Job details

Shift Supervisor

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Description

As a Shift Supervisor, you will lead by example, ensuring smooth operations during your shift, maintaining quality standards, and guiding team members to provide outstanding service. You will also assist in training, inventory management, and fostering a positive work environment.

Key Responsibilities

· Oversee daily operations, ensuring efficiency and customer satisfaction.

· Support and guide baristas and team members, providing mentorship and training.

· Maintain store cleanliness, safety protocols, and product quality standards.

· Assist in inventory control, ordering supplies, and minimizing waste.

· Handle customer concerns and ensure a welcoming atmosphere.

· Open or close the store, including cash handling and shift transitions.

· Performing Leadership Loops for each station throughout the shift

· Deliver quality Shift Huddles at the start of every shift

· Quality checks on beverage/food to make sure we maintain high standards

· Active Coaching for standards, service principles, and experience priorities

· Keeps GM informed of any issues

· Culture Champion for the La La Experience

Requirements

Minimum of 2 years of management experience in a coffee shop or food service preferred.
Strong leadership and team-building skills.
Excellent communication and problem-solving abilities.
Ability to work flexible hours, including weekends.
Passion for hospitality
ServSafe Certified

Benefits & Perks

Dental, Health, and Vision
401k
Paid holidays
Company discount
Internal growth opportunities

#INDNSO

Average salary estimate

$45000 / YEARLY (est.)

min

max

$40000K

$50000K

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What You Should Know About Shift Supervisor, LaLaLand TX 5733 Camp Bowie LLC

Join La La Coffee as a Shift Supervisor in beautiful Southlake, Texas! This role is all about leading your team to ensure smooth operations while delivering exceptional service to our customers. As a Shift Supervisor, you’ll not only oversee daily activities but also mentor and support your baristas, helping them shine in their roles. You’ll take charge of maintaining quality standards, managing inventory, and creating a welcoming atmosphere for both customers and staff. Imagine being at the heart of operations, from opening to closing the store, handling cash transitions, and performing leadership loops across each station. Your passion for hospitality will truly make a difference here! With our focus on training and development, you’ll have the opportunity to guide your team through shift huddles, quality checks, and actively coaching them on our service principles. If you're someone with a minimum of 2 years in management, a knack for problem-solving, and excellent communication skills, you’ll fit right in! Plus, enjoy benefits like health, dental, vision coverage, and even a company discount. Ready for a fulfilling career that inspires day in and day out? Apply today and help us create unforgettable experiences at La La Coffee!

Frequently Asked Questions (FAQs) for Shift Supervisor Role at LaLaLand TX 5733 Camp Bowie LLC

What responsibilities does a Shift Supervisor at La La Coffee have?

As a Shift Supervisor at La La Coffee, your key responsibilities include overseeing daily operations, ensuring quality standards are met, mentoring and supporting team members, maintaining cleanliness and safety protocols, managing inventory, and handling customer concerns. You’ll be the go-to person during your shift, creating a positive atmosphere for both customers and staff.