Outside Sales Representative - Des Moines, IA

As an Outside Sales Representative at Mad City Windows and Baths, your key responsibilities will revolve around meeting with customers in their homes to assess their home improvement needs. You'll showcase our exceptional products, provide expert recommendations, and deliver outstanding customer service throughout the sales process. Additionally, you'll receive pre-set, pre-qualified appointments, eliminating the need for cold calling or door knocking.

Candidates looking to join Mad City Windows and Baths as an Outside Sales Representative should have experience in in-home sales or business-to-consumer sales. A self-motivated attitude and exceptional customer service skills are crucial, as well as the ability to meet and exceed predetermined goals without requiring close supervision. Availability for evening and Saturday appointments is also essential.

Outside Sales Representatives at Mad City Windows and Baths can anticipate an average annual earning range of $140K to $280K, with top performers making upwards of $450K. The compensation package includes a base salary, uncapped commissions, and bonuses—all tailored to reward hard work and dedication in a motivating sales environment.

Mad City Windows and Baths offers its Outside Sales Representatives a comprehensive benefits package that includes medical, dental, and vision insurance, short and long-term disability, and life insurance. There's also a 401k retirement plan with company match, rewards for wellness program participation, paid vacation, holidays, and company-sponsored vacations, plus incentive trips to recognize high achievers.

Mad City Windows and Baths provides robust support for its Outside Sales Representatives through a state-of-the-art training program that equips them with the knowledge and skills necessary for success. The company fosters a high-performing culture and values its team members, aiming to create an environment where individuals can thrive and make their mark in the home improvement industry.

It's crucial to build trust and rapport with potential customers. I start by actively listening to their needs and concerns, showing genuine interest in their home improvement desires. By asking open-ended questions and relating to their experiences, I create a comfortable environment, making it easier for them to express their thoughts and feel valued.

In my previous roles, I successfully employed a consultative sales approach. This strategy involves educating customers about products while understanding their unique needs. By highlighting how our solutions can specifically address their challenges, I’ve found that customers are more receptive to making a purchase.

When a customer is hesitant to close the sale, I remain calm and focused. I ask clarifying questions to pinpoint their concerns and address them head-on. Providing additional information, testimonials, or even a trial of the product can help ease their hesitation and encourage them to make a confident decision.

Handling objections effectively is a key part of the sales process. I listen carefully to the customer's objections, empathize with their concerns, and clarify misunderstandings. Then, I provide solutions or reassurances that align with their needs, which often helps to refocus the conversation towards closing the sale.

I utilize CRM software to keep track of all my leads and follow-up actions. This allows me to maintain organized records of each interaction and schedule reminders for follow-ups. Additionally, I prioritize leads based on their readiness to buy, ensuring I’m targeting my efforts effectively.

Staying motivated during tough times in sales can be challenging, but I keep my focus on my goals and remind myself of past successes. Regularly reviewing my performance metrics helps me identify areas for improvement. Surrounding myself with supportive colleagues and participating in team events also boosts my morale and motivation.

I prioritize competing sales opportunities by evaluating their potential value and timelines. I focus first on leads that are most likely to convert in the short term while keeping long-term relationships in mind. This way, I ensure I’m maximizing my efforts for immediate results while nurturing ongoing opportunities.

I believe I’m a great fit for the Outside Sales Representative role at Mad City Windows and Baths because of my extensive experience in in-home sales and my passion for home improvement. My track record of exceeding sales targets, coupled with my commitment to providing exceptional customer service, aligns perfectly with the company’s values and goals.

To educate customers about our products, I focus on providing clear, concise information that addresses their specific needs. I avoid jargon and tailor my approach based on their understanding. Utilizing visual aids and product demonstrations can also help convey the benefits of our offerings in an engaging way.

During my sales presentations, I take a consultative approach, which involves engaging the customer in a dialogue. I encourage questions, emphasize how our products can fulfill their needs, and create an interactive experience. This keeps the customer involved and allows me to customize my pitch based on their responses.