Sr. Associate (People Ops, HR Generalist, HR Tech)

While this is a remote-first role, we can only consider candidates geographically located the following states:  FL, GA, SC, NC, NH, MA, RI.

Let us introduce ourselves. 

livingHR is the remote-first, professional services “work agency” created to make work better. We have served over 400+ organizations to provide human-centric, future-of-work ready, HR-managed services, professional services, and products to augment HR and People functions around the world.  

livingHR believes in taking exceptional care of our team so they can take exceptional care of our clients, partners, and communities. We are adaptable, entrepreneurial, and always looking to iterate and make improvements, which can come with a lot of change (for the better). If you are looking for a role where no day is ever the same, and you prescribe to the idea that variety is the spice of life, then you will likely enjoy our way of working. The people who find the most success here are those who are willing to be a part of a team, where no task is too big or too small, and feedback is welcomed.

To learn more about our Culture Code, Cares Campaign, and our WeBelong work in Diversity, Equity, and Inclusion visit our website: https://livinghr.com/.  

As a full-time team member, we offer you:  

Autonomy & Flexibility: We call it, WfWiMS “Work from Where it Makes Sense,” a philosophy we have had in play since our inception in 2009, and we have no plans to change. This flexibility comes with a responsibility to self-manage and be an exceptional performer. We work remotely and have offices in our hub markets if you want to come in or go onsite with a client and from time to time, we do that too. 

Compensation: Competitive, fair, and transparent base salary plus incentives for account growth, retention, and client referrals. 

Comprehensive Benefits: We provide a wide range of benefits, including medical, dental, 401k, STD/LTD, life, and telehealth mental health counseling.

Unlimited PTO/Paid Holidays: We encourage you to use your time, with a minimum requirement, and provide *23 paid holidays. 

A Culture of Impact and Humanity: We care about the impact we make and the humanity we extend to each other, our clients, and our broader community. Learn more about the culture here: https://livinghr.com/culture.  

Overview 

We are seeking a Senior Associate who will be responsible for executing tasks to ensure successful delivery of livingHR products and solutions to clients. This role is instrumental in completing quality work within established timelines to maintain a high level of client satisfaction. You will collaborate with the project team to understand client needs and have the skills to develop deliverables independently. You will be able to manage multiple projects simultaneously and prioritize tasks effectively.

This client facing role will have experience in People Ops, HR Tech, and general HR.

• Partner with the client experience team to understand and support client needs, delivering quality work that exceeds client expectations.
• Utilize a combination of strong HRBP and People Operations experience to assist clients in aligning HR strategies with business strategy.
• Execute strong time management skills and organization that ensures assigned deadlines and budgets are met
• Research and present information and ideas to assist in team and client decision-making processes.
• Independently manage and execute multiple project assignments, ensuring quality deliverables are produced on time and within budget.
• Interact professionally with clients, establishing and maintaining strong relationships.
• Mentor and guide junior team members, fostering their professional growth and development.
• Support project teams in efforts to continuously improve client satisfaction demonstrated through livingHR service delivery KPIs (NPS, client retention, account growth, client referrals, etc.).

• Bachelor's degree in a related field.
• Proven experience (3+ years) in professional services, RPO or PEO, with a track record of successful project delivery and high client satisfaction.
• Experience in client facing delivery or consulting role, ability to manage multiple projects at once.
• Strong ability to collaborate with team members, understanding the importance of completing work on time and within budget.
• Demonstrated ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Solid HR Generalist knowledge and experience, with the ability to leverage this expertise to impact client outcomes.
• Excellent communication skills, both verbal and written, with the ability to present ideas clearly and professionally.

Our Process  

Step 1: Click that “apply” button if the role is right, the compensation is in range, and you want to make an impact! We know job searches can be tough. While we wish we could personally respond to every candidate, we will only reach out to candidates that meet or exceed the requirements and align with where livingHR has hub offices (https://livinghr.com/locations). We have also built a career transition portal to help everyone in their search for their next role. Check it out: https://livinghr.com/career-transition-portal 

Step 2: Stay connected! 

Follow us on social: https://www.linkedin.com/company/livinghr/ | https://www.instagram.com/livinghrinc | https://www.facebook.com/livinghrinc/  

Check out our Careers page for additional opportunities: https://livinghr.com/careers  

Step 3: If you are selected for a phase 1 interview, one of the compassionate humans on our team will reach out to you to confirm your interest, requirements, desired comp, etc., and will determine the best next steps. Candidates who move forward in this process will likely start with a virtual interview via Zoom. This virtual interview could be with one or two livingHR team members and we’ll seek to truly get to know one another, share more about the opportunity, and answer any questions you have. 

Step 4: We will provide transparent and timely communication as we go. The process looks a bit different for each role but generally, we want you to meet a cross-functional representation of the team, take an assessment, and share some work samples. We can’t wait to learn more about you! 

If you need assistance or any accommodations with this application, we’re here and so happy to help. Contact us at talent@livinghr.com.