Revenue Operations Manager

As a Revenue Operations Manager at Navan, your primary responsibilities include partnering with Sales and Account Management teams to streamline processes and enhance efficiency. You'll drive visibility into pipeline health and revenue opportunities while supporting the Account Management team to meet revenue goals. Your role also involves managing reporting dashboards, identifying operational efficiencies, and fostering alignment between sales, marketing, and customer success teams.

To be considered for the Revenue Operations Manager role at Navan, you should possess at least 5 years of experience in Revenue Operations or Sales Operations, ideally within a high-growth B2B environment. Strong CRM skills—particularly with Salesforce—are essential, along with proficiency in analytics tools and reporting. An analytical mindset and a knack for working cross-functionally are also crucial for success in this position.

Navan supports the growth of its Revenue Operations team by fostering an environment focused on collaboration and continuous improvement. The company encourages its team members to refine and innovate processes, empowering them to leverage tools that aid decision-making and execution. Additionally, Navan ensures that employees have access to the necessary training and resources to thrive in their roles.

In the Revenue Operations Manager role at Navan, you will encounter a variety of tools aimed at streamlining operations, including CRM systems like Salesforce, analytics and reporting tools, and process automation software. Additionally, marketing automation platforms and data analytics tools are also crucial for generating actionable insights and enhancing workflow efficiency.

The pay range for the Revenue Operations Manager position at Navan is between $112,000 and $180,000 USD. This range takes into account various factors such as the candidate’s skills, experience, and the location of the position, and is subject to change based on business needs. Incentive compensation based on performance targets may also be available.

In your response, focus on specific experiences in Revenue Operations, mentioning the tools you've used (like Salesforce) and the results you've achieved. Highlight how these experiences align with Navan’s needs, particularly about optimizing workflows and driving revenue growth.

When addressing this question, discuss your approach to prioritization, such as evaluating the impact on revenue goals, deadlines, and team dependencies. Mention any methodologies you follow for project management and how they have led to successful outcomes in past positions.

Share your thoughts on facilitating regular cross-department meetings, establishing shared KPIs, and using collaborative tools to enhance communication. Provide examples of past experiences where you successfully aligned teams to drive cohesive revenue strategies.

Use the STAR method—Situation, Task, Action, Result—to describe the process, the challenges you faced, and its outcome. This will help illustrate your problem-solving skills and ability to drive operational efficiencies.

Discuss your process for collecting and analyzing sales data, including which metrics you focus on and how you draw conclusions. Share an example of a time when your analysis led to a significant improvement in revenue or efficiency.

Talk about your experience using specific tools such as Salesforce for CRM, analytics platforms, and any automation software. Highlight how these tools have played a key role in improving team performance and workflow.

Reflect on challenges like scaling processes quickly, maintaining data accuracy, and ensuring team alignment amid rapid changes. Offer insights on how you have navigated similar challenges in the past.

Discuss your commitment to regularly assessing processes, gathering team feedback, and implementing iterative improvements. Provide examples of changes you've made based on data-driven insights.

Use the STAR method again to detail a situation involving multiple priorities, your strategy for managing them, and the results. This shows your organizational and multitasking abilities.

Express your enthusiasm for Navan's mission, culture, and growth potential. Highlight how your values align with the company's focus on customer success and collaboration, and how you envision contributing to its growth.