Manager, BDR Outbound

As the Manager, BDR Outbound at Wealthsimple, your main responsibilities include leading and scaling a new Business Development Representative team that focuses on driving growth through effective outreach. You'll coach and develop your team, own revenue targets, and manage sales funnel conversion. Additionally, collaborating closely with Growth Marketing and Sales leadership to share best practices and drive productivity is crucial to your role.

To be successful in the Manager, BDR Outbound role at Wealthsimple, candidates should possess at least 5 years of experience in people management within a sales environment. A strong focus on client needs, analytical skills for data-driven insights, and adaptability to evolving priorities are essential. Excellent communication skills and a self-starter attitude will also greatly benefit potential candidates.

The Manager, BDR Outbound plays a vital role at Wealthsimple by building a high-performing sales team that connects with both new and existing clients. This position is pivotal in driving growth and achieving significant net deposit increases, with a target of doubling from $5 billion in 2024 to $10 billion in 2025, thereby contributing directly to the company's overall success.

At Wealthsimple, the work environment is remote-first, meaning you can collaborate with team members from anywhere in North America. The company values diversity, inclusion, and collaboration, fostering a high-performance culture where innovative ideas are encouraged, and individuals are inspired to do their best work.

Wealthsimple offers a competitive salary along with top-tier health benefits, retirement savings plans, ample vacation days, and wellness budgets. As an employee, you’ll enjoy unmatched work-life balance with the flexibility to work remotely, as well as the opportunity to be a part of various peer-led Employee Resource Groups.

In response to this question, highlight your collaborative and coaching approach. Share specific examples of how you've motivated your team in the past, fostered open communication, and achieved sales targets together. Emphasize the importance of adaptability and supporting individual team members’ growth.

Discuss key performance metrics such as sales funnel conversion rates, outreach effectiveness, and overall revenue growth. Mention how you leverage data analytics to create insights for improving performance, and the importance of setting clear goals and maintaining accountability within the team.

Explain your approach to onboarding new BDRs and how you focus on hands-on training, active observation, and constructive feedback. Discuss methods for nurturing their skills, helping them establish client relationships, and instilling a results-driven mindset.

Acknowledge the importance of early intervention and open dialogue in resolving conflicts. Describe how you would facilitate discussions between team members, ensuring all perspectives are heard, and work towards a solution focusing on collaboration and maintaining a positive team dynamic.

Explain how you heavily rely on data to drive your decisions, discussing the types of data you track—such as sales metrics and client feedback. Emphasize your analytical mindset in uncovering actionable insights that lead to strategic adjustments and better outcomes for the team.

Discuss your familiarity with financial services and investing, outlining any relevant experiences. If applicable, share specific projects or roles where you’ve demonstrated your understanding of these concepts and how they relate to guiding your BDR team to success.

Provide a clear example where you had to pivot quickly in response to changing priorities. Share the outcomes and how you managed to keep your team motivated and focused on new goals during the transition.

Explain your process for prioritization, including how you assess urgency versus importance. Highlight tools or strategies you utilize for project management and keeping your team aligned and accountable amidst many responsibilities.

Discuss the importance of creating a supportive environment and how you encourage collaboration through regular check-ins, team-building activities, and setting shared goals. Provide examples of how these techniques have improved performance in past teams.

Illustrate your understanding of Wealthsimple’s mission and how you would translate that into actionable objectives for your BDR team. Emphasize the importance of consistent communication and ensuring each team member sees their role in contributing to the broader goals of the company.