Payroll & Admin Lead

As the Payroll & Admin Lead at LevelUp, your main responsibilities include processing accurate payroll for 100+ employees, ensuring compliance with Philippine labor laws and government-mandated contributions like BIR and SSS, overseeing employee benefits administration, and supporting employees with any payroll or benefits-related inquiries. You'll also be instrumental in using HRIS to improve payroll processes and maintaining accurate audit records.

To be successful in the Payroll & Admin Lead role at LevelUp, you should have at least 5 years of experience in payroll processing and benefits administration within the Philippine context. A bachelor's degree in human resources, accounting, finance, or related fields is required. Additionally, strong knowledge of PH tax regulations and advanced proficiency in Google Sheets and HRIS systems will be vital.

At LevelUp, the Payroll & Admin Lead takes charge of the management of employee benefits, including the enrollment, updating, and termination of benefits such as HMO and group insurance. You will ensure that all benefits are processed in line with statutory requirements and keep employees informed about their options and changes in their benefits.

In the role of Payroll & Admin Lead at LevelUp, you will utilize HRIS systems extensively to streamline payroll processes and ensure accuracy. Strong skills in Google Sheets are also essential for managing payroll data, preparing reports, and analyzing information to improve operations.

LevelUp offers a collaborative and innovative team culture that values integrity, creativity, and impact. As the Payroll & Admin Lead, you will be part of a supportive environment where teamwork is encouraged, allowing you to share ideas and constantly improve payroll processes while fulfilling your role effectively.

In answering this question, emphasize your hands-on experience in payroll processing, using specific examples from your past jobs. Mention the payroll software or HRIS systems you've used, and highlight any accomplishments, such as streamlining payroll processes or resolving payroll discrepancies.

When addressing this question, discuss your methods for staying updated on Philippine labor laws, including any resources you use, and how you apply this knowledge to ensure compliance in payroll processing and benefits administration. Providing specific examples of compliance initiatives you've led in past roles can strengthen your response.

In your response, demonstrate your communication and problem-solving skills. Share your approach to managing employee inquiries, such as your methods for ensuring timely responses, documenting common queries, and using those insights to improve processes.

Here, narrate a specific example of a challenging payroll situation, outlining the problem, the steps you took to address it, and the outcomes. This shows your critical thinking and ability to handle pressure in your role as a Payroll & Admin Lead.

To answer this, talk about your experience in managing both payroll and benefits administration simultaneously. Discuss how these functions overlap and the importance of accuracy in maintaining employee satisfaction and compliance with regulations.

In your response, mention specific strategies you use to ensure data accuracy, such as double-checking entries, using reports for audits, and implementing process improvements. Real-life examples will make your answer more credible.

Discuss specific organizational tools or methods you use, such as checklists, scheduling software, or prioritizing tasks. Highlighting your ability to meet deadlines without compromising quality will demonstrate your proactive approach to organization.

Use this opportunity to provide insight into your step-by-step process for collecting, processing, and remitting government contributions like BIR, SSS, PhilHealth, and PAG-IBIG. Mention the importance of adhering to deadlines and accuracy.

In this answer, emphasize how the Payroll & Admin Lead not only handles pay but also builds trust through transparent communication about payroll processes and benefits. Discuss how this role contributes to overall employee satisfaction and engagement.

To tackle this question, share your thoughts on emerging trends in payroll and benefits, such as automation, data analytics, or the growing emphasis on employee wellness programs. Discuss how you plan to adapt to these trends in the Payroll & Admin Lead position.