CNA/HHA

As a CNA/HHA at Monarch, your primary responsibilities will include providing essential personal care to residents, such as bathing, dressing, and feeding, all according to their individual care plans. You'll ensure their safety and dignity, escort them to meals and activities, and document the services provided. Reporting any changes in residents' conditions to your supervisor is also a key aspect of this role.

To apply for the CNA/HHA position at Monarch, candidates must hold a certification as a Certified Nursing Assistant or Certified Home Health Aide. Experience working with the elderly population, especially with those suffering from dementia, is preferred. A compassionate nature and a commitment to enhancing the quality of life for residents are essential for this role.

Monarch offers flexible scheduling options for the CNA/HHA positions. You can choose from mornings (7am-3pm), evenings (3pm-11pm), or overnights (11pm-7am), with both part-time and full-time opportunities available. This flexibility allows you to balance work while providing quality care to our residents.

The physical demands of the CNA/HHA role at Monarch include the ability to stand, walk, sit, bend, reach, and lift or carry weights up to 50 lbs. Regular activities involve lifting and supporting residents, so proper body mechanics must be used to ensure the safety of both staff and residents alike.

Full-time employees in the CNA/HHA positions at Monarch receive a robust benefits package that includes a 401(k) with matching, dental, health, and life insurance, paid time off, free parking, tuition reimbursement, and an Employee Assistance Program. We also foster a supportive leadership environment to help you thrive in your role.

When prioritizing care as a CNA/HHA, it's essential to assess each resident's immediate needs and condition. Start by checking in with your supervisor and reviewing care plans. Communicating with residents and being observant of their needs helps in managing your time efficiently. Remember to stay organized and focused on tasks that require immediate attention.

Handling difficult situations with residents requires patience, empathy, and strong communication skills. Approach the situation calmly, listen to their concerns, and validate their feelings. Offering choices can empower the resident and make them feel more in control, often turning an uncooperative attitude into a collaborative experience.

When discussing a time you went above and beyond for a resident, emphasize a specific scenario where your empathy made a difference in their day. This might include spending extra time engaging with them in conversation or helping them participate in an activity they enjoy. Highlight how this act positively impacted their well-being.

To ensure the dignity of residents during personal care, use respectful language, maintain their privacy by closing doors or curtains, and explaining each step of the process before acting. It's also important to ask for their preferences and encourage their participation, which helps them feel valued and respected.

Effective documentation of resident care involves being thorough and accurate. Use a clear format to note all services provided during your shift, including any changes in condition. Keeping track of details helps ensure continuity of care and provides essential information for other staff members.

The most important qualities for a CNA/HHA include compassion, patience, good communication, and strong observational skills. Additionally, being reliable and maintaining a positive attitude is crucial for creating an uplifting environment for residents and their families.

Handling the physical demands of being a CNA/HHA requires regular self-care, proper lifting techniques, and a commitment to maintaining your physical fitness. Make sure to take breaks as needed, especially during long shifts, and use ergonomic tools and methods to reduce strain while performing your tasks.

Monarch sets itself apart from other senior care providers by focusing on quality of life and wellness for residents. They offer a community-centered approach, ensuring personalized care plans and a variety of engaging activities aimed at enriching the lives of those they serve. Discuss how this aligns with your personal values regarding elder care.

Maintaining effective communication with other healthcare staff involves regular updates during shift changes, participating in team meetings, and using documentation systems accurately. Be proactive in sharing resident observations and advocating for their needs to promote a collaborative approach to care.

When discussing what motivates you to work as a CNA/HHA, focus on your passion for helping others and making a difference in the lives of elderly residents. Share experiences that exemplify your dedication to care and how these experiences have shaped your commitment to this important work.