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Senior Manager, Growth Strategy and Operations

About Lyra Health

Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 17 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.


About the Role

Lyra is looking for a Strategy and Operations Sr. Manager to advise and drive the long-term growth strategy for our Lyra Care clinical programs. The ideal candidate has a proven track record as a strong strategic advisor and problem solver, who can break down ambiguous growth challenges into actionable, data driven solutions for an executive audience. This person is energized by tackling hard / ambiguous problems, understanding all of the drivers to sustainably grow clinical programs, a dynamic work environment, and expanding access to high-quality mental health care.


Responsibilities
  • Serve as key advisor to program leadership on their growth strategy by owning operational forecast models and relevant analyses
  • Obsess over how programs are performing against forecast and why, and incorporate learnings to project forward-looking program health
  • Drive high-priority strategic projects to help programs achieve growth goals across clinical programs (e.g., evaluation of pricing model, strategic review of each program’s cost structure, etc.)
  • Lead our team’s operational forecast pillar as a ‘player-coach’, including the mentorship and people management of current team member
  • Lead cross-functional partnerships with finance and operations teams to support short and long-term planning


Qualifications
  • 8+ years experience in management consulting, corporate strategy, digital health, or related experiences. Healthcare experience a plus, but not required
  • Highly organized self-starter; able to multitask and prioritize in a dynamic environment
  • Proven success in owning end-to-end strategic projects, including structuring ambiguous, complex problems, executing relevant analytics, and conveying clear recommendations for executive audiences
  • Strong quantitative analytical skills (Excel/Google sheets/ SQL a must), including experience in advanced financial modeling skills
  • Strong project management skills with a demonstrated ability to manage relationships across cross-functionally and support execution of strategic projects
  • Proven success developing and/or improving processes, with a desire to inspire change across the organization
  • Passion for expanding access to high-quality mental health care
  • MBA preferred but not required


$134,000 - $205,000 a year
The anticipated annual base salary range for this full-time Senior Manager, Growth Strategy and Operations is $134,000 - $205,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may be eligible for discretionary bonuses.

Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:

-Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
-Lyra for Lyrians; coaching and therapy services
-Equity in the company through discretionary restricted stock units
-Competitive time off with pay policies including vacation, sick days, and company holidays
-Paid parental leave
-401K retirement benefits
-Monthly tech stipend
-We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food and snack deliveries each month, regular community celebration…and more!

We can’t wait to meet you.

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.


By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."

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Average salary estimate

$169500 / YEARLY (est.)
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$134000K
$205000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager, Growth Strategy and Operations, Lyra Health

At Lyra Health, we're shifting the landscape of mental health care, and we're searching for a Senior Manager, Growth Strategy and Operations to help us drive this exciting mission. In this remote role, you’ll play a pivotal part in advising the leadership team on how we grow our Lyra Care clinical programs while working with some of the best names in the business. Imagine being the key advisor who dives deep into operational forecast models, analyzes program performance, and projects future health for our offerings. You’ll tackle complex growth challenges, shape strategic initiatives, and motivate our team to achieve their goals through mentorship. Collaboration is at the heart of what we do, so expect to partner with finance and operations teams to ensure Lyra’s long-term success. Your adept analytical skills will empower you to manage relationships across functions and execute strategic projects that enhance access to top-notch mental health care. If you possess a knack for distilling ambiguity into actionable insights and have at least 8 years of experience in management consulting or corporate strategy, we want to hear from you. your journey with Lyra will be rewarding, offering a competitive salary, generous benefits, and the chance to make a real difference for millions of people who seek emotional well-being at home and work.

Frequently Asked Questions (FAQs) for Senior Manager, Growth Strategy and Operations Role at Lyra Health
What are the key responsibilities of the Senior Manager, Growth Strategy and Operations at Lyra Health?

The Senior Manager, Growth Strategy and Operations at Lyra Health plays a crucial role in advising program leadership on growth strategies. Key responsibilities include owning operational forecast models, driving high-priority strategic projects, mentoring team members, and collaborating with finance and operations teams for effective short and long-term planning.

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What qualifications are required for the Senior Manager, Growth Strategy and Operations position at Lyra Health?

To qualify for the Senior Manager, Growth Strategy and Operations role at Lyra Health, candidates should possess over 8 years of experience in fields like management consulting or corporate strategy. Strong analytical skills, project management experience, and a passion for expanding access to mental health care are also essential. An MBA is preferred but not mandatory.

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What is the expected salary range for the Senior Manager, Growth Strategy and Operations role at Lyra Health?

The anticipated salary range for the full-time Senior Manager, Growth Strategy and Operations at Lyra Health is between $134,000 and $205,000 per year. However, the final compensation may vary based on skills, qualifications, experience, and location.

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What benefits does Lyra Health offer for the Senior Manager, Growth Strategy and Operations role?

Lyra Health provides generous benefits for the Senior Manager, Growth Strategy and Operations position, including comprehensive healthcare coverage, equity options, competitive paid time off, paid parental leave, a 401K retirement plan, and various well-being perks to promote a healthy work-life balance.

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How can one apply for the Senior Manager, Growth Strategy and Operations position at Lyra Health?

To apply for the Senior Manager, Growth Strategy and Operations position at Lyra Health, candidates can visit the careers section on the Lyra Health website or reach out directly via their recruitment contact channels. Ensure your application showcases relevant experience and aligns with our mission.

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Common Interview Questions for Senior Manager, Growth Strategy and Operations
Can you describe your experience with operational forecasting relevant to the Senior Manager role at Lyra Health?

When answering this question, highlight your previous roles where you developed and managed forecasting models, focusing on the methodologies you used and their impact on business decisions. Use specific examples that demonstrate your analytical skills.

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How do you approach solving complex problems in growth strategy?

Explain your structured approach to problem-solving, including identifying the core issues, analyzing data, and collaborating with stakeholders. Sharing a specific example of a complex challenge you've tackled can illustrate your capability effectively.

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What techniques do you use for creating actionable strategic project outcomes?

Discuss your project management methodology, such as Agile or Waterfall, and provide examples of how these techniques have led to successful project outcomes in your previous roles, particularly within strategic contexts.

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How would you mentor a team member facing challenges in their role?

Emphasize the importance of understanding the underlying issues and fostering an open dialogue. You can share a brief anecdote of a past mentoring experience that highlights your supportive and constructive approach.

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What strategies would you employ to enhance collaboration between finance and operations teams?

Discuss the importance of communication and transparency in fostering collaboration. Provide examples of past experiences where you successfully bridged gaps between teams to drive strategic objectives.

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In your view, what are key trends shaping the digital health landscape?

Share your insights on current trends such as telehealth growth, personalized care, and data privacy, and connect them to Lyra Health’s mission to provide high-quality mental health care.

Join Rise to see the full answer
Can you give an example of a successful strategic initiative you led?

Detail a specific strategic initiative, discussing your role, the steps you took, the challenges faced, and ultimately, the positive outcome achieved. Highlight your contributions and the impact on the organization.

Join Rise to see the full answer
How do you ensure that a growth strategy is aligned with a company’s mission and values?

Explain your process of integrating the company’s mission into the strategic planning phases. Discuss how you make sure team members understand the overarching values that guide decision-making.

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Describe how you manage competing priorities in a dynamic work environment.

Illustrate your prioritization techniques, such as leveraging frameworks like Eisenhower Matrix or Agile principles, and discuss times when you effectively balanced multiple projects without sacrificing quality or deadlines.

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Why do you want to work for Lyra Health as a Senior Manager, Growth Strategy and Operations?

When answering this question, convey your enthusiasm for Lyra’s mission of improving mental health care access. Share how your values align with the company and the specific aspects of the role that excite you, making it personal yet professional.

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Lyra Health is the leading provider of Workforce Mental Health benefits, available to more than 15 million people worldwide. The company offers a full spectrum of care offerings, from preventive to severe.

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BADGES
Badge ChangemakerBadge Flexible CultureBadge Future MakerBadge Innovator
CULTURE VALUES
Inclusive & Diverse
Mission Driven
Feedback Forward
Fast-Paced
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability Insurance
Mental Health Resources
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Equity
Maternity Leave
Paternity Leave
Some Meals Provided
Snacks
Social Gatherings
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 18, 2024

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