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Director of Marketing

Lessen is one of the fastest growing companies in the real estate services industry.  Our proprietary technology platform provides clients with portfolio dashboards, the ability to review and approve project estimates, check in on project progress in real time and pay vendors all in one place!  But we aren’t just a tech company.  We are also a property service delivery company offering renovations, turns and maintenance to residential and commercial clients.  Lessen recently acquired SMS Assist, an industry-leading facilities maintenance technology and delivery company. The new combined national footprint will serve more than 250,000 properties, facilitate approximately 2.5 million repair and maintenance orders, and complete nearly 20,000 renovation and turn projects per year.  Lessen has quickly evolved from exciting startup to valued partner, delivering scalable and turnkey property services to our clients.


The Director of Marketing manages day to day operational activities of the marketing department. They will be responsible for partnering with sales leadership to support development and execution of a strategic marketing plan that includes sales enablement, digital marketing, content marketing, thought leadership, events management, industry partnerships, product marketing, and more.


What You'll Do:
  • Partner with sales to understand customer segmentation and specific account targets; help build and support execution of a multi-tiered ABM strategy
  • Collaborate with sales and other marketing team members to oversee execution of marketing campaigns
  • Work cross functionally with other departments (Product and Operations) to determine relevant marketing needs
  • Execute a strategic roadmap that includes multiple initiatives across key marketing channels
  • Oversee marketing operations and reporting and quantify key metrics and ROI across various marketing channels
  • Orchestrate event marketing initiatives for both in-person and virtual experiences
  • Determine specific marketing automation tools that can be leveraged throughout the team
  • Support the company website, blog, and all social channels as needed
  • Approve and oversee partnerships with industry and third-party partners as needed
  • Identify, prioritize, and direct the creation of critical sales enablement assets
  • Support design, scope, and build of the annual budget
  • Prioritize changing priorities of the organizations initiatives as needed
  • Help identify trends and oversee competitive intelligence initiatives, coordinating with the team
  • ·Foster a positive team environment


Role Specific Skills:
  • Knowledge of various marketing channels (emails, social, paid, direct mail, SEO, etc.)
  • Computer Skills: Advanced proficiencies in Microsoft Word, Excel, PowerPoint
  • System Experience: Experience with WordPress, Google analytics and the top social channels, Adobe, Social tools, Salesforce, HubSpot, and other marketing automation tools

  • People Management Skills:
  • Advanced proficiency in building, growing, and developing a team; including department structure design and resourcing
  • Advanced proficiency in all people management processes, including recruitment, performance management and reward
  • Advanced proficiency in coaching and developing individual team members to reach their potential
  • Proficient in engaging multiple teams through communication, processes, personal impact and influence


You Should Have:
  • Bachelor’s degree in Marketing, Communications, Journalism, Writing, Business Administration, or equivalent
  • 10 or more years of experience in a marketing function (sales enablement / sales support function)
  • 5 or more years of progressive management experience required


Why Lessen:

·        Competitive compensation

·        Health, Dental, Vision, Life, Disability options

·        401K retirement savings plan

·        Paid vacation, federal and floating holidays

·        Maternity/Paternity Pay

·        Career advancement opportunities

·        All the tools you’ll need to be successful


Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building.  Lessen is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. 

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CEO of Lessen
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Jay McKee
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Average salary estimate

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What You Should Know About Director of Marketing, Lessen

At Lessen, we pride ourselves on being one of the fastest-growing companies in the real estate services industry, and we're on the lookout for a talented Director of Marketing to join our dynamic team in Scottsdale, AZ. With our innovative technology platform, we empower clients to manage everything from project estimates to vendor payments seamlessly. But we’re not just about tech – we deliver exceptional property services for both residential and commercial clients. As our Director of Marketing, you'll oversee daily operational activities within our marketing department and collaborate closely with our sales leadership to develop and execute a cutting-edge marketing strategy. Your role will involve everything from driving digital and content marketing initiatives to orchestrating engaging event marketing experiences. You’ll be at the forefront of applying our multi-tiered Account-Based Marketing strategy, ensuring we resonate with our target audiences effectively. By working cross-functionally, you will identify the specific marketing needs across departments and quantify our efforts' impact through key metrics and ROI reporting. Our ideal candidate has extensive experience in the marketing domain, possesses strong people management skills, and has a knack for building and developing high-performing teams. If you’re a strategic thinker who thrives in a fast-paced environment and wants to be a part of a company that values its people, Lessen might just be the perfect next step in your career journey. Join us, and let’s make an impact together!

Frequently Asked Questions (FAQs) for Director of Marketing Role at Lessen
What responsibilities does the Director of Marketing at Lessen have?

The Director of Marketing at Lessen plays a pivotal role in managing the marketing department’s daily operations. This includes partnering with sales leadership to craft and implement a strategic marketing plan that encompasses various facets like digital marketing, content creation, events, and industry partnerships. They oversee marketing campaigns, work cross-functionally with other departments to identify marketing needs, and ensure the successful execution of a multi-tiered ABM strategy.

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What qualifications are required for the Director of Marketing position at Lessen?

To qualify for the Director of Marketing role at Lessen, candidates should have a Bachelor’s degree in Marketing, Communications, or a related field. A minimum of 10 years of experience in a marketing function, particularly in sales enablement, is essential, along with at least 5 years of progressive management experience. Strong skills in various marketing channels, people management, and relevant software tools are also crucial.

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What skills are required for a successful Director of Marketing at Lessen?

Successful Directors of Marketing at Lessen need a mix of both hard and soft skills. This includes advanced proficiencies in marketing channels such as SEO, email, and social media, as well as strong computer skills in tools like Microsoft Office, Google Analytics, and marketing automation platforms like HubSpot or Salesforce. People management skills are vital, as is the ability to communicate effectively and influence decisions across multiple teams.

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What personal qualities is Lessen looking for in a Director of Marketing?

Lessen values candidates for the Director of Marketing position who embody enthusiasm, curiosity, and a positive attitude. They should be empathetic and reliable, capable of motivating and developing their teams while fostering an inclusive culture. The ideal candidate will also embrace challenges, displaying a proactive approach to identifying trends and leveraging competitive intelligence initiatives.

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How does Lessen support employee development for the Director of Marketing role?

At Lessen, employee development is a priority, especially for leadership roles like the Director of Marketing. The company promotes career advancement opportunities and provides the necessary tools and resources to help employees flourish in their positions. Regular training, coaching, and support for team-building efforts are part of our commitment to developing amazing talent from diverse backgrounds.

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Common Interview Questions for Director of Marketing
How would you develop a marketing strategy for Lessen?

In approaching the development of a marketing strategy for Lessen, I would begin by conducting a comprehensive analysis of current market trends, customer segmentation, and competitive intelligence. Collaborating closely with the sales team would ensure that we align on key account targets. Using that information, I would create a roadmap that incorporates multi-channel initiatives aimed at achieving our specific business objectives.

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Can you describe your experience with digital marketing tools relevant to this role?

Absolutely! I have extensive experience with various digital marketing tools including Google Analytics for data analysis, Salesforce and HubSpot for CRM and automation, and social media management tools to drive engagement. I believe in leveraging these tools not only for campaign execution but also for tracking performance metrics and ROI, ensuring continuous improvement in our marketing efforts.

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How do you prioritize marketing initiatives within your team?

I prioritize marketing initiatives by aligning them with our overarching business goals and customer needs. Regular discussions with my team and other departments allow me to gauge the urgency and expected impact of each initiative. Additionally, I utilize project management tools to ensure transparency in progress and to efficiently allocate resources where they are most needed.

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What strategies would you implement to improve sales enablement at Lessen?

To enhance sales enablement at Lessen, I would focus on developing critical marketing assets that equip our sales team with the necessary tools to engage clients effectively. This includes creating content-rich sales materials, organizing training sessions on new product features, and ensuring that the sales team has access to real-time data regarding customer interactions and feedback.

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How would you handle a marketing campaign that is underperforming?

Handling an underperforming campaign involves a few key steps. First, I would analyze the data to identify which aspects are not meeting expectations. Based on that analysis, I would collaborate with the team to brainstorm actionable adjustments. This could involve re-evaluating our target audience, improving messaging, or amplifying our efforts on certain channels. The goal is to pivot quickly and learn from the experience.

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Can you give an example of how you have successfully managed a marketing team?

Certainly! In my previous role, I led a marketing team through a significant restructuring process. I ensured regular one-on-one meetings to understand individual strengths and areas for improvement, providing tailored coaching and development opportunities. This approach not only enhanced team morale but also significantly improved our campaign outputs, as team members felt more empowered and aligned with our goals.

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What role do analytics play in your marketing strategies?

Analytics are the backbone of any effective marketing strategy. They provide insights into customer behaviors, campaign effectiveness, and ROI, allowing us to make data-driven decisions. I implement regular reporting structures to analyze key performance indicators and adapt our strategies based on those analytics, ensuring we remain responsive to the market dynamics.

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How do you stay updated with the latest marketing trends?

I stay updated with the latest marketing trends by regularly engaging with industry publications, attending webinars and conferences, and participating in professional networks. Additionally, I follow thought leaders on social media platforms and encourage my team to share insights they come across. This collaborative knowledge-sharing approach benefits the entire team’s efforts.

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Describe your experience with event marketing.

My experience with event marketing has been extensive, from organizing intimate networking events to large-scale conferences. I focus heavily on strategic planning regarding target audiences, themes, and logistics. Ensuring that each event aligns with our marketing objectives and offers value to attendees is paramount. Post-event analytics also play a role in measuring success and learning for future events.

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How would you integrate Lessen’s technology in your marketing strategies?

Integrating Lessen’s proprietary technology into our marketing strategies can greatly enhance our client engagement efforts. I would utilize our platform’s data analytics to inform targeted campaigns, automate follow-ups based on client interactions, and create personalized digital experiences. This tech-driven approach aligns well with our brand's mission of seamless service delivery and innovation.

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At Lessen, we are on a mission to help service professionals “lessen” the burden of doing great work and property owners “lessen” the burden of servicing their properties. We are building a world-class technology platform that is fundamentally cha...

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Full-time, on-site
DATE POSTED
March 12, 2025

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