term agreement. By preparing thoroughly and understanding their pain points, I proposed a customized solution and showcased the potential ROI they could expect. The negotiation resulted in a successful multi-year agreement that exceeded our revenue goals and strengthened our partnership.

To maintain customer satisfaction, I pay close attention to feedback and actively engage clients regularly. I ensure proactive communication during critical phases and follow up after implementation to gauge satisfaction levels. Additionally, I set up periodic reviews to discuss any concerns and illustrate how we can continue to meet their evolving needs, thereby building enduring relationships.

I prioritize my accounts by assessing their potential revenue impact and strategic importance. I use a combination of CRM tools and personal insights to evaluate activity levels and engagement metrics. By focusing my efforts on high-potential accounts while also nurturing existing relationships, I can balance my efforts to maximize overall revenue generation effectively.

I am motivated by the challenge of solving complex business problems for my clients and contributing to their success through our solutions. Additionally, achieving my sales targets and recognizing the positive impact I have on the company's revenue serves as a substantial source of motivation. I thrive in environments that foster growth, innovation, and teamwork.