Business Insurance Client Executive

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Business Insurance Client Executive (Non-Sales) at Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

Applicants must be within driving distance to our Alpharetta, GA office to be considered for this role and have the ability to commute to the office a minimum of three days per week.

A day in the life.

As a Business Insurance Client Executive (Non-Sales), you will:

• Marketing - Initiate and manage the overall marketing process with a technical understanding of industries and coverages and the ability to develop and build upon relationships with carriers.  Effective negotiation and strong placement skills along with the ability to prepare client proposals are essential.
• Client Service – Manage day to day client relationships by providing high level of service and responsiveness to client’s needs.  Provide commentary on coverage inquiries, contract review, analytics and market feedback, offer guidance on claims and risk control and coordinate administrative questions with Account Managers.  Ability to work independently of Producer on own book of business.
• Coordination with Producer – Manage Producer expectations, effectively anticipate client needs and work with account team towards accomplishing production, retention, growth, and client service goals.
• Proposals – Coordinate and produce insurance proposals, stewardship reports, analytics/benchmarking, market commentary and other client deliverables.  Be prepared to assist Producer on calls and client meetings.  Review and evaluate submissions and proposals prepared by Account Managers.
• Sales Calls and Presentations – with Producer or independently as needed
• Provide Loss Analysis/Stratification Information – Quantify client exposures and claim data to provide appropriate loss analysis, stratification and analytical output for clients.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• 7-10 years of commercial property and casualty insurance brokerage or agency experience in marketing, consulting and risk management
• High School Graduate.  College degree is preferred but not required
• CPCU, CIC or ARM Designations preferred
• Ability to work in a faced paced environment with an attention to detail and accuracy
• Extensive computer skills, excellent communication skills, effective presentation and negotiation skills, ability to lead others, problem solver, multi-tasked, flexibility in working with different personalities, strong customer loyalty, self-motivated, high level of professionalism, ability to anticipate client needs
• Extensive knowledge of how insurance products are utilized and administered. Extensive knowledge of markets and marketing techniques
• Proficiency with agency management software (Sagitta, Image Right)
• A shared commitment to company values; Integrity, Collaboration Passion, Innovation, Accountability

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.  

Some benefits included in this role are:

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

• https://www.instagram.com/lifeatmma/
• https://www.facebook.com/LifeatMMA
• https://twitter.com/marsh_mma
• https://www.linkedin.com/company/marsh-mclennan-agency/

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMASE