Lead Software Developer

Job Summary:

JOB DESCRIPTION – LEAD SOFTWARE DEVELOPER

Location: Remote in Canada

Division: Ticketmaster NA - Festivals & GA (Front Gate Tickets)

Line Manager: Engineering Manager, Software

Contract Terms: Permanent, Full-Time, 37.5 hours per week

THE TEAM

Front Gate Tickets is North America’s leading software and operations provider for the festival market, granting 4.5M fans access to once-in-a-lifetime experiences on an annual basis. We provide technical solutions for e-commerce ticketing, access control, data management and fan engagement. We partner and run on-site operations for over 150 festivals each year and are on a massive growth trajectory matched by no one in the industry. We do it for the fans!

Front Gate Tickets is owned by Live Nation Entertainment and acts as Ticketmaster’s festival arm. We are headquartered in Austin, TX but have a mix of local and remote employees on the team and throughout the organization.

THE JOB

Our development team is responsible for designing and building the technical solutions that comprise North America’s premier festival ticketing platform. Our platform encompasses various specialties, including e-commerce, box office management, marketing and fulfillment services, and on-site access control. We are seeking an individual who is passionate about expanding our industry-leading platform to the next generation.

WHAT YOU WILL BE DOING

• Develop RESTful API endpoints and data processing jobs.
• Serve as part of a cross functional agile team; actively participate in all ceremonies.
• Collaborate with infrastructure team members to build robust CI/CD pipelines.
• Lead with senior level discipline leaders to define best practices and execute accordingly.
• Assist quality assurance efforts via unit test implementation and data quality efforts.
• Contribute to a culture of excellence through the pursuit, utilization, and sharing of new skills and ideas.

Our job descriptions evolve with our business needs and priorities. In addition to the description above, your role may include additional duties, responsibilities, projects and team support as needed.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• 8+ years of experience working with productive software engineering teams and writing high-quality software.
• Experienced Laravel/PHP is a must and will enable you to hit the ground running!
• Effective communicator, written and oral, as this role will be working closely with people from all over the organization.
• Demonstrated ability and familiarity with the following:
  • Collaborative project and architecture planning,
  • Prevailing back-end best practices and design patterns,
  • Object oriented programming principles,
  • Version control tools and best practices,
  • Application and data architecture,
  • Agile methodologies,
  • Cloud infrastructure architecture, and
  • Various testing methodologies.
• An independent, fast-learning, self-starter who takes ownership over solving hard problems.
• Familiar with the following technologies and programming languages such as Gitlab/Jenkins, AWS, React, JavaScript, and Node.js.

YOU (BEHAVIOURAL SKILLS)

• Are Passionate – A love for your craft that pushes you to strive for elegance and quality in your work.
• Thrive in Teams – Collaborate with others in a respectful manner and openly share information amongst the team to assist in achieving Ticketmaster goals and objectives.
• Are Inquisitive – A forever student, always seeking to learn, hone and level up existing skill set.
• Enjoy Problem Solving and Innovation – Gathering appropriate perspectives and insights and seeking win-win solutions by remaining open to alternative approaches and being proactive in generating new ideas. 
• Get Excited – About testing deployments, and shipping code!

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. 

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email accessibilitycanada@ticketmaster.ca. Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered.