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Job Coach (Entry Level)

Company Description

Job Title: Job Coach

Company: atWork Australia

Location: Katanning, WA

Salary: Competitive Salary + KPI bonus incentives

 

Who we are:

atWork Australia is a leading employment services provider working with Australians living with disability, injury, health condition or those who require additional support, across the nation. We empower our clients, supporting them to build better working lives. 

To do that, we work with people to identify their goals and aspirations, build skills and job-readiness, and support them through interviews and into employment. We also work with prospective employers to ensure their needs for recruiting new team members are met. In short, our approach is to support a person in the way that best helps them transform their life, in pursuit of our belief that work’s for everyone. 

Job Description

This is an on-site position

The Position:

We have an exciting opportunity to join our Job Coach team in Katanning.  If you’re looking for work with purpose, that has the ability to change peoples’ lives for the better, we want to hear from you. The right person has great opportunity for career progression within the team.

The Job Coach’s role is to guide our clients towards job- readiness and enabling opportunities for employment once they are ready for work. As one of our Job Coaches, you will be at the forefront of our services, working one-on-one with clients to provide support for a sustainable career. 

On a typical day as a Job Coach you might be:  

  • Encouraging and motivating participants through appropriate activities to find their own employment; 
  • Building relationships with local employers to source job opportunities for our clients; 
  • Reverse marketing clients to employers; 
  • Placing participants into sustainable employment leading to outcomes;  
  • Ensuring all activity is appropriately recorded, documented and adheres to compliance and/or contractual requirements; and 
  • Ensuring our clients, employers and those we work with, receive exceptional service at every stage of the process. 

You will be working with a vibrant, collaborative and goals focused team of employment services professionals from diverse backgrounds, who are all seeking to have an impact in the diversity and inclusion space. 

Qualifications

Attributes and Experience:

  • Experience in customer service or a client facing role,
  • Happy and confident liaising with multiple external and internal stakeholders; 
  • Confident working to KPIs 
  • An overall desire to be part of our broader atWork Australia family, with a true belief in our purpose: to connect people and business, so both can thrive; and 
  • Hold a current Drivers Licence.  

Additional Information

What we will give you:

  • On the job training as well as ongoing career development and national opportunities;  
  • Access to MedHealth Academy including your own professional development plan, inclusive of individual training and mentoring; 
  • Job stability and guaranteed full-time hours; 
  • Achievable quarterly incentive scheme; 
  • Access to a range of benefits including discounts for health insurance, access to psychology services, ability to purchase additional leave, roadside assistance and paid parental leave.  

APPLY NOW 

If this sounds like the role for you, please select the ‘Apply for this job’ button to upload your resume. You can also find out more about atWork Australia here: www.atworkaustralia.com.au 

A fantastic place to work. 

atWork Australia strives to create a working environment that is supportive, friendly and focused on everyone working together as a team. We foster a fun yet high-performing culture, where we work together, collaborate, and help each other thrive. 

A passion for helping people. 

We put our clients, the people we support, at the center of all we do and don’t stop until they find a lasting and fulfilling job. If you have passion for helping people, the drive to successfully advocate for others, and a willingness to build relationships, applying for a role as a Job Coach might be your best move yet.  

 

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.
 

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Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Job Coach (Entry Level), Medhealth

Join atWork Australia as a Job Coach in Katanning and take on a fulfilling role that allows you to make a genuine difference in people's lives! As a Job Coach, you’ll work one-on-one with clients to help them become job-ready and connect them with employment opportunities that suit their skills and aspirations. Your daily tasks will include motivating participants, building relationships with local employers, and documenting progress while ensuring compliance with our standards. Imagine leaving work each day knowing you've empowered individuals to pursue fulfilling careers while collaborating with a vibrant team dedicated to inclusion and diversity. If you’re enthusiastic about helping others and have a knack for customer service, this entry-level position is perfect for launching your career! With job stability, continuous training, and opportunities for development all within a friendly and supportive environment, your journey with atWork Australia could be both rewarding and transformational. Don't miss out on this chance to join a passionate team and turn your desire to help others into a fulfilling career. Apply today and start making an impact!

Frequently Asked Questions (FAQs) for Job Coach (Entry Level) Role at Medhealth
What does a Job Coach do at atWork Australia?

A Job Coach at atWork Australia plays a crucial role in guiding clients toward job-readiness and sustainable employment. They work closely with participants to provide support through motivational activities, help build essential skills, and foster relationships with local employers to create job opportunities.

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What qualifications are needed to become a Job Coach at atWork Australia?

To become a Job Coach at atWork Australia, candidates should have experience in customer service or a client-facing role, demonstrate confidence in liaising with stakeholders, be comfortable working towards KPIs, and possess a current Drivers Licence. A passion for helping others is essential.

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How does atWork Australia support the career development of Job Coaches?

atWork Australia offers extensive career development opportunities for Job Coaches, including on-the-job training, access to MedHealth Academy for professional development, and mentoring programs, ensuring each coach has a clear path for growth within the organization.

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What kind of work environment can a Job Coach expect at atWork Australia?

At atWork Australia, Job Coaches enjoy a supportive, friendly workspace that emphasizes teamwork, collaboration, and a high-performance culture. The organization values inclusion and diversity, making it a fantastic place for all employees to thrive.

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What benefits do Job Coaches receive at atWork Australia?

Job Coaches at atWork Australia receive competitive salaries, KPI bonus incentives, full-time job stability, access to various benefits such as health insurance discounts, additional leave, and paid parental leave, enhancing their overall job satisfaction.

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Common Interview Questions for Job Coach (Entry Level)
Can you describe your experience in customer service as it relates to the Job Coach role?

When answering, reflect on specific instances where you've successfully engaged with clients or stakeholders, highlighting your ability to empathize and solve problems effectively while ensuring excellent service.

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How would you motivate clients who are struggling to find employment?

Share strategies you would use, such as setting achievable goals with clients, celebrating their small achievements, and using positive reinforcement to help them build confidence in their job search efforts.

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What do you understand about the role of employer relationships in the Job Coach position?

Discuss the importance of networking with local employers, understanding their hiring needs, and matching clients' skills to those opportunities. Emphasize your commitment to building strong partnerships that benefit both clients and employers.

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How do you handle challenges when clients face setbacks?

Talk about your approach to setbacks by maintaining a positive outlook, providing emotional support, and helping clients reassess their job search strategies to enhance resilience and move forward.

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Describe a time when you worked in a team. How will that experience help you as a Job Coach?

Relate your teamwork experiences, showcasing your ability to collaborate, communicate effectively, and support team goals. Emphasize how these skills will contribute to your success within the atWork Australia community.

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Why do you want to work as a Job Coach at atWork Australia?

Illustrate your passion for helping people find meaningful employment and how atWork Australia's mission aligns with your values and professional goals in fostering diversity and inclusion.

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What are some key qualities you think a successful Job Coach should possess?

Mention qualities like empathy, strong communication skills, resilience, and the ability to advocate for clients. Explain how these attributes enable a Job Coach to better support and empower individuals towards successful employment.

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How would you ensure compliance during your coaching and documentation processes?

Discuss your understanding of compliance requirements and the importance of attention to detail. Explain your methods for ensuring that all activities and documentation are thorough and adhere to set standards.

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How do you plan to keep yourself motivated in a role that can sometimes be challenging?

Express your strategies for self-motivation, such as setting personal goals, celebrating successes, teaming up with colleagues for support, and finding joy in the client successes you help to create.

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What experience do you have with diverse populations?

Share any prior experiences working with individuals from varied backgrounds, emphasizing your cultural awareness, sensitivity, and ability to engage with different communities effectively.

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