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Account Manager, One Platform Ad Sales - job 2 of 2

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Work with the driven and highly motivated One Platform Ad Sales organization of NBCUniversal, one of the world’s leading media and entertainment companies. The Account Manager role is a strategic partner to Clients & Sales Account Executives.

This position is responsible for managing and growing NBCU’s partnerships with Advertisers and ultimately enabling our clients to reach their business objectives. You will play a key part in ensuring campaign success & communicating key campaign learnings to better support our clients.

As an Account Manager, you will:

  • Play a critical role within our fast-paced Ad Sales team to support the full sales cycle, spearheading proposals through execution
  • Be responsible for managing & developing client relationships
  • Proactively identifying strategic approaches for new or incremental opportunities as well as upselling products and services
  • Contribute to revenue, advertiser education & advertiser satisfaction through establishing and building trusted client relationships
  • Deliver a best-in-class partnership experience for NBCU advertising clients and their campaigns
  • Maintain a high standard of operational excellence while executing effective, performance-driven campaigns
  • Leverage your strong communication skills and attention to detail are required, as well as a focus on continual improvement and learning

Responsibilities include, but are not limited to:

  • Building and managing relationships with existing and potential new clients and agencies through routine communication; actively grow industry relationships in order to gain marketplace intelligence
  • Synergistically work cross-functionally with internal teams to drive incremental revenue and increase advertiser satisfaction (Sales, Client Partnerships, Streaming & Data Products, Content Partnerships, Planning, Marketing, Research, Operations, etc.)
  • Support day-to-day client deliverables across the pre-sale and post-sale lifespan of campaigns. Lead communication for all internal deliverables related to client and sales support
  • Collaborate with a diverse group of internal cross-functional teams including Pricing, Inventory, Ad Ops and Measurement to ensure successful campaign executions and troubleshoot client issues
  • You not only analyze data to understand trends, you clearly communicate the “why” behind results and deliver actionable insights & recommendations to both internal and external partners 
  • Develop campaign strategies and audience targeting recommendations 
  • Maintain up-to-date knowledge of NBCU features and audience trends, and serve as an external product expert, educating clients on new and existing ad solutions and advising on best practices to achieve advertiser KPIs

Qualifications

  • 3+ years Planning and/or Account Management/Client Service experience in the media industry
  • Experience contributing to revenue, advertiser education, & advertiser satisfaction
  • Passion for data, process, customer success and working cross-functionally with stakeholders
  • Ability to foster strong internal and external relationships. 
  • Excellent interpersonal and client communication skills; experienced presenter and negotiator 
  • Self-starter; ability to work very independently as well as collaboratively
  • Deadline-driven and process-oriented personality. Comfortable working in the fast-paced, dynamic and growing business  
  • Strong analytical reasoning and problem solving skill
  • Experience contributing to revenue, advertiser education & advertiser satisfaction

Additional Requirements:

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $85,000 - $105,000 base + sales incentive commission eligible 

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

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Average salary estimate

$95000 / YEARLY (est.)
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$85000K
$105000K

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What You Should Know About Account Manager, One Platform Ad Sales, NBCUniversal

If you're passionate about media and looking to make an impact in your next role, the Account Manager position at NBCUniversal might just be your perfect match. Nestled in the heart of New York City, NBCUniversal stands as a leader in the media and entertainment industry. As an Account Manager, you will play a pivotal role in the One Platform Ad Sales team, acting as a strategic partner to both Clients and Sales Account Executives. Your mission? To manage and enhance NBCU’s vibrant partnerships with advertisers while helping clients achieve their business goals. Through your expertise in relationship building, you’ll support the entire sales cycle, ensuring campaigns are executed flawlessly and that valuable insights are shared with clients. You'll collaborate with a diverse array of internal teams and drive innovative advertising solutions that meet client needs. What sets this role apart is your commitment to delivering a top-notch partnership experience while focusing on continuous improvement and operational excellence. With your strong analytical skills, you'll not only analyze data to spot trends but also communicate insights that lead to actionable recommendations. If you thrive in fast-paced environments and love working cross-functionally, this job will challenge and excite you while providing opportunities for growth within a major company that's dedicated to diversity, equity, and inclusion. Join NBCUniversal, where your contributions will help shape the world of entertainment.

Frequently Asked Questions (FAQs) for Account Manager, One Platform Ad Sales Role at NBCUniversal
What are the core responsibilities of an Account Manager at NBCUniversal?

As an Account Manager at NBCUniversal, your core responsibilities include managing and nurturing client relationships, supporting the full sales cycle, and ensuring successful campaign execution. You'll play a critical role in communicating key campaign learnings to clients and working closely with cross-functional teams to drive incremental revenue.

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What qualifications do I need to apply for the Account Manager position at NBCUniversal?

To apply for the Account Manager position at NBCUniversal, you should have at least 3 years of experience in account management or client service within the media industry. Strong interpersonal skills and a passion for data, as well as a collaborative mindset, are also essential to succeed in this role.

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How does the Account Manager role at NBCUniversal contribute to client success?

The Account Manager at NBCUniversal plays a vital role in client success by fostering strong relationships and delivering best-in-class service. You'll identify strategic upselling opportunities and advise clients on effective campaign strategies, ensuring their advertising objectives are met.

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What can I expect from the work environment as an Account Manager at NBCUniversal?

As an Account Manager at NBCUniversal, you can expect a dynamic and collaborative work environment. This hybrid position usually requires in-office presence at least three days a week, allowing for team synergy while also providing flexibility to work remotely.

Join Rise to see the full answer
What opportunities for growth and learning does NBCUniversal offer for Account Managers?

NBCUniversal is committed to fostering a culture of continuous improvement and offers numerous opportunities for professional development. As an Account Manager, you'll be encouraged to stay updated on industry trends and best practices, with resources available for ongoing education and career advancement.

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Common Interview Questions for Account Manager, One Platform Ad Sales
Can you describe your experience with managing client relationships in previous roles?

When answering this question, focus on specific examples of how you've successfully built and maintained client relationships. Highlight effective communication strategies and any challenges you've navigated, emphasizing your approach to fostering trust and ensuring satisfaction.

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How do you define success in an advertising campaign?

For this question, discuss relevant KPIs and metrics, emphasizing how you analyze data to gauge campaign performance. Connect your answer to how you'll use insights to drive future strategies and enhance client satisfaction.

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What strategies have you used to support cross-functional teamwork in past roles?

Discuss instances where you've collaborated with other teams to meet client objectives, emphasizing your communication skills and how you bridge gaps between departments. Highlight successful projects that benefited from teamwork.

Join Rise to see the full answer
Tell me about a time you turned a dissatisfied client into a satisfied one.

Share a clear scenario where you successfully addressed a client's concern. Focus on your approach—how you listened, resolved the issue, and ultimately improved the client relationship, showcasing your problem-solving and communication skills.

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How do you stay updated on industry trends and changes?

Discuss your commitment to ongoing learning, mentioning specific resources such as industry publications, webinars, or networking events. This will underscore your proactive nature and dedication to your professional growth.

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Can you provide an example of a challenging campaign you managed?

Outline the challenges you faced, your strategies for overcoming them, and the outcomes. This will help demonstrate your analytical skills, creativity, and resilience in the face of difficulties.

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What processes do you follow to ensure your campaigns meet client objectives?

Discuss your methodical approach to campaign management, including how you set goals, track performance, and communicate results with clients. Emphasize the importance of alignment with client expectations.

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How do you prioritize tasks in a fast-paced environment?

Describe your organizational methods and any tools you use to stay on track. Provide an example that reflects your ability to juggle multiple responsibilities while maintaining quality of work.

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What techniques do you use for effective data analysis?

Talk about specific tools or methods you employ for data analysis, showcasing your analytical reasoning. Mention how your findings influence campaign strategies and client discussions.

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Why do you want to work as an Account Manager at NBCUniversal?

Express your passion for the media industry and how NBCUniversal’s mission aligns with your values. Highlight what excites you about the opportunity to contribute to such a dynamic team.

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