Manager, Consultant Relations

Manulife Investment Management is seeking a Manager, Consultant Relations, to work within the Consultant Relations Team.  The individual will work closely with the Head of Consultant Relations, Canada and will help oversee the development and execution of the consultant relations strategy.  The individual will work closely with the existing consultant relations, institutional sales and relationship management teams.  The individual will support driving ratings and new business for our institutional investment management business with a focus on the consultant market.

The role will require leveraging resources across Canadian and Global WAM to deliver the expected outcomes.

Position Responsibilities:

• Primary internal/home office contact and liaison to the wider Manulife Investment Management enterprise with a focus on consultant deliverables

• Prepare consultant meeting materials, oversee RFI/RFP’s and ad hoc consultant information requests.  Work closely with other team members on relevant prospective consultant requests 

• Monitor status and success of Requests for Proposal and Due Diligence Questionnaires

• Engage new consulting firms and work with existing consultant team to achieve capital raising objectives

• Maintain responsibility for business channel knowledge, monitoring key performance indicators (KPIs) for the channel and periodic reporting of KPIs, business pipeline and progress to plan.

• As needed, facilitate consultant meetings, both onsite and in the field

• Participate in team projects to enhance best practice execution

• Develop, and maintain strong and trusting relationships with MIM’s investment, marketing, sales, client service, compliance, legal and operations professionals 

• Ensure that communication and brand building support the mission, values and culture of Manulife Investment Management.

• Occasional travel, less than 5%

Qualifications:

• Functional knowledge of capital markets

• Strong interpersonal and presentation skills

• Ability to package and deliver information in a client-friendly manner

• Ability to work independently

• Curiosity and problem-solving ability

• Team attitude

• Progress towards professional designations or continuing education a plus (CFA, CIMA, MBA, MSF)

• Relevant industry experience in the asset management industry, eight years minimum preferred

• Relevant experience in a client relations or sales environment

• Understanding of sales and marketing process

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.