Job Coach (Entry Level)

As a Job Coach at atWork Australia, your primary responsibilities include engaging with clients one-on-one to assess their job readiness, encouraging them through tailored activities, and successfully placing participants into sustainable job opportunities. You’ll also be involved in building relationships with local employers and actively marketing your clients to these businesses to create employment opportunities.

To excel as a Job Coach at atWork Australia, candidates typically need experience in customer service or a client-facing role. Important skills include confidence in communicating with various stakeholders, the ability to work toward KPIs, and a genuine passion for helping individuals achieve their career goals.

At atWork Australia, Job Coaches benefit from comprehensive on-the-job training and access to the MedHealth Academy, which includes a personal professional development plan. You’ll receive continuous support and opportunities to enhance your skills through training and mentoring, ensuring you can fulfill your role effectively and grow within the company.

The Job Coach position at atWork Australia is an on-site role, where you will work collaboratively with a fun and supportive team in Merredin, WA. You will be working full-time hours and have the chance to positively impact clients' lives while enjoying a work environment focused on teamwork and inclusivity.

Absolutely! The Job Coach position at atWork Australia is designed for entry-level candidates who are eager to learn and make a difference. If you have a passion for helping others and a desire to grow in a rewarding career, you'll find that this role provides ample opportunity for development without necessitating extensive prior experience.

Building relationships with clients is crucial for a Job Coach. I focus on active listening and demonstrating empathy to understand their unique needs. Establishing trust is essential, and I make sure to maintain open communication and provide encouragement throughout their journey.

In a previous customer service role, I motivated a colleague who was struggling by helping them set small, achievable goals. Celebrating these small victories kept their spirits high and pushed them to maintain their performance, showcasing how positive reinforcement can be powerful.

To market clients effectively, I would first identify their strengths and unique skills. Then, I would craft tailored pitches that highlight these attributes to potential employers. Building good relationships with employers and understanding their needs is key to making successful placements.

When facing setbacks, I take time to reassess the situation and discuss it with my client. We work together to identify barriers and adjust our approach. Patience and continual motivation are essential, as progress can be non-linear in the job search process.

I am excited about the opportunity to work as a Job Coach at atWork Australia because of their commitment to empowering individuals from diverse backgrounds. It aligns with my passion for helping people find meaningful work and contribute positively to their communities.

An ideal client-coach relationship is built on trust, respect, and open communication. I believe in creating a supportive environment where clients feel comfortable sharing their challenges, leading to a collaborative approach to achieving their career goals.

To remain organized and manage my clients effectively, I would implement a combination of digital tools and scheduling techniques. Keeping detailed records of our interactions, progress, and next steps helps ensure I can provide consistent support to all my clients.

The most important quality for a Job Coach is empathy. Understanding the unique challenges faced by clients, especially those with disabilities or health conditions, enables me to provide tailored support that resonates with their specific circumstances.

Advocating for clients involves understanding their strengths and needs, then communicating these effectively to employers. I would also educate employers on best practices for inclusion and ensure clients have the resources and support they need to thrive at work.

I plan to contribute to the team culture by fostering a positive environment through collaboration, sharing successes, and encouraging each other's efforts. I believe in open communication, and I’m excited to build strong connections with my colleagues as we support our clients together.