Associate Product Manager

As an Associate Product Manager at John Hancock Life Insurance Company, you'll support product development initiatives by ensuring projects are implemented effectively and resolving any arising issues. Your responsibilities will include assisting with product presentations, conducting user acceptance testing, and facilitating communication between various departments like Distribution, Operations, and Marketing. You'll play a crucial role in product research and development efforts, which is essential for driving the success of our life insurance products.

To be considered for the Associate Product Manager role at John Hancock, you should hold at least a bachelor’s degree or have equivalent experience. A minimum of 4 years of experience in the insurance industry is also essential. Preferred qualifications include strong knowledge of the life insurance brokerage marketplace, technical comprehension of insurance products, and proficiency in Microsoft PowerPoint and Excel. Excellent written and interpersonal communication skills are vital for interfacing with both technical and non-technical stakeholders.

At John Hancock, we are committed to empowering our employees to learn and grow in their careers. As an Associate Product Manager, you will gain access to various training programs and mentorship opportunities, allowing you to expand your skills in product management and development. We recognize and support career advancement in a flexible environment where inclusion and well-being are our core values. Join our global team and shape the future you want to see!

The working environment for an Associate Product Manager at John Hancock is collaborative and dynamic. You'll engage with multiple departments, fostering relationships that enhance collective efforts in product development. Our hybrid working arrangement allows for flexibility, and we prioritize creating a workspace that supports both productivity and well-being. Being part of our diverse team means you'll experience an inclusive culture that values every individual's contribution.

The salary for an Associate Product Manager at John Hancock ranges from $71,550 to $119,250 USD, depending on various factors like experience and market conditions. In addition to competitive compensation, we offer a generous benefits package that includes health, dental, and vision coverage, retirement savings plans, and paid time off. Our employees also benefit from wellness initiatives, mental health support, and opportunities for career advancement, contributing to a balanced work-life experience.

In interviews for the Associate Product Manager position, highlight your relevant experiences in product management or the insurance industry. Discuss specific roles where you supported product development initiatives, managed projects, or collaborated across departments. Be sure to outline how these experiences have prepared you for the responsibilities you will encounter at John Hancock.

In response to this question, emphasize your problem-solving skills and ability to prioritize tasks. Discuss how you would assess the situation, identify bottlenecks, and collaborate with team members to develop a recovery plan. Show that you're proactive in seeking solutions and communicating effectively with stakeholders.

Here, focus on your approach to research and analysis. You might highlight how you gather customer feedback through surveys or focus groups and analyze market trends to inform product features. Emphasizing a customer-centric mindset will demonstrate your commitment to creating valuable insurance products at John Hancock.

Mention specific software tools you're familiar with, such as Microsoft Excel or data visualization tools. Discuss strategies for analyzing large datasets effectively and how you've used insights from data analysis to make informed product decisions in past roles.

When answering, narrate a real experience where you collaborated with multiple departments, such as Marketing or Operations. Detail the challenges you encountered, how you navigated differences in goals or priorities, and the successful outcome achieved through teamwork.

Highlight the importance of clear communication. Discuss how you would establish regular check-ins, share project updates, and use collaborative tools to ensure stakeholders remain engaged and informed throughout the product development process.

Discuss your approach to prioritization, which may include evaluating projects based on deadlines, impact, and resource availability. Sharing an example where you successfully managed multiple tasks will illustrate your time management skills.

In your answer, emphasize the resonation with your audience. Discuss the importance of clarity, ensuring that the key value propositions are communicated effectively, and tailoring messages to suit different stakeholder needs.

Here, detail your methodology for user acceptance testing, including identifying criteria for success, gathering user feedback, and iterating on the product. Showcase how you would collaborate with users and stakeholders to refine the product pre-launch.

Share your passion for product management and helping customers through innovative insurance solutions. Relating personal experiences or stories that inspire your commitment to the field can resonate well with interviewers and show your enthusiasm for the role.