Job details

Dairy/Frozen Assistant

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Salary Range

USD $21.00/Hr. -

Overview

The Job in a Nutshell:

The Dairy/Frozen Assistant is responsible for assisting the Dairy/Frozen Manager in the successful operation and profitability of the Dairy/Frozen department.

Responsibilities

Main Ingredients:

Providing World Class Customer Service as a number one priority.

Exemplifying integrity, responsibility, and excellence and adhering to all policies.

Creating inviting, full and shoppable departments.

Assisting the department manager in ordering for the dairy and frozen departments and maintaining accurate inventory levels.

Assisting the department managers in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing.

Ensuring all in-stock products/conditions meet company standards.

Offering and following up on special orders.

Merchandising shelves, endcaps and dynamic displays.

Assisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.

Assisting in training and monitoring of department personnel including assigning and following up on tasks.

Conducting active and passive demos.

Working with the department managers to address performance issues within the department.

Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.

Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.

Maintaining the safety and security of customers and employees.

Answering customer questions per company standards and policies, including the use of Health Supportive statements and/or statements of nutritional support.

Continually increasing product knowledge.

Using SAP and inventory management software, emailing and utilizing other IS programs as needed.

Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.

This position has limited Manager on Duty responsibilities but is never intended to be the overall Manager on Duty for the store.

Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

Qualifications

Recipe for Success:

High School diploma, GED or equivalent preferred.

1 year of experience in grocery or retail environment preferred; natural foods background is a plus.

1 year of experience supervising others preferred.

Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.

Ability to manage changing priorities and to stay focused with the task at hand.

Possess a sense of urgency in the completion of tasks.

Possess excellent customer service skills.

Highly organized with great attention to detail.

Ability to take direction and follow through.

Must be cashier trained and able to count currency.

Proficient in MS Word, Excel and Outlook

This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to him/her by their Manager and/or other Store Support Center manager that might not be listed in this job description.

Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:

All Crew Members

Birthday Bonus Pay
Vitamin Bucks (up to $2,080 earned as store credit annually)
Holiday Pay for 5 Holidays – Stores Closed
Paid Time Off (sick days and vacation) that Increases with Tenure
Paid Nutrition Education
good4u Crew Member Discount
{N}power Program (customer appreciation and rewards program)
Regular, Scheduled Pay Increases
Advancement Opportunities and Career Development
Health and Wellness Program
Employee Assistance Program (EAP)
Employee Referral Program

Full-Time Crew Members (30+ hours/week)

Medical, Dental and Vision Insurance
Paid Parental Leave
Paid Medical Leave (through company paid short-term disability insurance)
Company Paid Short-Term Disability Insurance
Company Paid Life Insurance
Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
Retirement Savings Plan (401k) with discretionary Company Match
Healthcare and Dependent Care Flexible Spending Account (FSA)
Health Savings Account (HSA) with Company Match

Diversity Statement

At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.

At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.

Physical Capabilities and Environmental Demands:

N = Never

O = Occasional; 1-33% of time

F = Frequent; 34-66% of time

C = Constant; 67-100% of time

Physical Requirements:

Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.
Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
Must be able to occasionally use the computer for data entry and use of mouse.
Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
Must be able to frequently to reach above chest.
Must be able to occasionally sit, squat, kneel, and climb as needed.

Environmental Requirements:

Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.

Average salary estimate

$43680 / YEARLY (est.)

min

max

$43680K

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What You Should Know About Dairy/Frozen Assistant, Natural Grocers by Vitamin Cottage

Join the team at Natural Grocers as a Dairy/Frozen Assistant in beautiful Steamboat Springs! In this role, you'll partner closely with the Dairy/Frozen Manager to ensure our department runs smoothly and profitably. Your main focus will be providing world-class customer service, which is our number one priority. You’ll be making our dairy and frozen sections welcoming and fully stocked, helping with inventory management and special orders, and keeping everything in line with company standards. You won’t just manage stock; you’ll also play a vital role in training fellow crew members, conducting product demos, and tackling customer inquiries with ease. Whether arranging promotional displays or handling register functions, each day will be dynamic. Strong organizational skills and a knack for multitasking will be key as you help maintain safety and cleanliness in the department. With a flexible schedule that can accommodate evenings and weekends, plus a host of benefits—including paid time off, employee discounts, and opportunities for advancement—starting your career with us is an exciting step forward! If you have a passion for natural foods and thrive in a team environment, we would love to have you aboard.

Frequently Asked Questions (FAQs) for Dairy/Frozen Assistant Role at Natural Grocers by Vitamin Cottage

What are the main responsibilities of a Dairy/Frozen Assistant at Natural Grocers?

As a Dairy/Frozen Assistant at Natural Grocers, your main responsibilities will include assisting the Dairy/Frozen Manager in operations and inventory management, providing excellent customer service, merchandising products, managing pricing and markdowns, and training team members. Your role will ensure the dairy and frozen sections are inviting and profitable, making every customer's shopping experience a delight.