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Job details

Payroll Specialist

LivePerson is the global leader in enterprise conversations, seeking a Payroll Specialist to assist in payroll functions. Ideal candidates are organized, self-motivated, and eager to contribute solutions.

Skills

  • Experience processing payroll
  • Proficiency in Microsoft Office and Google products
  • Attention to detail
  • Excellent communication skills

Responsibilities

  • Process tax changes, wage garnishments, deductions, and direct deposits
  • Establish and maintain payroll files
  • Coordinate information workflow with HR
  • Ensure accurate and timely payroll processing
  • Provide support and training for employees

Benefits

  • Health insurance (medical, dental, vision)
  • 401K and ESPP
  • Flexible PTO policy
  • Tuition reimbursement and professional development resources
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$66500 / YEARLY (est.)
min
max
$63000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Payroll Specialist, LivePerson

At LivePerson, we're on the lookout for an enthusiastic Payroll Specialist to join our dynamic team! As a leader in the Conversational AI space, we power billions of conversations monthly for brands like HSBC, Chipotle, and Virgin Media. Our Payroll Specialist will play a crucial role in ensuring our employees are compensated accurately and on time while embodying our core values of integrity, collaboration, and innovation. You will support our Global Payroll Manager by handling all payroll related tasks, including processing tax changes and deductions, maintaining payroll files, and coordinating with HR to ensure smooth information flow. We value self-motivated individuals with excellent communication skills who can analyze data and engage with our team members about pay-related inquiries. Your attention to detail will shine as you help us meet payroll deadlines and guide employees through resources for any questions they might have. Plus, there will be opportunities to assist in company-wide payroll initiatives and provide support during audits. If you have 1-2 years of payroll processing experience and are comfortable with Microsoft and Google products, you're well on your way to joining our remote team in the U.S. Offering a flexible work-life balance and comprehensive benefits, LivePerson fosters a culture where everyone is encouraged to grow and thrive. So, if you're ready to drive success together, we can't wait to hear from you!

Frequently Asked Questions (FAQs) for Payroll Specialist Role at LivePerson
What are the key responsibilities of a Payroll Specialist at LivePerson?

As a Payroll Specialist at LivePerson, you will handle various payroll functions including processing tax changes, wage garnishments, and direct deposits. You will maintain payroll files, coordinate with HR, and ensure the accurate and timely closing of payroll on a semi-monthly or monthly basis. Additionally, responding to pay-related inquiries from employees and assisting in company-wide payroll initiatives are vital parts of your role.

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What qualifications do I need to apply for the Payroll Specialist position at LivePerson?

To be a successful candidate for the Payroll Specialist role at LivePerson, you should have 1-2 years of payroll processing experience and be comfortable using Microsoft and Google products. Attention to detail, excellent communication skills, and a team-oriented approach are also necessary. Familiarity with platforms such as Ultimate Software and ActivPayroll would be a plus!

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How does the Payroll Specialist role at LivePerson support team collaboration?

The Payroll Specialist at LivePerson plays an integral role in facilitating communication between the payroll department, HR, and employees. By coordinating information workflows and responding to inquiries related to payroll, this position ensures that everyone is on the same page, ultimately enhancing team collaboration and fostering a supportive workplace culture.

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What kind of benefits can I expect as a Payroll Specialist at LivePerson?

Working as a Payroll Specialist at LivePerson comes with an extensive benefits package including health insurance, 401K options, parental leave, and tuition reimbursement. Additionally, you will have access to resources for personal well-being and development, creating a well-rounded support system for your career and personal growth.

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What is the work environment like for a Payroll Specialist at LivePerson?

LivePerson values a flexible work environment where employees can excel and discover their full potential. As a remote Payroll Specialist, you'll enjoy the work-life balance tailored to your needs, supported by a culture that celebrates inclusivity, collaboration, and innovation among its employees.

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Common Interview Questions for Payroll Specialist
Can you describe your experience with processing payroll?

When addressing your experience with payroll processing, be sure to highlight specific examples of your previous roles where you handled payroll tasks. Discuss the systems you've used, the types of payroll processes you've managed, and how you've ensured accuracy and compliance in your work.

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How do you handle sensitive information related to payroll?

In answering this question, emphasize the importance of confidentiality and integrity in payroll. Talk about the measures you take to protect sensitive information, such as adhering to company policies and using secure systems for maintaining payroll data.

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What tools do you use for payroll processing?

Discuss any payroll software you have experience with, such as Ultimate Software or ActivPayroll. If you've used Microsoft Excel for data analysis, mention specific tasks you performed, highlighting your familiarity with spreadsheets in your payroll execution.

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How do you prioritize tasks when dealing with payroll deadlines?

Convey your time management strategies, such as creating a checklist or using project management tools to stay organized. Discuss how you ensure accuracy while meeting tight deadlines, perhaps mentioning any experiences of overcoming challenges related to payroll timeliness.

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Can you explain how you would respond to an employee questioning their pay?

When responding to this question, show that you understand the importance of clear communication. Explain how you would first listen to the employee's concern, access relevant payroll information, and provide a thoughtful, accurate response that addresses their inquiry.

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What steps would you take to ensure the accuracy of payroll data?

Outline your process for verifying payroll information, such as double-checking entries against source documents and cross-referencing data for discrepancies. Mention any experience you have in auditing payroll data or collaborating with HR for updates.

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Describe a time when you identified a problem in payroll processing and how you resolved it.

In this situation, share a specific example where you noticed an issue—whether it was a calculation error or a delay in processing. Discuss the actions you took to rectify the situation and how you communicated with affected employees throughout the resolution process.

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How do you stay informed about changes in payroll regulations?

Explain your strategies for staying current with payroll regulations, such as subscribing to professional payroll organizations, attending workshops, or participating in related webinars. This shows your commitment to compliance and professional development.

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Why do you want to work as a Payroll Specialist at LivePerson?

Use this question as an opportunity to express your enthusiasm for LivePerson's mission and culture. Discuss how the company’s focus on innovation and employee well-being aligns with your professional values and career aspirations.

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What qualities do you think are essential for a successful Payroll Specialist?

Highlight qualities such as attention to detail, communication skills, and the ability to handle sensitive information. Discuss how these traits contribute to effective payroll processing and support a positive workplace culture, particularly at LivePerson.

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LivePerson helps brands create Curiously Human™ digital experiences. We want to give every person a trusted and loving conversational AI that would help them fulfill their most important intentions around things like their health, finances, and r...

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$63,000/yr - $70,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 18, 2024

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